Hotell med 5-stjärniga i Delhi, Indien

The breakfast buffet was horrible absolutely terrible! There wasn’t a single piece of chicken, and 98% of the food was Indian dishes. We saw so many foreigners walking around the buffet just staring at the food, not knowing what to eat. What’s shocking is that when we ordered from their restaurant, the food was expensive but truly delicious! So how can the buffet be so bad while the restaurant food is amazing? It really feels like they’re deliberately making the buffet awful so people don’t eat it. On top of that, the rooms were run down and horrible definitely not worth the price. The only good thing was the staff, who were kind and polite. But overall, this place was a big disappointment. Never coming back again!

Roseate House, Aerocity offers a wonderful stay experience. The property is beautifully designed, well-maintained, and gives a premium feel. The rooms are clean, comfortable, and thoughtfully arranged. The ambiance is calm and luxurious, and the overall atmosphere makes the stay very pleasant. The location is excellent, especially for airport convenience. A great place to stay for comfort and relaxation.

It has been a very pleasant stay. Room is very clean and quiet; bed very comfortable with different types of pillows: softer ones, harder ones - a very good combination. Bath room is clean; and shower is very powerful. Very good breakfast buffet! Team was very friendly and helpful from the security guard at the front, to front desk team and the restaurant team. All very warm, friendly and helpful! Prince at the front desk, and Biru at the breakfast buffet have been very welcoming, and helpful! Much appreciated. Overall it is the friendliness and warm welcome that has left with me a very memorable impression. Will visit again. Thanks very much!

More than likely the best luxury hotel in New Delhi, the food is as good advertised, the staff are doing all they coukd within the small room Taj hierarchy allows them. As I finally got the minibar deposit back, I have to give it the deserved 5/5 algorithmic vote for the 2nd night. The overpriced Minibar Scam I don't drink Sugar which is even more irritating. That said I know the price of an unhealthy soda can...which is literally sold for 10% the rpice 50 meters away with the same barcode. The overpriced common soda aka Minibar scam, is no longer acceptable. Hotels that insist on insulting their guests with over priced Soda Cans will no longer be Luxury hotels...make a note of this, all new Luxury Resorts offer free minibar and depositless instant checkin...self checkout...because they want guests to remember the stay...systematic harassment at checkout is not Luxury at all, hotels that can't change outdated and malignant policies will be left behind, the minibar overpiced sodacan makes guests assume the restaurant and rooms are also 10 times overpriced...the overpriced Soda Can is the diagnostic marker that any guest can easily identify with confidence. If a Hotel can't afford a Free Minibar it is not a Luxury Hotel. All High-End Luxury hotels offer Free Minibar as it costs little to nothing; it projects opulence and true Luxury. Guests don't question the price of their restaurants or accommodation as they no longer have an overpriced Soda Can to serve as their reference point of Value. Once Taj confirms they made it a brand policy to get rid of the Minibar scam, they will benefit greatly from fast checkin and prompt checkout & unnecessary deposits...there will be less adversial intepersonal energy with the guests, nobody wants to feel taken advantage of...getting rid of the outdated pre-internet Minibar scam is how the best Luxury Distinguish themselves from the lower class scam establishments

I stayed here for 6 nights. The hotel is quite outdated and in need of refurbishment. The room was spacious, and they provided complimentary water generously. However, the elevator was very slow, and it took a long time to go up to the room. Unfortunately, the front office team was not helpful at all. I felt they were quite new. They arranged my car going to Taj Mahal 30 minutes late, and the front office staff insisted that I was mistaken. It was very frustrating because I had proof and a message sent to the concierge requesting the car at 5:00 AM. I ended up calling the Night Manager to report the issue. The saving grace was the hotel driver (Ardos—apologies if I spelled his name incorrectly), who provided excellent customer service. He was very good and made sure I was comfortable throughout the journey. He is a wonderful staff member who truly goes above and beyond. He was very helpful and kind. Someone like him should be well taken care of by the management. Kudos to him!

Room Very clean! Bed and pillows are comfortable. I chose one that’s far away from the lift, and on high floor with a city view. It was very quiet, and nice natural light! Shower and toilet were very clean. Strong powerful shower with very hot water available. Amenities Impressive that there’s a cafe that’s opened 24/7 downstairs that serves coffee, pastries and cakes. Gave a very good option in the middle of the night, and early morning should you need to grab something fast for an early morning flight. The coffee was good. Lovely swimming pool, meant to try it out. Location Excellent location only about 7 mins walk from the main shopping complex and restaurants. Very decent restaurants available there and the food court provides wide variety. I tried out a restaurant this time and it was lovely. Service House keeping - was very good. Early evening the team knocked on my door, very pleasant, and asked if I had any needs. Very thoughtful, and they tried best to make me comfortable. I had an enquiry about the smart tv functions. The gentleman came promptly, and was very helpful. Airport pick up Raju was very prompt, polite and friendly. Thank you! Especially appreciated that the pick up arrangement just had a sign of the hotel, vs having your name displayed on a big sign, which isn’t the case with many other hotels. Very thoughtful. (Others: Don’t really need two tables in the room. If it can be replaced with a couch/ sofa would even be better.) Overall: very comfortable stay, friendly staff, and will come again. Thank you!

Hotel rooms and meal Is good enjoy my trip thanks to Ashoka hotel tea

The only reason the stay was good because the room was very clean and housekeeping was done everyday. Otherwise, the toilet flush had problem, the safe box didn't work and the promise to get it replaced never came. Sometimes the lifts have some issues closing which leave the guests leaving the lift and waiting for another. It would have been good to have more breakfast variety being a 5 star hotel. The service recovery duration is pretty slow and need to call them a few times to chase. Above all, it would be great if the staffs at the reception area are more welcoming and have a smile on their face. Each time I approach them they hardly have a smile on their face and they give a very monotonous reply. I had high expectations on this hotel being a 5 star rating but it was quite disappointing.

I booked a two night stay at Pullman Delhi Aerocity and was not quite happy with the room provided. The view was disgusting enough to not open the curtain. There was a message on their television notifying that they were painting the building and some work was ongoing, however there were other vacant rooms with a clean view which was not provided to me from the very start. I had reached at around 3:00 pm in the evening and had to leave for a function the same day so did not really notice the glass until next morning. I went downstairs to advise the staff at reception in the afternoon after returning from another function that morning but the only thing they could offer was change of room which was difficult given my dad is a senior citizen as well as my mom who was very tired to wind up and move another room as were checking out early morning the next day for our flight. No vouchers were provided or compensation offered. The room service was fine as they provided us with tea and milk pouches when asked but bathroom tissue box also was empty when we checked in which was only filled upon asking. Overall I did not enjoy my stay. We were siting most of the evening of the second day in the reception area as the view outside of the room was disgusting and did not want to open the curtains. Also the rooms were not well lit.

Such a wonderful hotel! Everything you could possibly want, and all of top quality. Staff at all levels delightfully. Location - beside a very busy ring road. No problem with sound disturbance, but I wasn’t able to go out for a walk around the area - there’s nowhere to go, other than further afield by taxi of course. Would use this hotel again and again though.