Sheraton Zhongshan Hotel recensioner

concierge jacky quan and Dave lin service is good the hotel is best .I will come back thank you very much

The hotel is located at the city center of Zhongshan which is quite convenient to go to most of the tourist sites. The breakfast is good with varieties. I will stay again next time I visit Zhongshan.

Jacky quan and Dave lin service is good all is ok👍👍I will stay here, thank you zhongshan is good city,the hotel is best.

My experience to Sheraton this time starts from the moment upon my arrival to the location. Door man was helpful and offered help if there's any need for luggage transfer. Check-in process was smooth and efficient. The check-in representative (William) was truly professional and greet me as a returned customer to Sheraton, which I feel honor for being accepted and welcomed. On the other hand, he realized I am a frequent biz traveller around the world. He introduced various hotel facilities professionally to relate my business opportunity, which is very smart of him. He also grades the buffet breakfast is well suitable for family and biz related occasions. It was another wonderful experience to stay in Sheraton together with my family.

Jacky Quran good service, we have a good trip here, we will come back. Dave Lian service nice,

Overall our stay is satisfactory and the hotel is very generous to provide us a complimentary small cake and room decoration .

The front desk jacky quan, daveLIN , tina service is good hotel is best all is ok

Great view from the room! Very spacious and definitely would visit again

We had a 2 night stay at this hotel by the riverside. This is a traditional US style hotel that meets our expectation. The reception is warm and friendly. Our room has a wonderful view of the river. I enjoy the breakfast buffet which apart from Chinese food, has a large variety of western items. I would recommend this hotel to my friends.

Great location, hotel a bit older and smell smoke lingers occasionally. Great view by the river.

Dave provided excellent service! All the staff were super friendly and helpful as well!

I had a fantastic stay at Sheraton Zhongshan! The hotel was clean, comfortable, and offered great value for the price. Special thanks to Tina Fu for her exceptional service—she was attentive and truly made the experience memorable. Highly recommend this hotel for anyone visiting Zhongshan!

Tina Fu at the front desk was very helpful and efficient. She tried to arrange our bookings on the same floor and really appreciated her help. Thank you Tina.

The location of the property is good although I was quite surprised to see a Starbucks Coffee Shop sharing the ground floor of the property. The hotel itself is clearly aged although it is generally clean and tidy. I observed there is generally a lack of staff seen in and around the property which led to my low marks given for service. In short, the hardware is acceptable but the software is lacking. In particular, the staff does not seem passionate in what they are doing as can be seen during breakfast, where empty trays were not refilled and the guests were left waiting for food to be replenished. I also noticed that the hotel was also selling heavily discounted breakfast vouchers to the public. I am not sure if this is a good practice in the context of a reputable 5-star hotel.