Grand Bay Hotel Zhuhai

We stayed for one night (sun/mon) at zhuhai grand bay hotel. It was a wonderful experience. It is near the bridge so arriving from HK was fast and easy. SunnyKI was helping us to check in. We got a upgrade to a seaview which was great. She also spotted we would stay during the birthday of one of us and asked if we would like a cake. That was a very nice gesture and really above my expectation. She gave us her wechat contact and asked us in the evening when we would like the cake. At exactly the right minute another colleague brought the cake.. thank you Sunny and Team! Besides that the hotel location is very good, (before booking we were considering a few other international hotels but they seemed more in the city itself), and it turned out to be the case. room temperature and wifi and airquality is good, breakfast was good although not superb. They arranged a car to bring us back to the border. Overal a very nice stay with special thanks to staff and SunnykI

Overall satisfactory, nice breakfast & nice upgrade to seaview room. But two areas to be improved. Appointed delivery service is canceled without pior notice. Furthermore, there was smoke smell on non-smoking floor & you can listen to neighbour noise a night.

The Deluxe Mountain View Twin Room (913) is an excellent choice. The spacious, clean, and well-appointed room and bathroom, along with the hotel's top-notch amenities such as the beautiful pool and fitness center, provided a wonderful stay. The exceptional service from the Front Office Manager, Ms. 王曉雨, who graciously accommodated an early check-in and arranged a delightful afternoon tea, is particularly noteworthy. The dining options, including the abundant breakfast and elegant afternoon tea, are also excellent. I was thoroughly satisfied and would gladly return. Highly recommended.

We thoroughly enjoyed and were pleased with our stay at this hotel, the location is excellent, highly recommend the ocean view room, the staff were very friendly especially Allen and Nick, and the hotel shuttle was also provided. Will stay again.

One of the best hotels I’ve ever stayed at! The breathtaking sea view was matched only by the incredible service. A special mention to Yuko, who went above and beyond to ensure my stay was perfect. Despite the language barrier, she was incredibly kind, attentive, and made everything easy to understand. I’ll definitely be back!

The service was outstanding, especially from Angle in customer service. She is talented at painting and made a lovely latte art.