CityNote Hotel is NEO’s own brand,Positioned in the urban life circle brand, focusing on curious, savvy and sensitive new generation groups, we convey the upward power of the city with the concept of connection, care and creativity, convey the appearance level and earth style of the hotel, and provide travelers with a community lifestyle experience that is independent of the city and can relax physically and mentally.
CityNote Hotel (Beijing Road Pedestrian Guangzhou) is located on Xihu Road, Yuexiu District, Guangzhou. It is situated in the heart of Beijing Road Pedestrian Street, where local culture blends seamlessly with modern life, making it an ideal choice for tourism, business, and leisure.
Surrounded by numerous tourist attractions, the hotel is adjacent to Beijing Road Pedestrian Street, Guangzhou Dafo Temple, Nanyue King's Palace Museum, Pearl River Night Cruise Terminal, and Sun Yat-sen Memorial Hall. It is also conveniently located for government activities, with close proximity to Guangzhou Provincial Government, Guangzhou Municipal Government, Yuexiu District Government, and Guangdong Civil Affairs Department.
With complete commercial facilities, CityNote Hotel is situated near Guangbai Store, Guangming Square, Taobo Sports City, Wuyuehua Square, and Jiedeng Metropolitan, offering a wide range of shopping options. The hotel is easily accessible, with a 5-minute walk to Gongyuanqian Metro Station (Line 1/Line 2).
Our hotel aims to provide guests with high-quality, comfortable, stylish, and down-to-earth services. The design incorporates trendy, lightweight, aesthetic, and community-oriented cultural elements, allowing guests to experience a lifestyle filled with small beauties. With 69 elegantly decorated and versatile rooms, the hotel also features a buffet restaurant, fitness center, laundry room, and family kitchen facilities. The guest rooms are cozy and comfortable, equipped with smart controls, fresh air systems, high-speed wireless internet, and eco-friendly amenities, ensuring a necessary and delightful stay for travelers.
"The hotel’s location is excellent, and the rooms are clean and cozy. However, they do feel a bit small if you are traveling with two large suitcases. The lift is also quite slow, which can be inconvenient during peak hours.
We checked in at around 2:26 PM on 2 April 2026 and had booked three rooms. During check-in, we were assisted by a staff member named 谭雪梅, who informed us that one of our rooms was located on a different floor. We politely asked if it would be possible to move to the same floor the next day, or alternatively to have rooms closer to the lift instead of corner rooms. We also requested a queen-size bed for one of the rooms.
Unfortunately, the service we received was disappointing. Instead of providing a clear explanation or checking availability, she responded with a poor attitude and told us that we would need to pay for an upgrade to have rooms together or to change the bed type. When we declined, she remarked rudely that we had “too many requests.” Throughout the check-in process, there was no friendliness or basic courtesy. These requests were made upon booking the rooms through trip.com. Therefore it is not a last minute requests.
We also encountered an issue with housekeeping. The toiletries in our room were not replenished, and we only discovered this while showering, which was quite inconvenient.
This was a disappointing experience, as these are fairly standard requests in most hotels. While the hotel itself is good, the unprofessional and unfriendly service from this staff member significantly affected our stay."