I stayed on the 20th floor in a premium Fallsview room with two queen beds. The view was amazing, but since it’s winter, the window was frozen, so I couldn’t really see much in the morning. I think it’s better to check the weather before booking. Still, the night view was great, so I enjoyed it overall.
Good hotel and fairly priced for this small City of North Bay, ON. Price is competitive. I would like to make mention of an outstanding employee named Ami, who, went out of her way to really ensure that all were very happy with a beautiful breakfast. Best breakfast Staff considering she was alone while it was quite busy. Very Professional staff. It was my second visit and I was not disappointed.
I was scheduled for a 3 night stay in Brampton. The first morning I got to hotel to see if check in early and drop off bags. Unbelievably, the room was clean and unoccupied.
The manager says that their early check in fee is $95! Since, I am sure, no one ever pays that, so it is not like it is a revenue stream for hotel chain. All it succeeds in is pissing off customers. What skin is it off their teeth if room is empty and I just wanted to drop off bags?
Continental Breakfast was a disaster with no coffee cups or spoons and stale food.
I think this is a fantastic hotel, one of the standout features is the fact that is built in 2024. Everything is new clean and frankly quite pristine.
Some of the highlights are the amazing colourful lobby. I love the fact that there is lots of board games to play especially on a rainy day when you’re in Muskoka. They have fuse ball tables as well.
I think breakfast is good. We love their pancake machine. Gym is super clean and up-to-date, Pool is clean as well.
The rooms are on the smaller side, but no complaints overall. Bathroom is spacious and shower was great as well.
The front desk staff were great, kind and helpful. There’s even some nice small touches that were well. Thought of such as two curtains in the bedroom to get extra darkness while you sleep.
I do highly recommend this hotel if you’re in Muskoka. Price is great for the value that you’re getting. Hi
Loved the service. The front desk team are super friendly and helpful. Here are the reasons why I'd rate 4/5: room cleanliness (we noticed stains), the lack of hair conditioner (bottle in the shower was empty), 1 tissue left in the tissue box (with no backup boxes), and we only got 2 sets of towels despite there being 3 people staying the night. Once I asked for the towels, they readily gave me them. It was just disappointing that I had to walk to reception to retrieve them.
Hotell i Old Toronto,Toronto88.9 % av besökare väljer det här området
GGästanvändare2026.04.19
The view is fabulous, big tv and comfortable mattress. This place was amazing and close to all the shops and restaurants close to the Well and convention Centre and CNntower it was awesome wel be back for sure
The room is clean.Beddings are comfortable.
Washroom is clean too. All the lights are in mood for a complete resting.The place is not noisy,you can have a relaxing rest before going to a long flight. The additional service of wake-up call is on point.
Ms Rose in the lobby assisted us in check-in with all the information we needed.She is so accommodating.
The free shuttle to airport is an add point too.Our driver is very helpful and always smiling.
We stayed at the hotel for 6 nights, they had issues checking us in as the booking was made through trip.com which went through *******. Somehow they figured it out later.
The room was spacious, clean. They provided room services every day except for one day when they were understaffed.
Shower has only half door so be ready for some splashes. I recommend bringing your own body wash (they provide soap which is hard to wash off) and shampoo.
People who can't sleep with noise in the room, should consider their options. Air conditioning is super loud (like factory machine) , it constantly woke us up at night, there is no option to open a window instead.
Breakfasts are always the same, not a single thing changes: fried/boiled eggs, sausages, pork?cutlets, pancakes, apples, oatmeal, bread. The dining room was always overcrowded, the space should be at least twice as big. Sometimes we came and there was no food, so we had to wait for someone to come and bring food (they don't have a person there on a regular basis).
I can't say our experience was bad, but it was not great either.
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GGästanvändareGreat location, accessable to most of the attraction by walking or subway, the college subway is just 150m away. Gym in hotel was closed but was given free entry to a huge full equiped gym centre nearby.
环环球旅行的小杨I had a fantastic experience staying at Samesun Toronto. The location is incredibly convenient—just a short walk to public transit, Chinatown, and plenty of restaurants. It’s easy to get anywhere in the city.
Rooms & Beds
The dorm rooms are clean and comfortable. Each bed has its own curtain, light, and outlet, which provides great privacy. The mattress was comfortable, and the room temperature was perfect throughout my stay.
Cleanliness & Facilities
The common areas are cleaned daily, and the bathrooms are well-maintained with reliable hot water. The shared kitchen is fully equipped, making it easy to cook your own meals—perfect for long-term travelers or those on a budget.
Atmosphere & Social Life
The hostel has a very friendly and welcoming vibe. Guests come from all around the world, and the social atmosphere makes it easy to meet new friends. The common lounge is spacious and a great place to relax, work, or chat with other travelers.
Staff
The staff were extremely friendly and helpful. Check-in was quick, and they gave me great local tips about transportation, sightseeing, and food options around Toronto.
GGästanvändareThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
Kkyes123nice little place pool was warm wish the slide be open more days then fri n sat had a park side view not much there but atleast nice lil balcony
GGästanvändareThe view is fabulous, big tv and comfortable mattress. This place was amazing and close to all the shops and restaurants close to the Well and convention Centre and CNntower it was awesome wel be back for sure
GGästanvändareI stayed on the 20th floor in a premium Fallsview room with two queen beds. The view was amazing, but since it’s winter, the window was frozen, so I couldn’t really see much in the morning. I think it’s better to check the weather before booking. Still, the night view was great, so I enjoyed it overall.
GGästanvändareWhen it's sounds like Radisson Blu, people may think of a 4-star hotel, but my experience with Radisson Blu was not so amused. The miscommunication started since we checked in. On Trip.com, it said we can have a buffet style breakfast with $25 per person, but upon asking them, they said it's a la carte and have to pay at the restaurant. There was no buffet available. They asked me to send an e-mail to confirm is the information about the breakfast is accurate as it mentioned in trip.com sadly no one responded to my e-mail until the hours of breakfast ( 8- 11 am ) and we had not breakfast in the morning.
The room is okay. It is not as exciting as it sounds like Radisson Blu. I had experience staying in Radisson blu in other countries, but the room quality they had there is not even as comparable with Radisson blu toronto downtown. The room in Radisson blu toronto downtown is like the same as some random hotel. The coffee machine was really dirty. When we complained at the front desk, they did not send any replacement. Another thing is that no dental kits were provided as it should provide in all 4 star hotels. Upon requesting at the front desk, they send us dental kits like an hour later.
While checking out the front desk lady, she was a trainee. I showed him the picture of the dirty coffee machine and explained our dissatisfaction. She said she couldn't do any compensation since the room was pre-paid. In return she offered me some bottle of water for our trip 😄. I mean, I don't need a water bottle as compensation. Then she offered me that the parking would be on the house. Now, I am waiting for the return of my $100 security deposit.
Apart from that the location of the hotel is very cool and convenient. Just in the herat of downtown. The CN tower was visible just from the window of our room.
Considering everything it does not meet the standard of a 4-star hotel.
BBarryWooRoom cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
GGästanvändareMy husband and I stayed here from September 9 to 10 last for our 20th wedding anniversary. We had a medical appointment down the road so it was a convenient location. Here are some of our observations where they could do better.
1. l use a cane with my disability, and there was no luggage trolly in the lobby when we arrived. I had to haul two heavy bags on one arm while using my cane with the other hand.
2. I checked to see that there was body wash for our evening and morning showers and the bottle was completely empty. The housekeeping staff hadn't refilled and we had to find someone to put a new bottle into the shower. It's a good thing I checked and didn't get a rude awakening in the morning.
3. The picture in the room looked as though something was thrown at it and went down the glass. There were two streaks and it was very disgusting.
Obviously, the cleaning had not been done properly in the room.
4. Nowhere on the website was there mention of a continental breakfast so we were quite surprised that there wouldn't be your typical eggs, bacon, sausage. Etc. It was very disappointing. We only found out because we got on the elevator, and there was an ad taped to the inside of the elevator. At the time of booking, all it said was free breakfast included.
5. The shower-head sprayed all over the ceiling when it was turned on, so we had to put a face cloth over it to contain the spray
6. The microwave glass tray did not rotate so when you put something in there, it didn't heat it up evenly. It actually burned the item.
7. Bathroom light fixtures were covered with caked on dust. I wrote my name in one of them.
It's Obvious that the housekeeping staff does not pay attention to cleaning - only does minimum.
GGästanvändareI stayed for three days with my daughter for a mom and daughter trip. Appearance is beautiful and desk staff was nice and helpful but I don’t think the room we stayed is appropriate for guests who pay for it. I chose this place for a free parking and close to YYZ.
The room was incredibly small and structurally wrong for people to move inside the room. The washroom door fully didn’t open and the ceiling was very low so I had to be very careful not to bump my head to the ceiling. The room picture they posted on the website looked great and cozy but that isn’t important anymore if we can’t move around. One more, they had a wedding party on the second day and very loud music was on by 1 am and next day there was another party but it wasn’t that loud. You have to check if they have party guests during your staying before you book.
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