Hotell med 5-stjärniga i Gangwon, Sydkorea

It’s a great hotel that provides a lot of services. You don’t need to go outside but there are no toothbrushes in the room which I thought was going to be part of the package

Also good location and my room was overlooking view of the lake.  The check in took a long time and too many people at the lobby due to the check in machine was out of order.  Also too many people using the elevator and it should be improved somehow.  I don’t think I will come back for this hotel especially during peak season. There are many shops including twosome place and bhc checking and CU convinient store inside were convenient though.

My 3 days and 2 nights stay at the Beach-Cruise Hotel was a wonderful experience defined by an excellent beach view and cleanliness throughout the property. The staff were friendly and the room service was good, making for a very comfortable stay. While the breakfast buffet tasted great, I found it wasn't worth the high price even with the guest discount. Overall, it is a fantastic choice for the scenery and service, but you may want to weigh your options when it comes to the morning meal.

Would like to commend front desk staff Jason for personally attending to our check-in. He had painstakingly showed us to our Block B apartment room helping to also push 1 of our bags. As the room did not provide us with a sunrise view, had requested for a room change for the 2nd night and Jason himself again personally came to help us with the room transfer movement. His good english was a also pleasant surprise.as also his charming attitude and smiling look. The resort should cherish such young & kind-hearted staff. Kudos to him! Also, there was a manager (unfortunately could not remember his name who had a christian name to his name tag and slightly burly sized) @ the indoor pool/spa reception who should be praised for also taking the trouble to allow us entry (though we did not book any slot) on our check out day for us to take some photo pics for remembrance. He actually helped us take our couple shot, took the time to showcase us the nice indoor pool and its magnificent balcony view before accompanying us out and showing us the way to the beach. Thank you kind sir! The fantastic service we received from above 2 gentlemen is really testament to Shillamonogram's astute and comprehensive staff training especially with focus on customer satisfaction. Well done Shillamonogram. Will certainly recommend the resort for a wonderful staycation.

Very clean new hotel Breakfast is super good Room is big and clear

Sooooooo niceeeee!!!! We will definitely come again for a skiing trip. We took a 2 bed-room with kitchen unit facing the skiing hills. The view is awesome. As a guest staying at VivaldPark, we got a 10% discount for the Snowyland Ticket. Unforgettable memories.

The sunrise view was so good Each room has a toilet, so it was perfect for a family trip. I think I'll go again next time.

Waking up to the sight of the sea was both relaxing and refreshing. The cleanliness of the room and the entire hotel was very well-maintained . However, there are some areas that could use improvement. The amenities were quite limited. Toiletries weren’t provided, which was fine, but having them would have made the stay more convenient. Also, access to the pool, sauna, and gym required a separate payment, which was a bit disappointing given that many hotels usually include those facilities. The breakfast was enjoyable, though it came at an additional cost. It was good, but nothing particularly special. Overall, the best part of this hotel is the beautiful view and the friendly, helpful service from the staff. If you're looking for a clean place with a great view and don’t mind paying extra for amenities, this could be a decent choice.

Excellent stay. Better than expected. I was worried that it would be crowded at the lobby/ common areas due to proximity to casino which was not a preference. The lobby of convention hotel is grand, peaceful and modern. I was also worried that it would be inconvenient to reach the ski slopes however the shuttle buses were frequent and you can get to the slopes quickly. The bus stop drop off point is right outside the ticket office for ski passes Hotel service was welcoming and superb from check in/out to housekeeping. As foreigners we received discount coupons for ski rental and pass. View from room was nice and loved the cream and shower gel etc. Room service was quick and portions are huge. Also how it was delivered was really good too with the robot. Overall very good and comfortable stay.

My friends and I came to Intercontinental Alpensia because we got a really good deal and expected to experience snow right at the resort. The snow arrived a bit later than we hoped but honestly, we still had such a good time! The room was lovely, the weather was perfectly chilly (sometimes too cold.. so come prepared!) and we were lucky to catch real snow at Mount Balsangwan by taking the cable car at nearby resort (Mona Yongpyeong) We have to give a huge shout out to the in-room dining service; the Beef Risotto and Frutti di Mare Pasta were soooo good. Truly delicious! The whole area is so pretty and calm, especially with the Christmas vibe when we visited. Everything felt cozy and magical. We definitely plan to return! ❄️💙