VISIONAPARTMENTS Zurich Militärstrasse

I like the cleanliness and the decorations. I would like to friendly remind whose would like to book this hotel to check the email 🤣 I forgot to check email and waste some time on checking in. however, the follow up is OK. no worries at all.😊

There is no air conditioning big downfall ! The glass doors not good expecially when traveling with your sister a little privacy would be nice . The t.v. only had 2 channels . What I liked was the size of bed and the size of the unit ...

Overall, we were content with our stay. The price reflects the overall experience. The apartment smelt moldy, but was generally pretty clean. Like most apartments and hotels in the area, the place was small. One major perk was having a mini fridge- it’s very helpful if you plan to buy groceries while visiting Zurich. Important to note, Zurich felt like a very safe and clean city. The apartment is, however, close to one of the city’s streets that didn’t feel too safe.

Small but comfortable space. Within easy walking distance to and from the train station.

Location very close to zurich hb train station 5 min walk only. Appliances and decor all white

I am extreme dissatisfaction with the level of customer service provided during my stay at VISIONAPARTMENTS Zurich from April 9th to April 14th, 2024. Unfortunately, my experience was marred by several issues that significantly impacted my stay and left me feeling frustrated and disappointed. Firstly, one of the basic guest requirements, the ability to control the window curtains, was not available in my room. This lack of control over basic amenities affected my comfort and privacy during my stay. Furthermore, when I encountered other issues during my stay and sought assistance from your customer service team, I found them to be unprofessional and unhelpful. Instead of resolving the problems promptly and efficiently, I was met with requests for additional payment for basic requests and amenities. This approach was both unreasonable and unacceptable, especially considering the amount already paid for the accommodation. Additionally, the lack of responsiveness and support from your customer service team was evident. Contacting them by email resulted in delayed responses, often taking until the next day, which further exacerbated the situation and left me feeling neglected as a guest. Overall, my experience at VISIONAPARTMENTS Militaerstrasse 24 Zurich was far below expectations, and I would not recommend anyone to book with this establishment through *********** or direct booking channels. The combination of inadequate amenities, unprofessional customer service, and lack of responsiveness has led to a highly unsatisfactory experience.

The apartment is clean, quite big with 2 Bedrooms and bathrooms and suitable for a group of four. Location near to train station only need to walk about 8 minutes if you bring suitcase. The check in time too strict and we cannot request early check in but overall we satisfied with the apartment.

Great location and spacious space. It’s too bad that my room was facing the circus which played music until 10:00 pm. Other than that, a very good stay.

Last minute reservation was cancelled and they gave property 2 km away from original property. Property was ok but we had to walk a lot because. We paid extra to stay closer to train station, which they cancelled and moved us to different property.