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Verifierade recensioner
Läge och interiör9.5
Bekvämligheter9.2
Service9.4
Renlighet9.5
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Hong
Rum med två sängar
Bodde på nov. 2024
Familj
9 recension
8.5/10
Mycket bra
Publicerades 22 dec. 2024
I'd say this is a good place to stay if you intend to stay in Putuoshan. They provide rather frequent shuttle bus rides to and from the jetty, so you can bring your luggage along and leave it at the hotel before starting your tour of the island. Wherever you go to, just take the island buses back to the jetty and catch the shuttle bus back to the hotel. It's also not that far from the main temple of the island, Puji Si, about 10 to 15 mins for the average walker. The room was clean and comfortable. Across the street there are convenient stores and restaurants. We also ate at the hotel's restaurant which was decent.
Översätt
Svar från boendet: Thank you so much for your feedback, we are glad you are happy with our hotel and service! Especially appreciation for the shuttle service, convenience of location, and dining experience. We are honored that you have taken the time to choose our hotel for this trip, and please let us know in advance if you have any inconveniences or special arrangements when you visit again in the future. We provide a 15-minute walk to the main Puji Temple services, etc., and we can make corresponding arrangements in advance according to your needs. For any needs that you have not been met in real time, please also remember to communicate with the front desk, or leave more comments on the official website and APP to help us make continuous improvements and provide a better travel experience. I look forward to your next visit and continue to enjoy our convenient service and comfortable accommodation experience.
Gästanvändare
Familjerum
Bodde på apr. 2024
Res med vänner
4 recension
9.0/10
Utmärkt
Publicerades 31 maj 2024
Booked this Hotel because the location is very near to Western Heaven Scenic Area, one of the places that I must visit for this trip, the last trip I miss.
The location is also very near to amenities, there is a vegetarian restaurant.
Översätt
Svar från boendet: Thank you for your positive review and love. The hotel is located in the central position of Mount Putuo, backing against the Western Hill Scenic Area and closely adjacent to the Puji Temple. It is a gold-rimmed-level themed cultural hotel. At the same time, the hotel also has a dedicated vegetarian hall. Each exquisite vegetarian dish, with meticulous cutting skills, can make the food ingredients present a unique aesthetic feeling. The combination of deliciousness and appearance can touch the soul. Welcome to try it when you check in next time. I wish you all the best!
Gästanvändare
Rum med två sängar
Bodde på okt. 2024
Par
2 recension
9.5/10
Otroligt
Publicerades 21 jan. 2025
Excellent location which is near to eateries , minimart etc. Walking distance to Puji Temple. Staff was friendly
Översätt
Svar från boendet: Thank you for your good comments! We are honored that our team's hard work has been recognized by you. For your suggestions, our location is truly convenient and we are glad you enjoyed it. To ensure that every guest can enjoy the best stay experience, we continue to optimize our facilities and services. Regarding your suggestions, we will review the checkout process and strive to serve you more quickly and conveniently to ensure that you can start your journey more easily. Your satisfaction is our pursuit, if you have any needs or suggestions, feel free to communicate with us. Thank you again and look forward to your next visit.
Gästanvändare
Rum med två sängar
Bodde på apr. 2024
Familj
3 recension
9.5/10
Otroligt
Publicerades 11 maj 2024
The facility is old but adequate. We were stayed at 3rd floor. The room sound proofing not good, the corridor was noisy and can hear people talking loudly. Second night we were disturbed by the guests at the top floor noise until late night.
Översätt
Svar från boendet: 尊敬的客人:非常感謝您對我們設施提出的反饋。對於設施的老舊給您帶來的不佳體驗,我們深表歉意。我們會將您提到的隔音問題列入重點改進事項,儘快採取措施增強房間的隔音效果,也會加強對走廊噪音的管控,同時提醒其他客人注意保持安靜,避免再次出現此類情況影響到客人休息。我們一直致力於為每一位客人提供更好的服務和體驗,希望您能給我們一個改進的機會,期待您下次光臨能看到我們的進步與提升。再次感謝您的意見。
JamesChenJin
Rum Boutique King
Bodde på okt. 2023
Par
132 recension
6.0/10
Publicerades 14 nov. 2023
average hotel,good location,services ok,rooms are old,high price
Översätt
Svar från boendet: 親,很抱歉讓您感到了不滿意。普陀山是全國5A級風景區和佛教聖地,相對來説各項成本和費用都會高一些,特別是週末和節假日房價也會高一些,您也可以對比一下普陀山其它同等酒店的情況。祝您越來越好!
SIU WAI
Standardrum i queensize
Bodde på dec. 2022
Familj
24 recension
5.5/10
Publicerades 13 jan. 2023
Location is probably the only advantage of this hotel. It takes 5 mins drive from the pier to hotel, very convenient. However the receptionist is not professional. She charged me credit card and asked me to pay wechat. I was double charged. The refund was completed after I left the island. Bad experience.
Svar från boendet: 尊敬的客人,非常感謝您一直以來對本酒店的支持與厚愛,很高興得知您對酒店的位置、客房服務和房間衞生的滿意,特別是對細節之處的讚賞,這是我們始終追求的目標。對於前台接待的冷淡,我們深感歉意。我們已將您的反饋轉達給相關部門,力求提升員工的服務態度和應對技巧,確保每位客人都能感受到賓至如歸的温暖。同時,關於隔音問題,我們將增加對樓層隔音設施的檢查和維護,盡最大努力減少外部噪音對您的打擾。再次感謝您寶貴的意見,您的滿意是我們最大的榮幸。我們期待着您的下次光臨,繼續為您提供難忘的住宿體驗。
Svar från boendet: 親,酒店地處普陀山中心地段,周邊各種配套設施齊全,交通方便,坐落在擁有“磐陀石”、“觀音洞”、“心字石”“千年古樟”的西天景區腳下,步行去“羣寺之首”的普濟寺、普陀山書院也衹需10分鐘哦~~~酒店考慮到景區交通的特殊性,為方便客人出行,每天07:00至17:00每隔半小時都會有酒店免費班車接送去碼頭,您若需乘車去景點,都可以搭乘酒店的班車去碼頭,再轉乘公交車去其它景點哦~~~
Svar från boendet: 尊敬的客人,您的滿意就是我們最大的動力,看到您和家人們端午節期間在我們的酒店度過了一個愉快的時光,我們感到非常榮幸和高興。孩子的笑容和收穫的小禮物,是我們最寶貴的反饋。我們深知,每一次的活動和每一次的服務,都承載着您對我們的信任與期待,我們一直在努力做到最好。再次感謝您選擇我們的酒店,並對我們的服務給予高度評價。期待下次有機會,我們能再次為您提供優質的服務,與您和您的家人共度更多美好的時光。
Svar från boendet: 尊敬的客人,非常感謝您對我們酒店的持續支持與認可,您的每一條反饋都是我們不斷改進的動力源泉。聽到您對酒店班車服務、環境衞生、客服蝸牛姑娘以及餐廳菜品的讚譽,我們深感榮幸和鼓舞。特別感謝您提到的房間升級與退房時間延時安排,這些都是我們為提升入住體驗所努力的一部分。我們深知,細節決定成敗,對於您提到的小哈姑娘的熱情服務,我們會轉達她的優秀表現,鼓勵團隊成員繼續秉承熱情與專業服務精神,為每一位客人創造更加温馨、貼心的住宿體驗。再次感謝您對我們的讚美與信任,您的滿意是我們最大的追求。未來,無論您何時到訪普陀山,我們都是您最可靠的港灣。期待您的下次光臨,繼續陪伴您在旅途中尋找美好。祝您生活愉快,前程似錦!
Svar från boendet: 尊敬的客人,非常感謝您對我們酒店的精彩評價,您的滿意是我們最大的榮幸。我們很高興得知您在我們的酒店享受到了便利的位置、舒適的設施、優質的服務以及小許姐姐全程貼心的幫助。您的認可是對我們團隊辛勤工作的最大肯定。期待您的再次光臨,我們誠摯邀請您再次體驗我們的服務,相信下一次的旅程會更加精彩。再次感謝您的寶貴反饋,祝您生活愉快!
Svar från boendet: 尊敬的客人,非常感謝您抽出寶貴的時間分享這次入住的體驗,您的肯定對我們來説是莫大的鼓勵與支持。我們很高興得知您對酒店的每一個細節都感到滿意,從前台服務、房間設施到客房服務和早餐體驗,每一步都超出了您的預期。小郭以及其他工作人員都致力於提供最優質的服務,您的認可是對他們辛勤工作最好的回報。最後,感謝您對酒店的高評價,您的滿意是我們最大的追求。我們期待着再次為您服務,無論是商旅出行還是旅遊度假,都歡迎您隨時回來。再次感謝您的支持,祝您生活愉快!
Svar från boendet: 尊敬的客人,作為一家對品質服務高度要求的酒店,我們針對每一次差評都會做詳細地調查,家庭房的物件無關乎趕時間打掃,也無關乎新員工,確屬工作細心度不夠,跟您表示歉意。房卡系統顯示確實製作了兩晚,估計是個例系統問題,但一樣為給您帶來麻煩致歉。我們更加感謝您一直以來對我們的厚愛,也期待您下次入住。
Svar från boendet: 尊敬的客人,看到您選擇了我們朝南面河的房間,是一間環境很優美,看到的都是綠色,還有河系的房間。本來美美地感受着優質的服務,卻因為窗外的噪音影響了心情。這也正好提醒我們賓客入住時建議夜間關窗,因為所有酒店外圈即使是像我們內部路,各時間段難免有其他客人途經,特別是普陀山有很多凌晨三點多起床做早課的客人,有時説話聲音一個不掌握就會有不可抗的噪音影響到他人。致歉是因為您沒休息好,感謝是您的認可與反饋,歡迎您再次入住,也祝生活愉快!