Zhangjiajie Waterfront Huajian Inn

First of all, this is my second time in zhangjiajie, and this service was the best. The lady from the reception helped us book all tickets to the national park and the tianmen mountain and even took the time to plan a custom itinerary with us. This was the best service I've seen so far. She is also always available on WeChat if questions during our stay arose. The room was really spacious and clean. Unfortunately the door lock didn't work, but you can open it only with the room card anyway. The room was cleaned everyday and bed sheets were made too. We also got fresh water bottles daily (high quality ones). The room features a tea set including dried tee to make traditional gongfu tea, which was awesome. During the night, if you are a light sleeper, better get some ear protection since the street in front of the hotel can be loud at times. But the bed was really comfortable. The bathroom was really big. I loved the rain shower and the big bathtub. The tap of the tub was damaged which was a little inconvenient. The room also features coat hangers to dry clothes, since the hotel also provides a laundry room with clean and powerful washing machines (which saved us honestly haha). The rain shower is amazing, the temperature was also great. A little downside was that the shower gel was empty, which can easily be requested for refills (we used our own). Apart from that we got vanity kits, tooth brush kits and so on. The hotel's location is amazing. To the tianmen cable car it's a 5 min Didi ride (2 km). To the national park it's 30 min by Didi. There are many restaurants and shops, a pharmacy and supermarket in the vicinity (5 min by foot). And each time we returned, they treated us to tea! I can really recommend this stay and will definitely book it again when I come to zhangjiajie again.

The staff is very kind and very helpful. They also drove us to the nearby Tianmen Mountain Park entry. The hotel is very beautiful and the room was spacious and clean. Highly recommended!

房間間還準備了小童一次性牙刷和小童童鞋，住宿環境真的好舒服啊，半夜不會調投影儀，老闆立馬來幫忙了，崽崽洗澡，把水搞得滿地，老闆二話不説就幫忙拖乾淨，這服務態度真的🐮，兩個崽崽流連忘返，一直説暑假還要來這裏住[強][強][強]

酒店裝修精美別緻，寬敞明亮，非常漂亮，庭院大廳和大床房的設計都非常出色，讓人感到非常舒適和愉悦。 酒店的服務也非常周到，員工們熱情友好，我們的要求他們都能夠及時滿足，給我們留下了非常好的印象，前台工作人員一對一的幫我們規劃旅行線路，也讓我們的旅途更加愉快😁

抵達前，滿心還揣着未做攻略的忐忑，沒想到酒店老闆竟親自前來接機，辦理入住時，老闆貼心為我們預訂優惠門票，還拿出紙筆，詳細又專業地為我們規劃旅行路線。從熱門景點的最佳遊覽時間，到小眾寶藏地的巧妙串聯，面面俱到，讓初次到訪的我們瞬間有了清晰的遊玩脈絡。 踏入房間，温馨與舒適撲面而來。躺於床上，柔軟親膚的床品將一天的辛勞輕輕包裹。每一晚，都在這份愜意中酣然入夢。 酒店所處位置極佳，交通便捷暢達。無論是奔赴景點，還是探尋當地美食，都毫無阻礙。閑暇時憑窗而望，窗外城景悠然，治癒了日常的忙碌與浮躁。 真心推薦給每一位旅人，相信這裡會成為你旅途中難忘的美好篇章。

很不錯，房間佈置很用心，很細節，可以看江景，並且淡季去因為喜歡高層，店主給免費升級了房型，小岔子是浴缸的出水因為上一個客人弄壞了還沒來得及修，但是第二天店家給我們貼心準備了雨衣，怕我們到天門山下雨