Water Amusement Hotel recensioner

We booked the hotel so that the kids can be happy with the pools, but it was closed! All the pools where completely closed! The hotel is a little run down, no english speaking personal at the reception, no restaurant to eat (except for breakfast), the location is very good as in walking distance for restaurants, stores and cableway to Tianmen

As the hotel was great we extended and enjoyed one more night - great location, great staff

We booked this hotel especially for its swimming pool . The pictures posted online showed great swimming facilities. However the next day when we tried to go swimming, we discovered the swimming pool was closed for service for several days. We were very disappointed. None of the hotel employees informed us of this when we checked in, otherwise we would definitely have switched hotels. And nothing on the website told us the pool was closed when we made our online reservation. What's even worse is the hotel front desk employees who did not show any caring whatsoever when we expressed our disappointment. After all, the hotel is called "Water Amusement hotel". Even the manager didn't want to even talk with us. I can't believe how much everyone there did not care one bit!!! Worst experience I've ever had and I would not only never return to this hotel, but will tell everyone to avoid this hotel, with such despicable service!! Zero stars!!

I was a bit disappointed that the swimming pool was closed for the winter; I don't remember seeing that before booking. There were many tasty choices at breakfast; take your coat there with you if staying in winter. The bed, pillows, and shower were extremely comfortable after a long day's walk in the national park. Beware of taxi scams--have the driver bill you BEFORE you get out at your destination or you might see silly extra charges tagged on later. It took several phone calls to DiDi to have our scam resolved.

Did not see any water amusement park and the breakfast is not good . The service is not really good . The hotel had too many areas with too heavy a smell of cigarettes. I thought it was not a smoking place inside the lobby.

No english speaking stupid

房間很大，酒店看起來很氣派，地理環境位置很不錯，性價比還可以性價比還可以性價比還可以性價比還可以性價比還可以

非常不錯，推薦入住，距離車站位置也不遠。11111111111111111111111111111111

地理位置好，大堂氣派，親子房間也很大，但屋內設施很陳舊。門前停車很混亂，別説拖着行李箱，就是單人路過都費勁。前台很大，服務人員衹有兩個，且全程坐着辦公，問話也是愛答不理，主打一個，不論你們多少遊客等待辦理入住，我們就是“慢悠悠”。大廳裏他們酒店的**還在直播，這種服務態度，哎......如果再次去，不會再選擇這家，畢竟索道附近酒店選擇性還是多到數不清的。

外地來這裏旅遊，第一次入住，感覺房間空間絕對大，酒店房間數量規模很大。有很多旅遊團首選酒店，對面可以看到山景。衞生設施較滿意，早餐很豐富，適合全國各地的遊客住客。房費性價比也不錯，地下停車場免費停車，地面上車位很少，不是很貴給個好評。下次會繼續入住

交通便利，離天門山索道很近，酒店客房乾淨整潔，服務熱情，早餐品種豐富，房間可觀看澧水河， 風景優美。

酒店很給力，訂的房間來的很早就給辦了入住，不僅升級了房間還贈送了早餐，特別感謝前台那位小姐姐，酒店位置很好，出門很方便，過來旅遊或出差選擇這家都是不錯的選擇，不用趕飛機起早，真的離機場幾分鐘點路程。

特意選淡季出來玩，景區人少景美不用排隊，節約很多時間好好玩好好吃，酒店非常滿意，前台免費贈送了早餐，早餐自助品種很多可自由選擇，去天門山走幾步路就到了，酒店周圍也有很多好吃的，不錯的選擇，值得推薦！

到張家界旅遊，服務員小姐姐很熱情，免費升級了房間，還多給了一份早餐，免費停車場，酒店乾淨衞生，值得好評。酒店離天門山很近，七十二奇樓也很近，交通十分便利。