I booked 1 queen bed but was provided with two single beds put together. Anyway, the beds and pillows were very comfy. There was no laundry service. Reception staff was helpful to locate and provided me an address to a nearby self-service laundry shop. A good Bluetooth speaker system was available in the room.
I understand the room s in ze it’s small, but cozy.
But I’ve met the worse reception I’ve ever experienced. He didn’t tell us his name and with poor attitude, and being sarcastic to challenge where we are from with it’s unacceptable.
I had a wonderful experience at this hotel. The location is perfect — close to everything and very convenient for exploring the area. The breakfast was delicious with a great variety of options. Highly recommend for anyone looking for comfort, great food, and easy access to attractions!
If you are planning to attend Oktoberfest, this hotel is perfectly located just opposite the grounds. Also, a shopping mall is just as close by for some shopping and restaurants. It’s just quite a distance to walk from Munich Central Station, about 15-20 mins.
Room is clean and amenities are adequate. Best to bring personal items though.
Service staff are helpful and informative.
Hotell i Maxvorstadt,München7.1 % av besökare väljer det här området
TTravelshorts2026.01.24
I stayed at the Sure Hotel by Best Western München Hauptbahnhof for two nights and overall had a very pleasant experience.
I booked the hotel via Trip.com and stayed in a single room, which was clean, compact, and perfectly adequate for a short city stay. Everything was well maintained and tidy, and the room had everything I needed.
One of the biggest advantages of this hotel is its excellent location. It’s directly opposite Munich’s main train station, which made getting around extremely easy. I arrived from the airport on the Lufthansa Express bus, which conveniently stops right outside the hotel—a huge plus after a flight. The hotel is also surrounded by shops, cafés, and restaurants, and it’s less than a 10-minute walk to the Old Town, so sightseeing was effortless.
Check-in was smooth, and the man at reception was very friendly and welcoming, which always makes a good first impression.
Breakfast was included in my rate. While the selection was a bit limited, it was perfectly adequate to start the day and everything was fresh.
I paid £61 per night, which I felt was very good value considering the central location, cleanliness, and convenience of transport connections.
Overall, this hotel is a great option for solo travellers or short stays in Munich, especially if you want to be close to public transport and the city centre. I would happily stay here again.
Overall good service provided by front desk, generally clean and decent breakfast spread.
Booked the single room but haven’t slept on a single bed in a while, so needed time to get used to- that’s on me.
My main complaint is the illogical and not adult-friendly layout of the toilet. FYI- I’m a 1.7m average built Asian man. See the super narrow gap to squeeze through to get to the toilet bowl? One definitely needs to have physical contact with the sink or the shower wall to reach the toilet bowl, making it unhygienic and a terrible experience.
Also, right leg has no space beside the toilet bowl and need to be “rubbing” against the shower wall, making the experience a terrible one in an otherwise pleasant stay.
It is a bit far from Marienplatz (7 stops from nearest S station), convenient supermarket right below the hotel, entrance to the hotel not at ground floor but easy to reach at first floor, good breakfast
Ich war mit meinem Partner für eine Nacht in dem Hotel. Das Personal ist unglaublich freundlich gewesen und hat uns perfekt über alles aufgeklärt. Auch der Check in war super leicht. Wenn wir noch einmal nach Nürnberg wollen kommen wir definitiv wieder in dieses Hotel! 🍀
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GGästanvändareThe staff kept asking me if I booked 1 room or 2 and then tried to charge my card for the 2nd room which I paid for at the end we sorted it out
GGästanvändareWe received excellent service at this hotel during our check in provided by Aaryan. Aaryan helped guide us into the parking garage, was super friendly and got us a room in the main tower where there was an elevator to use (despite our booking in the less expensive annex room). He even offered to provide us suggestions for the sunny weather during our stay in Munich and made sure to say hello and check in on us each time we saw it. It was natural and friendly customer service.
The hotel is a little older and has some interesting decor. The room had a futon couch, a good bed, desk area, coffee/tea station, closet, mini fridge (with some pop and water you could pay for), an iPod dock, a good sized TV, and plenty of counter space to put our things. They provided gummy bears and a couple of cookies in our room too which was nice. The bed was comfy for me and the hotel can provide more bedding or pillows on request. We felt the cleanliness could have been better as our tea cups were a bit dirty.
The bathroom was interesting with two stools but really a place to put them. The shower was not our favourite with no door or shower curtain and the glass was not enough to keep the water in. There is an all in one shampoo/body wash that was ok. The towels were a little thin and could use replacement.
The cost of the hotel was good and we felt it was a decent location. It is a bit far from the main attractions of Munich but it has good public transport access including the nearby central station which is less than 10 minutes away from the hotel. There are a few restaurants and convenience stores by the hotel that are open quite late and there are some Bavarian/Oktoberfest souvenir stores nearby. I felt safe walking around alone at night to get a late night doner.
The breakfast at the hotel is pretty good with a good variety of food including deli meats, cheeses, bread, yogurt, fruit, juice, coffee and tea. There was lots of seating available including some artsy chairs.
There is limited parking at this hotel and it is very tight so we are glad we rented a compact. If you choose to park here you have to go in to see reception so they can open the door and guide you to your spot. It may also be recommended to contact the hotel in advance to reserve a spot. The front desk initially said it was 20 euros for parking but charged us 22. There are other parkades nearby but due to the construction in the area we felt there was convenient having the car parked at the hotel.
GGästanvändareI felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!
\\O_O/Given the comments I read from other travellers, the hotel actually has far exceeded my expectation. First of all, there is a U-bahn station right next to the hotel, which takes you only 2 minutes to the central station. The room is spacious, clean and air-conditioned, which is rather rare among other hotels in Germany. It also comes with a large window, which makes the entire room bright and cosy. The front-desk service is 24 hours. The staff are all friendly and helpful.
GGästanvändareThe location is close to the center. The room I stayed in was quite small but it was enough for me. I stayed for 1 day. It might be a problem for those who stay longer.
GGästanvändareThe front desk staff were very friendly, and it was convenient to leave the room key at the reception when going out.
The room was generally comfortable, though some noise from nearby trains and trams could occasionally be heard.
The location is very convenient, with an airport bus stop right outside the hotel.
FFengzhongdeailuoyisiHotellet ligger bredvid stationen.Rummet är litet men det ser ut som ett historiskt erfaret hotell.Receptionen och städtjänsten är mycket tillgänglig.Det finns en kassaskåp i rummet, ett ensamrum har fönster, i allmänhet är billigt.Det tar ungefär 15 minuter att gå till centralstationen. Det finns bussstationer och DM-supermarknader i närheten.
TTravelshortsI stayed at the Sure Hotel by Best Western München Hauptbahnhof for two nights and overall had a very pleasant experience.
I booked the hotel via Trip.com and stayed in a single room, which was clean, compact, and perfectly adequate for a short city stay. Everything was well maintained and tidy, and the room had everything I needed.
One of the biggest advantages of this hotel is its excellent location. It’s directly opposite Munich’s main train station, which made getting around extremely easy. I arrived from the airport on the Lufthansa Express bus, which conveniently stops right outside the hotel—a huge plus after a flight. The hotel is also surrounded by shops, cafés, and restaurants, and it’s less than a 10-minute walk to the Old Town, so sightseeing was effortless.
Check-in was smooth, and the man at reception was very friendly and welcoming, which always makes a good first impression.
Breakfast was included in my rate. While the selection was a bit limited, it was perfectly adequate to start the day and everything was fresh.
I paid £61 per night, which I felt was very good value considering the central location, cleanliness, and convenience of transport connections.
Overall, this hotel is a great option for solo travellers or short stays in Munich, especially if you want to be close to public transport and the city centre. I would happily stay here again.
GGästanvändareShortly after making the booking I contacted the hotel to confirm (I provided my name and the booking number). They told me my booking did not exist and I should check with Trip. This caused a lot of unnecessary stress and worry, unfortunately, since we paid upfront. The issue was resolved by Trip very quickly. Late check-in after 10pm was no problem due to their convenient key-safe system (I requested this per Email). Parking in the area was easy enough to find (I believe they also have paid parking available). The carpeting in the room looked rather discoloured and unappealing (no carpet would be better), and the room had a strange, rather unpleasant smell. Kitchenette and fridge were nice extras. A kettle and coffee/tea in the room would be even better. Also, a communal water fountain for drinking would be nice (€2,50 for a small bottle seems a bit steep). The machine with instant coffee is a bonus (€2 perhaps also a bit steep), but there was no milk available on the first morning (only on day 2). The U6 is available from Klinik Großharding which is a short drive away (P+R available for €1.50/day). Overall a good, reasonably priced (except during Oktoberfest for example, when everything is way overpriced) place to stay, with the added convenience of a kitchenette and terrace or balcony. Bathroom was also reasonably sized. Staff were friendly.
GGästanvändareLocation is near to train station, accessible to airport via the S1 or S8. There’s a tram stop right outside the hotel, and a supermarket across the street.
Staff service from an Asian lady at reception was transactional during our first check in. When we returned 2 days later, the african staff was warm and hospitable. Both days we got early check in.
Breakfast spread was decent, but better than other hotels we stayed in Germany.
Room size was good, just that the water pressure was a little low.
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