The reception was very helpful. They kept our luggage for two days after we checked out. There’s a nice pizza restaurant across the hotel and we loved the pasta & pizzas. The room was clean and had a small balcony where we watched the stars. The plugs were old ones with three holes so make sure you have the right adapter.
Bell'hotel in cui soggiornare per la notte! Grazie allo staff della reception e soprattutto alla ragazza Rona, che mi ha aiutato moltissimo con il check-in! La colazione è buona, sufficiente per iniziare la giornata
Hotell i Mestre,Venedig1.3 % av besökare väljer det här området
GGästanvändare2026.02.16
The room was big and spacious; there was a double bed and a set of twin beds. There were two small balconies from which you could see the national library. The toilet was ok, the shower would flood and there was a wooden beam kinda hanging loose. Unfortunately, the room is not soundproof and you can hear the noise from the upstairs and neighbouring rooms (especially the toilet noises).
We stayed just one night on our way home. The location is great because it's 3 minutes walk for the beach .They have also free park place (limited).The breakfast was included in price, not a rich one but it was ok.
The room is small but clean,I had also a terrace with a table and 2 chairs, and laundry dryer. Comfortable beds,everything functional besides one lamp .It was no luxury but for three stars it was ok.
When you stay at OTB ITALIA - Airport Rooms in Treviso, you'll be near the airport, within a 5-minute drive of Il Montello and Villa Memo Giordani Valeri. This guesthouse is 2 mi (3.3 km) from Salici Golf Club and 2.6 mi (4.2 km) from Cathedral of Treviso.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Stay in one of 3 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, and housekeeping is provided daily.
The hotel was clean and the service was amazing, all the staff were super friendly and helpful which definitely contributed to an amazing user experience. The location though is not the most convenient as it is not close to any major cities but since most get here by car this is not a big issue. Next to the hotel there is also a decently sized mall where you will find a Laundry store, a supermarket and a grocery store within walking distance.
Nice, spacious rooms, delicious breakfast, bus stop just outside the hotel.
Very helpful hosts: we had a problem getting there due to a landslide, they picked us up.
Highly recommend!
Das Zimmer war sehr schön, sauber und neu renoviert! Die Dusche hat viel Druck! Wunderbar! Aber leider hat das Internet nicht funktioniert.
Der Check-in wird online durchgeführt!
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KKateXieIn order to better express my feelings, I translated it from Chinese to English and then into Italian. I hope you can understand it. This hotel is very comfortable, even if I am traveling alone. The owner of the hotel is a very enthusiastic person! ! Why? First of all, I admire him very much. He is on duty at night and works hard! Secondly, this hotel has a lounge, and you can enjoy the music and beautiful scenery at night! ! Because my friend said to take me out to other places, I came back to the hotel very late that night. I was greeted by the enthusiasm and patience of the hotel owner! ! Because I was very happy that night and a little tipsy. I told the boss that I wanted to jump into the swimming pool naked, and the boss did not refuse, and also prepared a bath towel for me and asked me to pay attention to my body! He is really a very warm-hearted person!! Breakfast is also very sufficient! ! Before I checked out, the boss even gave me a bath towel with their hotel logo for me to keep as a souvenir. Thank you very much! ! I will stay in this hotel again next time! ! !(In addition, the flowers in the picture were not picked by me, I picked them up on the floor of the hotel.)
Per esprimere meglio i miei sentimenti, l'ho tradotto dal cinese all'inglese e poi in italiano. Spero che tu possa capirlo. Questo hotel è molto confortevole, anche se viaggio da sola. Il proprietario dell'hotel è una persona molto entusiasta! ! Perché? Prima di tutto, lo ammiro molto. È in servizio di notte e lavora sodo! In secondo luogo, questo hotel ha una lounge e puoi goderti la musica e il bellissimo paesaggio di notte! ! Poiché il mio amico ha detto di portarmi fuori in altri posti, sono tornata in hotel molto tardi quella sera. Sono stata accolta dall'entusiasmo e dalla pazienza del proprietario dell'hotel! ! Perché ero molto felice quella sera e un po' alticcia. Ho detto al capo che volevo tuffarmi in piscina nuda, e il capo non ha rifiutato, e ha anche preparato un asciugamano da bagno per me e mi ha chiesto di prestare attenzione al mio corpo! È davvero una persona molto cordiale!! Anche la colazione è molto sufficiente! ! Prima di fare il check-out, il capo mi ha persino dato un asciugamano da bagno con il logo del loro hotel da tenere come souvenir. Grazie mille! ! La prossima volta soggiornerò di nuovo in questo hotel!!!! (Inoltre, i fiori nella foto non li ho raccolti io, ma dal pavimento dell'hotel.)
AAnonym användareHotellet ligger i en liten stad. Hotellet har en busstjänst, men det kostar 2,5 euro, så vi promenerade till staden i cirka 20 minuter. Läget är relativt avlägset, så det är bäst att inte komma för sent gick av cirka 22:00. För tåg går det bara några få bussar till staden, men det är omöjligt att köpa biljetter just nu, så det är 0 yuan att gå. Sedan tar det 20+ minuter att gå till hotellet efter att ha stigit av bussen.
GGästanvändareThe hotel reception blamed Trip.com, saying they should not and cannot charge the city tax, and then asked me to pay again.
Overall, I had a good experience at the hotel, but the reception staff need better training. When I checked out, the receptionist asked me to pay the city tax. I told her that my booking clearly included the city tax, but she kept insisting that what I had prepaid did not cover it.
At that moment, I couldn’t find the booking receipt in my email, so I couldn’t show her proof right away. Because she kept saying I was wrong, my teenage son started to believe her and argued with me, saying, “If she asks for it, just pay, it’s only €14.” This was upsetting, not because of the money, but because it set the wrong example for my son.
In the end, I paid the €14 again and then took about 10 minutes to search through my email. When I finally found the booking receipt, I went back to show it to her — proving that I was right and the city tax had already been included. At that point, she asked someone else for help (possibly a manager), and instead of apologizing, they blamed Trip.com, saying I should ask the agent for a refund.
I later contacted Trip.com, and they processed the refund without any issues. I’ve used Trip.com many times before, and I’ve never had a problem like this. The real issue here is not the money but the lack of professionalism at the hotel reception.
AAdam23We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations.
You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right!
We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed.
The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible.
A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated.
Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus.
All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!
GGästanvändareWe arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
GGästanvändareLocated conveniently at a water ferry stop so you don’t have to haul your luggage too far. No stairs in the hotel so that’s a bit of a struggle. Our room over looked the water which was very pretty. Breakfast was pretty good. You don’t get a choice they just bring you what they offer. Hotel and room are dated but I think that just gave it some character
❤❤️travellingMy flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it!
Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic.
The hotel is convenient if u r around San Marco square or you always have to go to bathroom.
If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.
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