Hotell med 5-stjärniga i Bogota, Colombia

Some of the ladies at the front desk were very nice and very respectful, but there were some gentlemen who was quite rude, and there was a young bartender who kept harassing us for more tips even though it was on the bill. When we checked in we parked across the street the car was outside for 5 minutes the security watched the tow truck take the car and then they came in when the car was already loaded it almost seemed like they were in cahoots with each other, but I can't confirm that, but it seemed a little odd that they watched I'll call get towed cost us over a million and a half pesos to get out car back

是拉美令人印象深刻的好酒店，尤其在哥倫比亞更是出乎預料。位置好，安靜，方便。房間非常寬敞，設施很新。每天下午五點半的13樓歡樂時光的下午茶也非常豐盛和高質量。游泳池寬敞明亮，健身房設備俱全。別説是在哥倫比亞，就是在美國也是一家極為出色的酒店。滿分五分我給六分。以後衹住這裏了。

酒店離九公園近，周邊比較熱鬧，房間很大、但是陽台和旁邊房間是通的，在我們沒有開 陽台門的情況，服務員竟然在我們外出時開了門，一直説波哥大治安一般，所以還是有點怕的！其他都還行，就是旁邊在修地鐵，有點吵

Stayed here for a few nights as a stopover in Bogota- simple check-in and decent facilities. No frills would describe the experience I would say, that said it was a good value for the money we paid. Would stay here again!

Got stranded at Bogata due to airline issues. Trip.com was very helpful to ensure i got a room in a timely fashion. The hotel is near the airport in a safe neighbourhood. Room was spacious but bathtub could be cleaner. Breakfast was pretty decent. They have free shuttle buses to/from the airport

Great F&B at the restaurant beside the lobby. Coffee shop has beans can buy for souveniers. Check in and out was a breeze with their great courteous staffs. Gym room was great with fruits and water and just enough machines. Pool looked nice too. The only downside is the room faced the main road with noisy motorbikes sound penetrated through the windows.

Would recommend! Safe area and great services. I made 2 bookings separately and they arranged to have to stay in the same room (free upgrade) with late checkout as well!

Nos gustó mucho el hotel, la ubicación es muy buena, muy cerca del centro comercial Andino. Habitaciones amplias, limpias y bien equipadas, y personal muy atento.

I am bias with this place. I did an intership in this hotel 28 years ago and I absolutely love Hotel Hacienda Santa Barbara. It is still quite elegant and the area where is located is one of the best in the city. The service, the room, the bathroom, they are all great. I really love the breakfast buffet for the top quality of the food and the variety of native Colombian fruits. The staff (Edwin in the front desk, Don Pedro and Ana in the restaurant..) are extremely helpful and efficient. I will alway try to book this place whenever in Bogotá. Thank you

Muy mal servicio, cuando llega al hotel hay consumo extra obligatorio. Aunque era tarde en la noche cuando llegué y no podía usarlo en absoluto, todavía cobraban tarifas obligatorias.