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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.7
Service4.9
Renlighet4.7
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Gästanvändare
Mountain-view Double Room
Bodde på juni 2023
Familj
1 recension
1.0/5
Publicerades 2 aug. 2023
Hotellets nedre våning ligger bredvid nattmarknaden, och det är mycket bullrigt inuti.
Hygienen är väldigt genomsnittlig Det som är viktigt att nämna är att det var första gången jag såg en så stor kackerlacka. Det skrämde mig dessutom när jag öppnade toalettartiklarna öppnad. Den övergripande boendeupplevelsen är mycket dålig. Dålig recension
KälltextÖversatt av Google
Svar från boendet: Hej, först och främst, tack för dina värdefulla kommentarer om vårt värdshus. Vi ber verkligen om ursäkt för att du inte fick uppleva känslan av att gå hem när du bor i vårt hem! När nattmarknaden öppnade vidtog vårt värdshus omedelbart motsvarande åtgärder och installerade dubbellagers ljudisolerade glas i rummet. Vi kommer att ta din feedback på största allvar, proaktivt förbättra servicen och göra vårt bästa för att effektivt lösa problemet! möjlighet ser vi också fram emot att du kommer igen och ger oss en chans att ge dig bättre tjänster. Önskar dig ett lyckligt liv!
Keaidicaiwaya
Mountain-view Double Room
Bodde på juli 2022
Res med vänner
3 recension
2.0/5
Publicerades 10 aug. 2022
Fönstren är gjorda av trä och har stora luckor. Man kan höra ljudet av trafik utanför var högljudd och jag sov dåligt.
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Svar från boendet: Hej kära kund! Först och främst, tack för att du valde att bo i vårt värdshus, vi kommer att förbättra det! Angående byggnadsarbetet som du nämnde före klockan sex på morgonen, är det för att förbereda sig för den första turistutvecklingskonferensen och för att rätta till floden! Vi har nu installerat dubbelglas så att det inte stör vilan! Tack för dina värdefulla förslag och vi ser fram emot din nästa vistelse!
Daniela Kisi
Elegant Standard Room
Bodde på nov. 2024
Par
30 recension
4.7/5
Otroligt
Publicerades 29 dec. 2024
The location is great, 5 minutes away by foot from the entrance to the park. The lady boss was very enthusiastic and helped us book the tickets for the park and gave great recommendations!
The room was very clean, big and comfortable. The shower was hot and worked well.
The only thing that could be improved is the heating. We were there on very cold days, and the heating provided by the air conditioner was not enough to warm us up in the room, so we were quite cold for our entire stay.
Thank you for a great stay!
Översätt
Svar från boendet: Thank you for your evaluation. We will actively improve the issues you mentioned and fill the room with hot air. Finally, we welcome your next visit
susan
Family Friendly Room - Mountain-View (Bunk-Bed)
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 20 dec. 2024
Hotel is very near to the wulingyuan national park gate - so it saves a lot of travelling time if you are planning a tour to the national park forest. Owner was also very helpful - we didn't need to get a local guide to bring us into the park. When we reached the hotel - he helped us get the tickets (no extra cost- same price if you get tickets from the counter) save us a lot of time queuing for tickets, guided us how to tour in the national park, help us flag for cab- it's a very nice family run hotel. It's clean - they do housekeeping everyday - and the best part when you visit zhangjiajie during winter - the water heater is hot and you can warm yourself in the room from their aircond heater. 👍
Översätt
Svar från boendet: Thank you for your evaluation and support. We will provide satisfactory service to anyone who comes to stay at our inn. Our inn offers 24-hour hot water service, so there is no need to worry about not having hot water to take a shower after leaving the scenic area 🤭, Finally, thank you again for your support. We welcome your next visit
Louise
Mountain-view Double Room
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
The experience of our stay at the hotel was great! The bosses are super helpful on guiding us to the hotel days before our trip and even came and fetch us to the hotel upon arrival. Helped us booked our tickets to ZhangJiaJie National Park.
The East Gate is just few minutes walk from the hotel, good location for food too. There’s a night market just right downstairs as well. We ended up extending our stay with them.
Highly recommend this hotel if you’re planning to stay at WuLingYuan area.
Översätt
Svar från boendet: Thank you for your support and evaluation. Everything you stay in our hotel will give you satisfactory service. The night market street downstairs can also let you experience how lively the night is in Wulingyuan National Scenic Spot District, Zhangjiajie City. When you fall asleep at night, you don't have to worry about disturbing you to sleep. Because we have installed soundproof glass, thank you again for your support. Welcome to your next visit
Sem S.
Elegant Standard Room
Bodde på okt. 2024
Par
31 recension
4.7/5
Otroligt
Publicerades 22 nov. 2024
We had a very pleasant stay here! The hotel is super close to the park entrance which is perfect for getting there quickly. The owners are friendly and helpful people and the room was good and spacious. A bit cold in the nights because the windows are so thin. Lots of restaurants and shops nearby.
Översätt
Svar från boendet: Thank you for your evaluation. We will make positive improvements to this phenomenon because our room is made of wood. It may be a bit cold in winter, but it can make you feel very comfortable in summer. However, we will take measures to address the situation in winter. Thank you for your evaluation and we hope you will visit us again next time
Daria Beliavtseva
Mountain-view Double Room
Bodde på sep. 2024
Ensamresenärer
5 recension
3.2/5
Publicerades 26 nov. 2024
The hotel has nice location near to the east gates 5 minutes and many restaurants and shops. But you can’t sleep till 00 am because of night market is under the window. The room has not good soundproofing. The rooms are old and need renovation. The windows need cleaning. The host doesn’t speak english only with translator. Thank you for kind.
Översätt
Svar från boendet: Thank you for your evaluation. We will actively improve the issues you mentioned. Our inn is located very close to the scenic area, which can reduce more time. Finally, we look forward to your next visit
Gästanvändare
Mountain-view Double Room
Bodde på sep. 2024
Par
10 recension
5.0/5
Enastående
Publicerades 16 okt. 2024
Perfect stay! Great hosts, room and location. A very good position to get to the park early !!
Översätt
Svar från boendet: Thank you for your positive feedback. Your satisfaction is the greatest driving force for us to move forward. Every customer's affirmation can make us more confident and passionate about this industry. We hope that every customer who comes to Zhangjiajie will take advantage of the excitement and return satisfied. Our inn is conveniently located, 3-5 minutes' walk from the park gate, and has a parking lot. We are local residents born and raised in our own inn, consisting of six floors and 37 rooms with elevators. The rooms have disposable items, excellent facilities, and affordable prices. Many guests have said that the real scenery looks better than online after staying. Finally, thank you again for your visit. We wish you and your family good health and all the best.
Keeshia Panugan
Mountain-view Double Room
Bodde på feb. 2025
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 16 mars 2025
I stayed in this hotel because it is close to the East Gate of Zhangjiajie National Park. What I loved the most during my stay were the hospitality of the owner, clean room, distance to the park and restaurants. 10/10 recommend!
Översätt
Svar från boendet: Thank you for your support and evaluation. Everything you stay in our hotel will give you satisfactory service. The night market street downstairs can also let you experience how lively the night is in Wulingyuan National Scenic Spot District, Zhangjiajie City. When you fall asleep at night, you don't have to worry about disturbing you to sleep. Because we have installed soundproof glass, thank you again for your support. Welcome to your next visit
Gästanvändare
Mountain-view Double Room
Bodde på feb. 2025
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 6 mars 2025
The staff is amazingly friendly and helpfull. They helped me a lot with everything and it is 5 meters walking to the East Gate (best entrance to the National Park). They can also book the entrance for you, no extra fee. No heatig, you have air conditioning in the room. 10/10, i will repeat there!
Översätt
Svar från boendet: 感謝你的評價和支持,熱情是我們的待客之道,來到我們這裏住過的客人都感受到我們的熱情,如果僅僅衹有熱情也是不夠的更多的是我們對於你們的幫助,我們會細心的問你們的旅程安排適當的提出建議,從而看到更多的景點,最後再次感謝你的好評,祝你旅途愉快,期待你的下次光臨
KOAY
Deluxe-dubbelrum
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 30 nov. 2024
Very Helpful boss
You have have good time
Översätt
Svar från boendet: Thank you for your evaluation. We will help everyone who comes to our inn. You will all have a pleasant time here because there is pleasant fresh air 🤭
Gästanvändare
Mountain-view Double Room
Bodde på nov. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 31 dec. 2024
Super helpful host, and very close to the park entrance. The room is quite cold in winter months, make sure to keep the windows closed when outside!
Översätt
Svar från boendet: Thank you for your evaluation. We will make positive improvements to this phenomenon because our room is made of wood. It may be a bit cold in winter, but it can make you feel very comfortable in summer. However, we will take measures to address the situation in winter. Thank you for your evaluation and we hope you will visit us again next time
SánchezÁlvaro
Mountain-view Double Room
Bodde på nov. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 12 dec. 2024
This hotel has been so far the best I have booked in China. The rooms are cozy and confortable but the best IS the service provided. The staff has been so helpful with my whole stay helping with tickets, advicing on routes around the natural park and other attractions. They make you feel like home. They just do a great job helping their guest in anything they need.
Översätt
Svar från boendet: Thank you for your support and evaluation. Everything you stay in our hotel will give you satisfactory service. The night market street downstairs can also let you experience how lively the night is in Wulingyuan National Scenic Spot District, Zhangjiajie City. When you fall asleep at night, you don't have to worry about disturbing you to sleep. Because we have installed soundproof glass, thank you again for your support. Welcome to your next visit
CBoceta
Mountain-view Double Room
Bodde på okt. 2024
Par
3 recension
4.7/5
Otroligt
Publicerades 8 nov. 2024
Everything was great! The room was super spacious, bed was very comfortable and everything was super clean. The owner was very friendly and super helpful, gave us a map of the park which saved our lives. Super close to the park entrance, can easily walk there. Totally recommend, I would go back without a doubt.
Översätt
Svar från boendet: Thank you for your positive feedback. Your satisfaction is the greatest driving force for us to move forward. Every customer's affirmation can make us more confident and passionate about this industry. We hope that every customer who comes to Zhangjiajie will take advantage of the excitement and return satisfied. Our inn is conveniently located, 3-5 minutes' walk from the park gate, and has a parking lot. We are local residents born and raised in our own inn, consisting of six floors and 37 rooms with elevators. The rooms have disposable items, excellent facilities, and affordable prices. Many guests have said that the real scenery looks better than online after staying. Finally, thank you again for your visit. We wish you and your family good health and all the best.
Gästanvändare
Deluxe-dubbelrum
Bodde på jan. 2025
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 18 feb. 2025
The owner was lovely and very helpful, highly recommend this place!
Översätt
Svar från boendet: 感謝您的好評,您的滿意是我們前進的最大動力,每位客人的肯定,都能讓我們對這個行業更有信心更加熱愛,願每位來張家界的客人都趁興而來滿意而歸。我們家客棧位置好,距離公園大門近走路3---5分鐘,有停車場。我們是土生土長的本地人,自己的客棧,共六層37間房設有電梯,房間有一次性用品,設施過硬,房價也實惠,很多客人住了後都説實景比網上要好看。最後再次感謝,期特您的再次光臨,祝您及家人身體健康,萬事如意