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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.7
Renlighet4.7
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Alla recensioner(865)
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Elegant miljö(104)
Utsökt frukost(77)
Vänlig personal i receptionen(77)
Fin havsutsikt(46)
Utmärkt pool(28)
Konstig lukt i rummet(22)
Utsökt buffé(15)
Har lekplats för barn(11)
Negativa recensioner(35)
郭子荧
Tvåbäddsrum Deluxe med havsutsikt
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 5 mars 2025
The best hotel we have stayed in China! We got upgraded to an executive room which was really spacious. Even though the convenient store is not nearby, we managed to order a delivery from Watsons. The Reception desk is really helpful, knowing that a foreigner doesn’t have a local number to finalise the delivery order, the receptionist kindly lend me her number and received the delivery. She even sent my item up to my room! Dinner was great too! We had crab, hotpot, sushi and more at the buffet place. Eating great food while listening to the live jazz band, totally the right feel for Christmas! Will stay in a Sheraton again!
Översätt
6/7
Svar från boendet: Thank you very much for your 5-star review of our hotel! We are so pleased to hear that you had such an enjoyable stay at the hotel and were pleased with our service and facilities.We are delighted that you enjoyed your upgraded Executive Room and that our front desk team was able to assist you in ensuring that your stay was as comfortable and hassle-free as possible. We always strive to provide a personalised service to every guest and your satisfaction is our greatest motivation.With regards to dinner, we are delighted that you enjoyed the food at the buffet restaurant and the live jazz band. We believe that the combination of food and music can bring an unforgettable experience to our guests.We look forward to welcoming you back and hope to continue to provide you with the same high level of service in the future. Once again, thank you for your comments and have a wonderful trip!
Andrew89
Rum Deluxe City View King
Bodde på sep. 2024
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 27 okt. 2024
Hotel room is spacious, clean and tidy. Will come again next time.
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇入住舟山喜來登綠城酒店。非常高興看到您對酒店的稱讚並對我們的認可,我們會努力不斷提高服務水平,為賓客提供更完美的服務,期待您在不久的將來再次入住,祝您生活愉快。
Nadezhda
Rum Deluxe City View King
Bodde på nov. 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 17 dec. 2024
perfect hotel, room was amazing with a city view.
there is only one drawback - personnel's knowledge of English is very low.
Översätt
Svar från boendet: Dear guests, thank you for choosing to stay at Sheraton Zhoushan Hotel . We are very pleased to see your comments and suggestions on the hotel, we will endeavour to continuously improve the level of service, to provide guests with more perfect service, looking forward to your stay again in the near future, I wish you a happy life.
NIHAT
Rum Deluxe City View King
Bodde på aug. 2024
Affärsresenärer
42 recension
3.5/5
Publicerades 8 sep. 2024
general condition of hotel old fashioned and need renovation. Friendly staff and convenient booking.
Översätt
Svar från boendet: Dear Guest, Hello! Thank you very much for visiting Sheraton Green City Hotel Zhoushan and sharing your valuable suggestions with us in your busy schedule, which is crucial for us to improve our service quality. We will endeavour to continuously improve our service level and provide more perfect service to our guests. We look forward to welcoming you back in the near future and wish you all the best~!
Dimitrios
Tvåbäddsrum Deluxe med stadsutsikt
Bodde på jan. 2024
Affärsresenärer
4 recension
3.7/5
Publicerades 1 mars 2024
Good location near the ferry terminal, buffet limited choices if you go for dinner around 21:00
Översätt
Svar från boendet: Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
Andrej Pertovt
Rum Deluxe City View King
Bodde på mars 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 23 maj 2024
Second time in this hotel, overall what is needed is perfect
Översätt
Svar från boendet: Dear Guest! Thank you for choosing to stay at Sheraton Green City Hotel Zhoushan and for giving us a perfect rating. We are happy to learn that Zhoushan and our hotel brought you wonderful memories. Your affirmation is the greatest motivation for all Sheraton staff to continue to work hard. Thank you for your trust and affirmation. We hope to meet you again in the beautiful Zhoushan Islands in the near future.Translated with DeepL.com (free version)
Chelsea cheng
Svit Deluxe med havsutsikt
Bodde på jan. 2024
Bokat för andra
174 recension
3.2/5
Publicerades 1 mars 2024
Good location but hotel is old
Översätt
Svar från boendet: Dear guest, thank you very much for staying with Sheraton Zhoushan Hotel and sharing your valuable advice with us during your busy schedule, which is vital to our improvement of service quality. We apologize for not giving you the experience you expected. The management of the hotel attaches great importance to the problem of in-store experience you have reflected. We have made feedback with the operation team. In the future, we will strengthen management and staff training. I hope the hotel will have another chance to provide you with quality service and pleasant experience.
Gästanvändare
Tvåbäddsrum Deluxe med stadsutsikt
Bodde på mars 2023
Familj
1 recension
4.5/5
Utmärkt
Publicerades 16 maj 2023
The hotel’s location is excellent and especially preferred when participating the bicycle event. The hotel management was very kind to allow a late check-out to allow participants of the event to check out after it finished. They also provides some snacks.
Översätt
Svar från boendet: Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
Mirko
Tvåbäddsrum Deluxe med havsutsikt
Bodde på juli 2022
Familj
1 recension
3.5/5
Publicerades 19 aug. 2022
I spent 3 nights in Sheraton Zhoushan Hotel. Service is really good, staff is polite and competent (English speak as well).
Restaurant is really good, for breakfast and for dinner as well (buffet style with fresh fish).
BUT I gave 1 Star to facilities since I choose this hotel for the beautiful (on picture from the website) outdoor pool, but with my big surprise, it was not available, just few cm of water and the bottom of the pool was slimy..... Staff said that since last year pool is not available and used just for small child with inflatables. Towel service also not available.
I really think that this detail should be remarked in the website otherwise people can be misled (like me)
Översätt
Svar från boendet: Dear guest, thanks for sharing your stay experience. Glad to hear that you spent relaxing moments here and enjoy your stay with us, it's our brand mission to make your travel effortlessly. We attach great importance to your valuable suggestions. We have urged relevant departments to make immediate improvements. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
Anonym användare
Rum King Deluxe med havsutsikt
Bodde på juli 2023
Familj
2 recension
4.0/5
Mycket bra
Publicerades 1 nov. 2023
Okay for a short stay
Översätt
Svar från boendet: Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
GASTÓN ANDRES
Tvåbäddsrum Deluxe med stadsutsikt
Bodde på juli 2022
Familj
10 recension
4.5/5
Utmärkt
Publicerades 23 aug. 2022
Great hotel ideal for a weekend
Översätt
Svar från boendet: Dear guest, thanks for sharing your stay experience with us. Glad to hear that you spent relaxing moments here, and we hope you also enjoy the unique local charm of Zhoushan. We sincerely look forward to meeting you again in the beautiful Zhoushan Islands. Sheraton Zhoushan Hotel
Gästanvändare
Tvåbäddsrum Deluxe med stadsutsikt
Bodde på okt. 2022
Affärsresenärer
2 recension
5.0/5
Enastående
Publicerades 18 nov. 2022
Good Good very Good
Översätt
Svar från boendet: 尊敬的賓客,感謝您選擇入住舟山喜來登綠城酒店。非常高興看到您對酒店的稱讚並對我們的認可,我們會努力不斷提高服務水平,為賓客提供更完美的服務,期待您在不久的將來再次入住,祝您生活愉快。