Atour Hotel Zhangjiajie Tianmen Mountain Cableway

1. Hissen är liten och mycket varm Den är i samma byggnad som flera hotell. Det är många människor och hissen är liten och liten. 2. Ljudisoleringen är mycket dålig, alla ljud utifrån kan höras mycket tydligt Luftkonditioneringen i rummet är mycket högljudd 3. Rumsservice är mycket långsam 5. Det finns få tvättmaskiner och torktumlare och självbetjäningstjänster för tvätt och tork 6. Jämfört med hotell till samma pris i Changshas centrum måste servicen förbättras 7. Känn dig mer som ett B&B

Jag stannade här i tre nätter Varje gång jag gick ut tog jag bort strömkortet och öppnade fönstren för ventilation. Som ett resultat, efter att jag kom tillbaka, var luftkonditioneringen inställd på 16 ℃ en gång och sedan till 16 ℃. När jag kom tillbaka en varm dag, blev mitt barn förkylt och hade feber. Jag gav feedback, men resultatet är fortfarande inte bekräftat, så bara acceptera den dåliga recensionen.

Great location and staff. Laundry room came with amazing scent and kept our clothes smelling clean and fresh. Will recommend to our friends and families!

My husband and I stayed here for two nights and chose it for the fantastic location close to the cable car for the Tianmen mountain national park (only a 5-8min walk away). The amenities were fantastic and the room larger than what we expected. The hotel offers a hotel breakfast for a fee which we opted for and Im glad we did! It was a great way to experience local breakfast for foreigners like ourselves. The staff did not speak much english but we were able to communicate very well via wechat translate & message. Our room was also a bit warm due to the central heating, but reception was very accommodating and got a fan for our room which helped a lot. The hotel had also let us know there was construction which was fine but they even provided us with earplugs which we thought was very considerate. Overall, it was a fantastic stay at Zhangjiajie - would definitely recommend!

I had a wonderful experience during my stay at this hotel. What stood out the most was the exceptional service provided by an employee at the counter named Meesa. She went above and beyond to assist us, offering great restaurant recommendations and ensuring we had everything we needed, including providing water during our multi-night stay. Her dedication and genuine care for guests truly reflect the high standards of hospitality that every hotel should strive for. Meesa is an excellent example of service-minded professionalism, and her efforts made our stay even more enjoyable. I highly recommend this hotel and applaud the team for their commitment to great service. I had a pleasant stay overall, but there was an issue on the first night that affected my experience. My sleep was disrupted due to a strong smell of smoke coming from another room, which somehow entered my room. This was disappointing as it impacted my comfort during the stay.

Good buffet breakfast spread Good location next to cable car station. Many eating places and massage nearby