Hotell med 3-stjärniga i Shimane prefektur, Japan

This was a very nice hotel. The bed was very comfortable and had a large window which was great for letting the light inside. The staff were very friendly and helpful. The area was quiet. There was one tiny issue where I could hear a buzz noise from outside but that was blocked out when the television was on.

Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi ! We are fully satisfied with our stay. Will repeat for our next stay in the area.

The room was nice and very clean and the location was alright given that it is 2' from the station and Matsue is a small town. Though there were enough dishes for breakfast they were more what you'd expect for lunch, the coffee was absolutely horrendous and there was none in the room, get your own. That said it was a good experience all in all, would go again

Booked a room for two with two beds. Room was a bit small for two adults. Microwave, Vending machines and a lounge like space on the second floor. A minute walk away from Izumoshi Station and its bus loop that takes you to Izumo Taisha. Recommend for people visiting the city to go visit the grand shrine.

I went here with my boyfriend during the golden week. There was a lot of people so the parking lot was limited and we were told that if we go out after check in, there’s a possibility of not getting a parking space when we returned. But In such case, they will pay as some money so I think it’s good enough. Overall was an-okay-stay.

スタッフみんな親切で丁寧に対応してもらいました　お部屋　大浴場　食事処綺麗に掃除されています。特に夕食食事はとってもおいしきただきました。　小さいお子様がいなかったのでとっても静かな環境でした

A boutique local hotel under the Excel brand, it is what I can expect. Everything works, good Tokyu group facilities. Felt that the car park fee at ¥1,200 per night is a bit high in this kind of city.

Un établissement récent, à la décoration soignée, dans le style japonais contemporain. Les chambres sont sobres et bien aménagées, avec un décor zen à base de bois, ce qui apporte beaucoup de charme et de repos. Les équipements pour la détente, autour des bains chauds (Onsens) et du sauna, sont très agréables et facilement accessibles. L'emplacement de l'hôtel est bon, a 4 minutes à pied de la gare. Le personnel est sympathique, mais peu attentif au client, et manque clairement de formation, d'encadrement et de professionnalisme. Un effort doit être engagé à ce niveau. Enfin, l'heure imposée pour le check out est ....8h00, ce qui est simplement ahurissant, et cela mérite évidemment d'être rapidement modifié !

Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!

Like the Onsen and the room shower, it clean and useful. Onsen is too good to use the room shower. Shame that I just only stay for 1 night. Everything is good