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We booked for the location only. The hotel is very old and needs immediate renovation. The food was average, not many options. Very bad smell from bathroom, the rooms are very small and cold. No kettle in room and the sheets were not changed during our 7 day stay. Not recommended
Översätt
Gästanvändare
Bodde på dec. 2024
Familj
2.0/5
Publicerades 20 jan. 2025
Don't waste your time and money at this awful hotel. Everything in this hotel is broken. Climatisation is not working, toilet odor in all rooms. Food is cold and low quality. Spa is cold and dirty with mold on the walls, hamam is not worknig and swimming pool is muddy and old. Paid parking is outside with a lot of cars.
Översätt
Gästanvändare
Bodde på dec. 2024
Annat
4.0/5
Mycket bra
Publicerades 7 jan. 2025
Staff was very helpful, though at times it was difficult to communicate with them in English. Hotel and rooms were clean. At times the hot water in the bathroom was tepid rather than hot - rather unpleasant especially as the climate was very cold. Excellent breakfast and dinner - we were on half-board basis.
Översätt
Gästanvändare
Bodde på okt. 2024
Annat
2.0/5
Publicerades 20 nov. 2024
The front desk people are kind of "rude." We were in a group and turned in the key one by one while checking out. A staff yelled us, "You should do it together!" When we were in the restaurant, a waiter pushed me aside to go through. He could simple say, "Excuse me" and I would know someone is behind me and wouldn't block his way.
Översätt
44490812
Bodde på sep. 2024
Ensamresenärer
3.0/5
Publicerades 17 okt. 2024
Cant believe people smoke indoor near the breakfast area, I’m very sensitive to it and although it’s the room next door, I could still smell it Breakfast was ok but the things are very salty Location is perfectly situated downtown, there’s also a supermarket nearby Room is decent size ok for a night Toiletries were just standard Drainage in shower was bad although the water pressure is good There was some sort of concert even at midnight went to the reception and asked if I could move rooms. She gave me the same corridor side which faces even closer to wherever that was, she initially said she and her colleagues could not hear the music, like you could just literally step outside and hear it. Anyway I needed fresh cool air in the room but with the loud music I can’t sleep so I asked if she could help do something about the air conditioning. She said she will switch the air con for me but after 15 minutes there’s nothing. I called again and it was after a 3 minutes explanation she finally sent her colleague up to check and obviously it was faulty. He finally fixed it in 5 mins. So here comes the next part where I went to bed happily although I could still hear the music (like no one in the neighbour complained to the police??) I woke up in the middle of the night and guess what my room was 28 degrees hot! I told her to switch the system off cuz it’s way too hot, she said she thought I needed heating in the room thus turn the heating in my room. I gave up arguing. Why would I need to open the window if I needed hot air (it was around 13 outside at night) duh!
Översätt
Gästanvändare
Bodde på feb. 2024
Familj
5.0/5
Enastående
Publicerades 12 mars 2024
This is a good hotel with really great service and very well located. Almost every year we spend some time in this area, usually during the winter, but sometimes also during the summer season. Whenever we come, Mona is the best choice to stay.
Översätt
Gästanvändare
Bodde på dec. 2023
Familj
4.0/5
Mycket bra
Publicerades 12 jan. 2024
Really uncomfortable beds. Nice breakfast but overcrowded during this period of time. Poor sleep you can hear everything in the room. Considering other hotels around I will probably change for the next time. I get used to Mona and never checked around since the last time when we couldn't sleep.