The place is convenient if you're going to Playa del Carmen for a short time, the location is perfect, close to everything and at the same time far from the noise, the Walmart next to the hotel it was a plus, it is close to the ADO but you need to check first, if you go to ADO turista it will be far away, like 15 minutes walking and if you go to the other ADO terminal if will be just a few minutes.
Hotell i Quintana Roo25 % av besökare väljer det här området
MMelInChina2023.07.10
Hotel is in a good area, close to lots of restaurants, tourist information and markets with street food. The area felt very safe to walk alone at night.
The hotel pool was amazing! Lots of seating and big enough that it never felt crowded.
The room was clean and spacious.
The staff were very friendly and hospitable.
The breakfast was delicious with a decent amount of variety and it changed daily. So you could try different things on the days.
It’s a great location near the ferry. It can be noisy at night but not horrible. The air conditioner initially didn’t work and the bedspread wasn’t clean but when I called the front desk they immediately took action and fixed it.
The hotel is close to the airport but you need to take the shuttle bus at Terminal 3, Bay 26. You need to message the hotel that you've arrived otherwise it could be a long wait. The hotel has a nice outdoor pool for relaxation. The room I had was of good size. The bathroom was clean with good hot water for the shower, albeit not of strong pressure. Very comfortable bed and pillows, which is essential. Nice dining option at the restaurant with friendly and helpful staff at the front desk. I recommend this hotel if you wish to be in the vicinity of the airport.
Hotell i Quintana Roo25 % av besökare väljer det här området
LLuke53432025.10.07
Good place to stay, amenities were good buy reception was a little unfriendly( not rude but it doesn’t matter it’s a good place). Other than that the complex is beautiful and really great place.
Hotel incrível, nenhuma reclamação a fazer. Único ponto a se considerar, o que não é culpa do hotel, são os altos valores cobrados por taxistas na época de final de ano para ir do hotel até a praia, cerca de 300/400 pesos mexicanos, 17-22 dollares.
When you stay at this apartment in Tulum, you'll be by the sea, within a 10-minute drive of Xel-Há Park and Akumal Beach. This apartment is 11.5 mi (18.6 km) from Tulum Mayan Ruins and 15.7 mi (25.2 km) from Playa Paraiso.
Make use of convenient amenities, which include complimentary wireless internet access and a communal living room.
Featured amenities include luggage storage and refrigerator in a common area. Free self parking is available onsite.
Make yourself comfortable in your apartment. Complimentary wireless internet access is available to keep you connected. The bathroom has a shower.Conveniences include a safe and a ceiling fan.
Bungalow direttamente sulla spiaggia, arredato con gusto, molto accogliente e pulito.
Ci ha ricevuti Massimo ed è stato davvero gentile, amichevole e professionale, con consigli, suggerimenti e un cocktail di benvenuto.
Colazione ottima e anche i piatti che abbiamo assaggiato per pranzo squisiti! Ceviche super!
Massaggio con Perla consigliatissimo!
Uniche due cose che si possono mogliorare: la location del massaggio e l'acqua della doccia non sempre calda.
Mycket bra
106 recensioner
8,8/10
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8.2/10
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VVerified MemberThe strength of this hotel is the great built-in spa within the hotel property!
Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room.
Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone.
Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI.
Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into.
Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel.
We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately.
If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it.
I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars.
I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
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