No.8 Guanhai North Road, Chikan District, Zhanjiang, Guangdong, ChinaVisa hotellinformation
Kontrollera tillgängliga rum för dina resedatum
Vi erbjuder prisgaranti
1 natt
Gästrecensioner
4.7/5
Enastående
2979 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.7
Service4.7
Renlighet4.8
Filtrera efter:
Sortera efter:
Alla recensioner(2979)
Positiva recensioner(2915)
Recensioner med foton/video(796)
Fin havsutsikt(422)
Utsökt frukost(167)
Nära stranden(149)
Vänlig personal i receptionen(114)
Utmärkt pool(55)
Utsökt buffé(37)
Lyxigt(29)
Har en infinitypool(27)
Negativa recensioner(64)
RAFEEKH
Tvåbäddsrum Deluxe
Bodde på apr. 2024
Affärsresenärer
49 recension
5.0/5
Enastående
Publicerades 26 maj 2024
very good and nice location super clean room
Översätt
Svar från boendet: Dear Guest, Thanks for your sharing the recently staying experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, it was a pleasure to gain recognition with your kindly comments are greatly appreciated. which is amongst our highest priorities and it is always gratifying to receive such praise. we are looking forward to you come back on next time.
Hoo
Grand Seaview Twin Bed Room
Bodde på maj 2024
Familj
11 recension
2.7/5
Publicerades 8 juni 2024
Very dissappointed with check in staff in terms of their attitude and local knowledge.
Have spelled out before arrive hotel and upon arrival that we require non smoking room due to allergic. But yet the check in staff told us if we can accept 27th floor “smoking room”.
We ended up have to wait at reception area for housekeeping to clean up a non smoking room for us.
At the hotel lobby, we asked the concierge staff if they can ring up a taxi for us and the reply is “NO”.
The comments we saw online before we arrive the hotel is very much contradict to the actual situation.
Hence we decided to move to Hilton Hotel nearby in which we received warm welcome. The staffs at Hilton Hotel is polite and knowledgeable and very patience explaining to us places of interest in Zhanjiang.
Will definitely recommend Hilton Hotel which is also cheaper in price and the rooms are well decorated and clean.
Översätt
Svar från boendet: Dear customer, it's a pleasure to receive your stay experience. Regarding the front desk service issue you mentioned, the receptionist was able to check your note on the booking website that you needed a non-smoking floor. Unfortunately, the sea view twin room on the non-smoking floor was not cleaned up when you checked in. The receptionist negotiated with you to change to another floor or room type, but the communication process made you feel unhappy. We deeply apologized to you. And the concierge staff refused to call a taxi for you, we are currently investigating the situation. You can also inform us of the details in a convenient way for you. Thank you again for your feedback. Hotel will arrange training, and sincerely invite you to visit Zhanjiang Garden Hotel again, so that we have the opportunity to make up for our shortcomings.
Gästanvändare
Grand havsutsikt king size-rum
Bodde på mars 2024
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 27 apr. 2024
good安静good good good good good安静good good good good good安静good good good good
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇入住湛江花園酒店並分享入住體驗。我們一直致力於為賓客提供殷勤細緻的服務,非常榮幸酒店在環境、設施與服務細節方面得到您的讚賞。讓每位賓客體會與眾不同的身心享悦是我們一直追求的目標,衷心期待您的再次光臨。
Gästanvändare
Deluxesvit
Bodde på apr. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 21 maj 2023
The LN garden hotel Zhanjiang is absolutely outstanding. I can not fault it in any way.
The hotel itself is just superb and added to the friendliness and efficiency of the staff make the experience one to remember.
The food was very nice with a huge variety of dishes.
I actually made a mistake with my room choice when booking but this was quickly and courteously altered to my liking. Thank you to the manager and team that sorted this for me.
If you do visit LN garden hotel do try to have a panoramic sea view room. This room was the icing on the cake, on the 29th floor the views were amazing.
This is now my favorite hotel in Zhanjiang by a long way.
Översätt
Svar från boendet: Dear Guest, Thanks for your sharing the recently staying experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, it was a pleasure to gain recognition with your kindly comments are greatly appreciated. which is amongst our highest priorities and it is always gratifying to receive such praise. we are looking forward to you come back on next time.
Anonym användare
Grand havsutsikt king size-rum
Bodde på jan. 2023
Ensamresenärer
11 recension
4.5/5
Utmärkt
Publicerades 9 feb. 2023
Service was great, except no direct room delivery,
food was not as good as I expected, considering the price, options were few.
Gym is not 24 hour and requires sign in.
Room was excellent.
Översätt
Svar från boendet: Dear Guest, Thanks for your sharing the recently staying experience with us. Hotel had a 24-hour delivery service. You only need to call us in the room to inform us of the delivery, and the menu is also in the room. The gym is open 24 hours a day. You need to use the room card to use after 10 p.m. It's sorry that receptionist didn't tell you this information when you checked in. We will strengthen the customer service training.We are looking forward to you come back on next time.
WweiN
Grand havsutsikt king size-rum
Bodde på nov. 2023
Affärsresenärer
40 recension
3.0/5
Publicerades 30 dec. 2023
Gggggggg
Översätt
Svar från boendet: 尊敬的賓客, 感謝您選擇入住湛江花園酒店並分享入住體驗。我們一直致力於為賓客提供殷勤細緻的服務,非常遺憾本次未能達到您的服務期望,期待您能夠將更多的服務細節通過您方便的方式與我們分享,我們將不斷審視和提高酒店的硬件和服務,以便為您帶來更多優質的服務體驗。期望湛江花園酒店始終是您出行湛江的首選。
Svar från boendet: 親愛的賓客,非常感謝您分享近日於湛江花園酒店的居停體驗!為客人提供優質的居停體驗是我們的使命。關於閣下提及的問題,我們已及時反饋至酒店相關部門,並引起酒店團隊高度重視,酒店將強化員工的服務意識和提高服務質量,落實服務管理標準。再次感謝您的反饋,這是對酒店的鞭策和促進。真誠地邀請您再次光臨湛江花園酒店,讓我們有機會彌補不足。