Zhangjiajie Pumo Inn (Wulingyuan National Forest Park Sign Store)

Overall disappointed with our stay. The bed is so hard it probably shouldn't be described as a bed. It looks like a queen size mattress but it's actually like a very thin futon like material placed over the top of sheets of wood. Terrible night sleep. The room was very cold (much like many others in China this time of year) not helped by the heater in the room stopping to work during the night. Bench under TV for placing belongings is not properly secured, easy fix would be to just use the correct number of screws to secure the hinges to the wall. Positive was the staff, very accommodating and friendly people, gave us early check in. And the location is great near nice food options, shops and the tianamen mountain cable car. The hotel looks nice from the pictures but for the reasons above I cannot recommend it. Please just replace your bed mattresses for something people can actually sleep on and then the hotel would be easy to recommend.

Very good location and owner is very helpful in making booking and giving advises for wulingyuan mountain. Room is clean and less than 10 mins walk to the entrance up wulingyuan. Would choose to stay here again! Below are some pointers that could have enhanced the stay better: - Provide complimentary bottled water - Shampoo and shower gel from dispenser instead of small packages

The couple that runs the place are so kind and nice. Helped us figure out how to navigate Zhangjiajie national park and gave us a map and everything as well as answered many questions we had in general. Carried our stuff up to the room and allowed us to store our luggage for a lot of the next day as well. The room itself was a bit old though and needed some dusting on the walls and such. It's not the nicest/most modern place you'll stay. However, given the price point and our needs for just a night, it was perfectly fine! Would stay again for the value and their hospitality.