Starview Mansion

Starview Mansion recensioner

Starview Mansion

No.9-1 Shihua East Road, Xiangzhou District, Zhuhai, Guangdong, ChinaVisa hotellinformation
Starview Mansion
Starview MansionStarview MansionStarview Mansion
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Gästrecensioner

9.5/10
Enastående
1511 recension
Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.5
Service9.3
Renlighet9.5
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Alla recensioner(1511)
Positiva recensioner(1465)
Recensioner med foton/video(433)
Stora rum(247)
Utsökt frukost(88)
Utmärkt pool(74)
Fin havsutsikt(49)
Har en infinitypool(22)
Utsökt buffé(19)
Nära stranden(18)
Har faciliteter för barn(11)
Negativa recensioner(46)
Gästanvändare
Superior-tvåbäddsrum
Bodde på nov. 2024
Familj
2 recension
9.5/10
Otroligt
Publicerades 27 dec. 2024
Staff are helpful and friendly. Free upgrade to executive floor. My requests were all fulfilled. Excellent location and beautiful surroundings. Breakfast offers a wide range of cuisines.
Översätt
Svar från boendet: Dear guest, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our staff provided helpful and friendly service, and that you enjoyed the free upgrade to the executive floor. Meeting your requests is our top priority, and we're glad we could exceed your expectations. Our hotel's excellent location and beautiful surroundings are indeed some of our highlights. We strive to provide a diverse and delicious breakfast selection, and we're glad it satisfied your taste buds. We look forward to welcoming you back in the future for another memorable stay. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Best regards, Guest Service Mananger
Anonym användare
Superior-tvåbäddsrum
Bodde på juni 2024
Familj
4 recension
10.0/10
Enastående
Publicerades 24 sep. 2024
Comfortable and bigger room,that’s pretty good for family members
Översätt
Svar från boendet: Dear esteemed guests: Your visit and comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will persist our efforts in providing better and best service for you. At last, thank you again for your comments and welcome to our hotel next time!
Vanucks
Superior-tvåbäddsrum
Bodde på okt. 2024
Familj
7 recension
8.0/10
Mycket bra
Publicerades 11 nov. 2024
Although the location is not close to any malls, it is within the central of Zhuhai and 10 min from the hzm bridge. There was direct access to room floors from the car park, which was free. We even got upgraded to the executive floors (L18). The view from The bathtub was amazing as it was facing the big window. Room was very spacious with separate area for closet. Overall very nice.
Översätt
Svar från boendet: Dear Valued guest: I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes!
Gästanvändare
Superior-tvåbäddsrum
Bodde på okt. 2024
Familj
6 recension
8.0/10
Mycket bra
Publicerades 14 nov. 2024
Hotel is very nice. A bit isolated as there is not much restaurant and supermarket around. Nevertheless we had an issue with the breakfast payment: - One the first day our child paid the full price. Yes he looks quite tall for his age but he is still under the limit for child price. The staff did not bother to ask directly charged the full price. - On the second day we noticed the price and they change it without any issue (for that day only). During the checkout we mentioned the issue, asking to pay the child price for both day. But the staff actually did the opposite and we ended paying the full price for both day.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your experience at our hotel. We are delighted to hear that you found our hotel to be very nice, and we apologize for any inconvenience you experienced during your stay.We understand your concerns regarding the breakfast payment issue with your child. It is our policy to offer child prices for guests under a certain age limit, and we are sorry that our staff did not inquire about your child's age on the first day. This was an oversight on our part, and we appreciate you bringing it to our attention.We hope that despite this issue, you still had an overall pleasant stay and that we can make it up to you on your next visit. We value your feedback and are committed to improving our services.Thank you once again for your understanding and for choosing our hotel. We look forward to welcoming you back soon.
Jacksjollies
Superior-tvåbäddsrum
Bodde på sep. 2024
Par
45 recension
8.0/10
Mycket bra
Publicerades 3 dec. 2024
Nice hotel with really big rooms. Location is good for the beach but please be aware, you are not allowed to swim at the beach. Swimming pool area was great even if it feels a but detached from the hotel.
Översätt
Svar från boendet: Dear guest: I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes!
Gästanvändare
Superiorrum med stadsutsikt(king size-säng)
Bodde på sep. 2024
Ensamresenärer
1 recension
4.0/10
Publicerades 13 okt. 2024
Worst service ever. Many funny incidents. For example every room has a coffee machine but the hotel does not have capsules which fit it
Översätt
Svar från boendet: Dear guest: I'm sorry that the service did not meet your expectations,The coffee machine you mentioned does not exist,I wounder if there is any misunderstanding,If you have any questions please contact the guest service manager,Thank you!
TARIQ
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
1 recension
9.0/10
Utmärkt
Publicerades 21 apr. 2025
Good service I like it enjoy the trip
Översätt
Svar från boendet: 尊敬的客人,您好!非常感謝您的認可與支持!我們很高興您對我們的服務感到滿意,這正是我們不斷努力的方向。您的好評是對我們團隊最大的鼓勵,我們會繼續用心為您打造舒適、貼心的入住體驗。期待未來再次為您服務,祝您生活愉快!
Gästanvändare
Superiorrum med stadsutsikt(king size-säng)
Bodde på juni 2024
Familj
27 recension
10.0/10
Enastående
Publicerades 21 juli 2024
It was first time but gave it full stars to this hotel from my heart to say thank you for your professional service.
Översätt
Svar från boendet: Dear guest, Thank you very much for giving us a full star rating when you first stayed in our hotel. We are very honored to receive such a high evaluation from you and thank you from the bottom of our heart for your recognition of our professional service. We are always committed to providing the best quality service to ensure that every guest can enjoy a comfortable and satisfactory accommodation experience. Your satisfaction and support are our driving force for continuous progress. We are glad to know that you are satisfied with our service and hope to serve you again in the future. If you have any suggestions or need further help, please do not hesitate to contact us at any time. Thank you again for choosing our hotel and look forward to your visit again. Sincere regards
Anonym användare
Superior-tvåbäddsrum
Bodde på nov. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 30 dec. 2024
Good location, spacious room and nice service.
Översätt
Svar från boendet: Dear guest: I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes!
Jessie
Superiorrum med stadsutsikt(king size-säng)
Bodde på mars 2024
Familj
3 recension
8.5/10
Mycket bra
Publicerades 14 apr. 2024
We got a free upgrade to suite during our stay. The room is huge and clean. King size bed with a living room, 5 pieces bathroom and a extra washroom.
Översätt
Svar från boendet: Dear guest:Thank you very much for sharing your wonderful experience during your stay.We are very pleased to hear that you were satisfied with our hotel suite and spoke highly of its spaciousness, cleanliness and amenities.Designed to provide guests with an even more comfortable and luxurious stay, suites include king-size beds, living rooms, full bathrooms and additional toilets, all designed to make your stay more convenient and enjoyable.At the same time, we are also honored that you can enjoy the free upgrade service.This is our way of saying thank you and giving back to our guests. We hope this little surprise will make you feel at home.If you have any other needs or suggestions in the future, you are more than welcome to contact us at any time.We will continue to improve our services to ensure that every guest has the best stay experience.Thank you again for your review and we look forward to your visit again.wish you a happy life!
Ho Bun
Superior Sea-view Queen Room
Bodde på juni 2024
Affärsresenärer
2 recension
9.5/10
Otroligt
Publicerades 5 aug. 2024
nice place for business trip i really recommond for everyone to book
Översätt
Svar från boendet: Distinguished guests: Hello! Thank you for choosing Xing Hai Lou Zhuhai Resort and sharing your wonderful experience with us. We look forward to seeing you and your friends again. Wish you a happy life!
Gästanvändare
Superior-tvåbäddsrum
Bodde på maj 2024
Par
24 recension
9.5/10
Otroligt
Publicerades 11 juni 2024
Nice trip. Make sure you get the lake view. The amenities are really nice
Översätt
Svar från boendet: Dear Valued guest: Thank you very much for your good comments and suggestions! I am glad that you enjoyed this trip and liked the amenities we provided. The hotel with magnificent views of lake and landscaped gardens can make a trip more colorful and unforgettable. Zhuhau Holiday Resort Hotel is a ideal choice for traveler who would like to balance work and life by enjoying hotel comfortable facilities and convenience location. Hope you will choose us and experience our service again. Best wishes.
Zhoudachen
Superior Sea-view Queen Room
Bodde på juli 2023
Affärsresenärer
49 recension
9.5/10
Otroligt
Publicerades 24 aug. 2023
Wonderful and thus time, it learns and changes to a real 5 Stars Hotel. Will definite revisit next time.
Översätt
Svar från boendet: Dear esteemed guests: Your visit and comments are our highest honor. It's a great joy for everyone of us to know that you've spent a good time in our hotel. We will persist our efforts in providing better and best service for you. At last, thank you again for your comments and welcome to our hotel next time!
Gästanvändare
Superior-tvåbäddsrum
Bodde på feb. 2025
Familj
1 recension
8.0/10
Mycket bra
Publicerades 31 mars 2025
Very good hotel.
Översätt
Svar från boendet: 尊敬的貴賓:您好!感謝您對酒店的高度認可!您的滿意是我們最大的動力,從整潔明亮的客房到細緻入微的服務,我們始終致力於為您打造如家般温馨的體驗。特別開心您感受到的"非常好",這不僅是對我們團隊努力的肯定,更是激勵我們持續優化的珍貴反饋。期待您的再次光臨!
Gästanvändare
Superior-tvåbäddsrum
Bodde på mars 2025
Familj
2 recension
8.0/10
Mycket bra
Publicerades 19 apr. 2025
Hygienic.
Översätt
Svar från boendet: 尊敬的貴賓:您好!非常感謝您的分享!度假村的美麗環境和便利的海邊位置,都是為了讓您的度假更加愜意和難忘。我們會繼續努力,保持高品質的服務和設施,為您和其他客人提供更好的體驗。期待您下次再來,祝您生活愉快!