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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.5
Service4.7
Renlighet4.7
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Hoai
Tranquil Silk Road Twin Room
Bodde på sep. 2024
Res med vänner
12 recension
4.7/5
Otroligt
Publicerades 23 okt. 2024
We were satisfied with our stay in this Hotel and highly recommend it to anyone wishing to visit Zhangye.
Översätt
Svar från boendet: Thank you for your support and recognition of Jinyang International Hotel. Your satisfaction is our greatest expectation. High-quality service is the driving force for us to keep working hard so that we can do better. We look forward to your visit again and wish you a happy life. ,May all go well with you!
Shyeen
Tranquil Silk Road Double Bed Room
Bodde på nov. 2023
Par
10 recension
5.0/5
Enastående
Publicerades 2 jan. 2024
The location of the hotel is great, easy accessible to food and stores.
The room is newly renovated, good sound proof too.
Översätt
Svar från boendet: Dear distinguished guest, hello!Thank you for your stay. We are serious about being a hotel and serve every guest with heart. We want to bring the best experience to our guests. The thoughtfulness and care from friends will make you feel comfortable even in a strange city. Feeling lonely; let us have another beautiful encounter, see you at Jinyang International Hotel in Zhangye.
Shabnam
Tranquil Silk Road Double Bed Room
Bodde på sep. 2023
Ensamresenärer
9 recension
4.5/5
Utmärkt
Publicerades 19 okt. 2023
It was a great hotel. I liked the Chinese style and super comfy bed. They had English movies as well on the TV. The room was so spacious especially the bathroom. They even had a bathtub! Enjoyed my stay here, would definitely book it again.
Översätt
Svar från boendet: Thank you for our recognition, Gentlemen's friendship as light as water, look forward to meet by chance for you to leave a deep impression, we sincerely look forward to your visit again!
Sylvia Husen
Deluxe Silk Road Double Bed Room
Bodde på feb. 2024
Res med vänner
14 recension
4.0/5
Mycket bra
Publicerades 8 juni 2024
A big hotel with the good location,
But we feel the hotel need to be renew for the room
Översätt
Svar från boendet: 感謝您入住金陽國際飯店,分享您的入住體驗。未達到您的期望,飯店全體員工表示誠摯的歉意!酒店管理層已對您的評語進行回顧並將不斷提高我們的服務質量,加強員工培訓,完善每一個細節,為您提供完美的入住感受。期待您的關注,歡迎您的再次光臨!
Jonathan Gregory
Tranquil Silk Road Double Bed Room
Bodde på juli 2023
Ensamresenärer
14 recension
2.5/5
Publicerades 11 aug. 2023
The hotel staff was friendly, but there were some serious problems. To begin with, I got half my money returned to me after I checked in and was told that I have to pay the full price again. I was then told that the next day I would get the rest of the money returned. That did not happen. The next day I asked about it, and after about 20 minutes talking to the manager, I was told that they would call my room later. About 30 minutes after that, they called and said that it would be returned that night. As of writing this, I have checked out and am still waiting. I seriously wonder if someone at the hotel is trying to scam people. On top of all this, both nights I stayed at the hotel, the lights stopped working. The first night I asked and they said that there was an electrical short. Both times, the lights did not work until about 9am.
Översätt
Svar från boendet: Hello! Thank you for staying at Zhangye Jinyang International Hotel and your comments. We apologise for any problems you may have encountered and take your comments very seriously, we have feedback your valuable comments to the relevant departments for follow-up processing, the hotel will continue to strengthen the service attitude of the service staff, and strive to provide more quality service for each guest, sincerely welcome you to visit again!
Gästanvändare
Tranquil Silk Road Double Bed Room
Bodde på sep. 2023
Familj
17 recension
5.0/5
Enastående
Publicerades 18 okt. 2023
The hotel is like a museum with classic Chinese batik and calligraphy pieces
Översätt
Svar från boendet: Thank you for our recognition, Gentlemen's friendship as light as water, look forward to meet by chance for you to leave a deep impression, we sincerely look forward to your visit again!
Svar från boendet: 感謝您入住金陽國際飯店,分享您的入住體驗。未達到您的期望,飯店全體員工表示誠摯的歉意!酒店管理層已對您的評語進行回顧並將不斷提高我們的服務質量,酒店已將熱水温度調高,定期維護各種設施,加強員工培訓,完善每一個細節,為您提供完美的入住感受。期待您的關注,歡迎您的再次光臨!