Water Amusement Hotel

We booked the hotel so that the kids can be happy with the pools, but it was closed! All the pools where completely closed! The hotel is a little run down, no english speaking personal at the reception, no restaurant to eat (except for breakfast), the location is very good as in walking distance for restaurants, stores and cableway to Tianmen

As the hotel was great we extended and enjoyed one more night - great location, great staff

We booked this hotel especially for its swimming pool . The pictures posted online showed great swimming facilities. However the next day when we tried to go swimming, we discovered the swimming pool was closed for service for several days. We were very disappointed. None of the hotel employees informed us of this when we checked in, otherwise we would definitely have switched hotels. And nothing on the website told us the pool was closed when we made our online reservation. What's even worse is the hotel front desk employees who did not show any caring whatsoever when we expressed our disappointment. After all, the hotel is called "Water Amusement hotel". Even the manager didn't want to even talk with us. I can't believe how much everyone there did not care one bit!!! Worst experience I've ever had and I would not only never return to this hotel, but will tell everyone to avoid this hotel, with such despicable service!! Zero stars!!

I was a bit disappointed that the swimming pool was closed for the winter; I don't remember seeing that before booking. There were many tasty choices at breakfast; take your coat there with you if staying in winter. The bed, pillows, and shower were extremely comfortable after a long day's walk in the national park. Beware of taxi scams--have the driver bill you BEFORE you get out at your destination or you might see silly extra charges tagged on later. It took several phone calls to DiDi to have our scam resolved.

Did not see any water amusement park and the breakfast is not good . The service is not really good . The hotel had too many areas with too heavy a smell of cigarettes. I thought it was not a smoking place inside the lobby.

No english speaking stupid

總要去趟張家界吧，山不見我我自去見山！酒店鄰天門山，離索道站可走着去，秋季蠻舒服的，其他季節懶人不推薦，打車起步價。前台幫升級了可觀景的豪華間，房間大衞生乾淨，性價比還是蠻高。市區推薦入住四季水世界

從踏入酒店的那一刻起，就感受到了無微不至的熱情服務。前台工作人員態度親切，辦理入住手續高效快捷，讓我在疲憊的旅途後迅速感受到了家的温暖。房間的佈置十分精緻典雅，寬敞明亮且整潔乾淨。床鋪舒適無比，一躺上去彷彿所有的疲憊都煙消雲散。房間內的設施一應俱全，無論是高品質的洗漱用品，還是便捷的智能控制系統，都彰顯了酒店的用心和品質。酒店的餐飲也堪稱一絕。早餐種類豐富多樣，從中式的粥點到西式的麪包糕點，應有盡有，每一道菜品都新鮮可口。餐廳的環境優雅，服務人員熱情周到，讓人食慾大增。此外，酒店的配套設施也非常完善。健身房器材齊全，游泳池水質清澈，讓我在閑暇之餘能夠盡情放鬆身心。地理位置也十分優越，周邊交通便利，無論是購物、餐飲還是娛樂，都能輕鬆滿足需求。總之，卓越的服務、舒適的環境、美味的餐飲和便捷的地理位置，給我留下了深刻而美好的印象。下次有機會，我一定會毫不猶豫地再次選擇入住!

本地朋友推薦入住的酒店，市區核心位置，交通便利，性價比不錯。晚上到的，打卡七十二奇樓，去南門口美食街炫了個宵夜。房間很大，全景玻璃帶窗，通風透氣好，床品乾淨，睡了個好覺。第二天把車停酒店，步行去天門山索道大概十分鐘不到，氣温適宜人還不多，太愜意了！