Zhangjiajie Wangyun Juzhusu (National Forest Park Sign Store)

Absolutely amazing hospitality and service. Unable to fault this place. Prior to arrival a housekeeper/host will reach out to you via WeChat, they can help with bookings and itineraries. This homestay is also next to the Charming XiangXi performance would highly recommend a visit there too!. Our host was FeiFei or 狒狒. She was the best, they have 1 dog and 1 cat who are absolute darlings. Unbelievable service during downtime, they cook you food over the roaster and tea. Would come back again and again.

Very nice place! Location is close to the park entrance, staff is very friendly and helpful, they take care about tickets to attractions and recommend the best routs. There is a welcome treat and a good doggo🥰

We could not speak more highly of our accommodation and the service we received. Myself and my 21yo son stayed here to visit the Mountains. We only speak English. However, Li Yan spent over an hour with us explaining the best routes and booked our tickets to receive a discount. We managed to go through the national parks without getting lost once, which is a miracle as there is virtually no English. At one point, we wanted to go a different way, so we messaged Li Yan on we chat, and she drew us a new map detailing where to go. Even after we left Zhangjiajie, she continued to help us via we chat. I don't think I have ever met someone who is so dedicated to providing amazing service. The hotel rooms were sparkling clean, and we received fresh fruit. It is in a convenient location. Stay here, and it will enhance your stay at Zhangjiajie

The best accommodation experience we had in Changsha-Zhangjiajie! Before travel date, they reached out to me to offer their assistance. They were extremely helpful in curating the best itinerary and answering my questions. I sought their help to book the attraction tickets although I can do it myself online, I felt assured that they would assist if I were to encounter any issues. Pick up from high speed rail station was promptly arranged a day before arrival and Xiaowu was patient even though we faced unexpected delay. Tang Jing, our housekeeper was knowledgeable, proactive and always ready to help. Everyone was friendly and hospitable. Coming back to Wangyun after a day of activity is like returning to the warmth of home. Fruits and refreshments were served daily and they would always offer you the region’s famous berry tea. The room is beautifully decorated with rustic Chinese furniture with a touch of zen. It came with all the creature comforts including smart home device to make everything even easier like controlling the lights, aircon, curtains, tv and play music of your choice. It’s clean and spacious. Common areas have many nice touches to make it cozier. There are two dogs which are extremely well behaved. They even have live singing at night which you can enjoy with drinks at the patio. We could hear nothing from the room so it’s not a cause for concern. The location is very convenient with the East gate less than 5 minutes ride and within walking distance. The bustling town for dining and shopping can also be reached on foot. I’d recommend Wangyun to anyone staying in Wulingyuan. 这是我们在长沙-张家界的最满意的住宿体验！在旅行之前，他们就主动联系，加微信为我提供帮助。他们在策划最佳行程，乐意的回答我的问题。虽然我可以自己在网上预订景点门票，但他们的帮助让我更放心。到达的前一天，他们及时安排了接站服务，尽管我们遇到了意想不到的延误，小吴还是很有耐心。 我们的管家谭锦知识渊博，积极主动，随时提供帮助。大家都很友好，热情好客。经过一天的活动，回到望云就像回到了温暖的家。每天都有水果和茶点供应，他们还会为您提供当地著名的莓茶。 房间装饰精美，中式家具古朴中透着禅意。房间设施齐全，包括智能设备，房间干净宽敞。店里有两只非常乖巧的狗。晚上还有现场演唱，您可以在露台上边喝饮料边欣赏。我们在房间里听不到任何声音，所以不用担心。 酒店位置非常便利，从东门乘车不到 5 分钟，步行即可到达。周邊吃飯的地方也很多。 极力推荐！

We stayed in the villa type of room with a kiddie pool. The room is very spacious, clean and comfy. The location is convenient and quite central. We all loved it! The more important thing is that the staff are super friendly, thoughtful and helpful. They helped us purchase the tickets, plan touring routes, book 9-seat vans, and shared lots of recommendations and tips. If we go back to Zhangjiajie in the future, we will stay here for sure.

We cannot overstate what a wonderful time we had here. The location is perfect for visiting the mountains, lakes and caves of Zhangjiajie. There are plenty of fantastic restaurants within walking distance. The room itself was spacious, clean and elegant - we stayed in the garden view room with a bathtub. It was fantastic value for money. Best of all is the hospitality. Staff will make contact with you ahead of your trip and are massively helpful. There was always tea and snacks around the fire in the common room. The dog and cat were delightful and I miss them dearly. Li Yan answered all of my many questions about logistics. Feifei went above and beyond, assisting us and our family with tickets, bookings, laundry, and food and activity recommendations. Our only regret is that we didn’t stay longer and if/when we return to see more of Zhangjiajie, we won’t hesitate to stay here again.