Zhangjiajie Tianmen Mountain Century Yijun Hotel recensioner

The hotel met our expectations, providing a comfortable stay. The complimentary pick-up service from the train station was a delightful touch. The friendly driver greeted us holding a sign with my name and thoughtfully met us at the entrance, rather than the agreed meeting point upstairs. The use of a Mercedes-Benz V-Class MPV added a touch of luxury to the journey! The all-female front desk staff, both during the day and night shifts, were friendly and accommodating, promptly fulfilling our requests for extra bottles of water and umbrellas. When an unexpected issue required us to switch rooms from a non-smoking floor (Level 12) to a smoking-permitted floor (Level 11) in the middle of the night, the night shift staff member managed to find a room of the same type and design. We were pleased to find that there was no cigarette odour in the room, thanks to the hotel’s effective housekeeping practices. The hotel’s central location made it convenient to explore nearby attractions. Popular sites like Tianmen Mountain and the 72 Wonder Tower were easily accessible via DiDi, with fares under CNY10. The comfortable bed provided a restful sleep after our red-eye flight. The hotel offers a diverse range of in-room entertainment, featuring a selection of free TV shows, dramas, and movies from various countries. While not all are the latest releases, the complimentary programmes were engaging, providing more variety than some hotels that offer only standard local TV channels. Breakfast offerings were standard, but the coffee quality was better than what we had experienced at other hotels. The free-flow coffee station in the lobby was a welcome perk. Areas for improvement: (a) Consider reducing oil usage in cooking to cater to international guests and enhance the overall dining experience. (b) Introduce name tags for all staff members to improve professionalism and facilitate guest interactions.

the staff are friendly and helpful, the room is great and spacious, location also very great, and they have a free pick up service to/from airport and railway station. there is also a robot who can deliver your food/ grocery to the room, so cute. very recommended👍🥰

Great hotel and convenient location. Nearby to the tianmensan cableway and great facilities located near the downtown area. Staff were caring and met all our needs.

Big, clean room with plenty of amenities in a good location that’s close to the airport and Tianmenshan.

The best hotel ever. I would like to have stayed more time. 0 things to stay

The hotel was the perfect choice to stay for us. We visited the Tianmen Mountain, the National Park, the Glass Bridge and the Huanglongdong Scenic Area (Yellow Dragon Cave). The hotel staff was very friendly, the breakfast was tasty and we really liked the design of our room. Furthermore the room and the complete hotel was very clean. ☺️ We would book a room again when we will visit Zhangjiajie the next time. ☺️

Beautiful elegant room.

The room is big, clean, but the air conditioner not to cold!

The hotel is clean and the buffet breakfast is impressive.

Great hotel, clean and the staffs are friendly and helpful.

Lovely hotel, very clean and staff very friendly. Location close to many attractions, had a variety of breakfast options and good facilities. Only issue was with the clothes dryer where it was just plain air circulating around my clothes so it took the whole night to dry. The mini bar drinks that were also supposed to be included were not.

Very nice hotel, clean and friendly atmosphere. The only thing I would like to change is put in service the chargers, I drove my electric car there and the chargers doesn't work.

The hotel breakfast buffet was OK. Furthermore, the hotel aircon is controlled by thermostat so cannot manually adjust. However, the room was spacious and bed was comfortable.

Friendly service, flexible to adjust hotel stay.