Zhuhai Jinwan Golf Hotel (Jinwan Huafa Shangdu Branch)

I booked this hotel for my wife’s birthday last weekend. Unfortunately our stay was the worst experience ever. No WiFi to be able to watch the TV, the maintenance guy took nearly 2 hours to try to fix it in our bedroom to finally tell us that the internet in the whole establishment doesn’t work. The bathroom is filthy with lots of hairs on the floor, on the shower head and dirty stuffs on the wall as per photos attached. The restaurant closes at 7pm and you can’t get anything even ice as there is no fridge equipped in the room. There is nothing around in the area and you have to order a taxi to go to the nearest mall which also closes at 9pm. When I asked about the sauna, they said that there is no sauna, no spa like written on the hotel amenities online which is a total lie, trip.com should check and revert. I asked for a quiet room and the building is not sound proof from 6am as you can hear loud noises like toilet flushes, pipes noises when water is used. Loud noises like air blowers from outside at 6:30am guys cleaning the garden, golf carts noises passing !!! Don’t go there please and trip.com should remove this old totally unmaintained 4 star establishment  immediately. The staff doesn’t speak English and the establishment refused to the little favor of a tiny birthday cake when asked if possible to make for my wife’s birthday when doing the booking 2 weeks ago. It’s my first bad review ever and so sad about our horrible birthday getaway. We made this trip specially coming over from Hong Kong which turned like a nightmare !! I’ve taken my time and energy to write this poor review to be able to help people not to book and to live this miserable experience like we did at the Jinwan Golf Hotel :((

Fantastic location, good view and relex , will be stay again

The room is clean and spacious. We had a great stay here.