Hotell med 4-stjärniga i Hubei, Kina

If you don’t speak the local language, I do not recommend staying at this hotel. It was incredibly difficult getting both on, and off the mountain “scenic area”. Some hotels in Trip reached out to us in advance to help coordinate transportation, this one does not. Your only way to contact the hotel is by calling, which isn’t feasible if you don’t speak the language. The hotel website showed that parking was available, so I thought we would be able to get there by DiDi, as long as I paid the fee to get the car into the park. This was not the case. We did see private vehicles, but I’m not sure what goes into that, but I believe 4 wheel drive is one requirement. So with our luggage, he dropped us off at the base of the mountain. It took a little while to get to the ticket office, you have to walk up several stairs and through a cobblestone market to get there, so we got nice and sweaty and uncomfortable. From there, you take a bus (ours had no underside luggage stowage) about halfway up to another stop. We had to awkwardly hold our luggage in the aisle of a full bus, while going up-hill and doing switch-backs. Everyone gets off about halfway-way up, at a station with several different buses. We asked for help and someone pointed us to the correct one. From the final bus stop up top, it was a short walk to the hotel. We figured going down would be much smoother, but after getting off the first bus, we accidentally got on the wrong one and started going back up. Overall, took us about 2.5 hours from the airport to the hotel, then just over three hours from hotel to the HSR station. Minor descriptions for the room were inaccurate. Ours was listed as on floor 3 or 4, it was actually basement level. The hotel is in the edge of the mountain, so it still had a scenic view. The window in our room was dirty (I expected more for what we were paying). The hand soap in the bathroom was in a re-used bottle and was watered down. Listed amenities said sauna and massage room, there are neither here (nor was there an offer of other local places to go when I asked). The breakfast food was amazing, including a hot, fresh bar with a chef making eggs and noodles. I wasn’t able to partake in the noodles one day because of the language barrier. Hotel staff was more hesitant than other places we’ve stayed in using translation tools and I felt like too much of an inconvenience in using them to ask for noodles. There is bottled water in the rooms, you can ask for more for free (they friended me via WeChat on Check-In and is largely how we communicated). There is free tea and snacks in the afternoon, the hotel was quiet so we were able to take up one of two seats that had an amazing view outside. The staff working the tea time was great and super courteous. You can hike to South Crag Palace and Nanyan Palace by foot, both are absolutely stunning. In summary, if we were to visit the area again, I would stay at a hotel at the bottom of the mountain (not in the scenic area) and use the day exploring/getting lost on the bus. While the view was great, it simply wasn’t worth the high price and the difficulty in getting there for non-locals. If I knew a hotel in the scenic area would reach out to me in advance to assist, then I would go for it. But unfortunately, with the way Trip.com works right now, hotels have to initiate that, guests cannot. I don’t recommend this hotel for non-native speakers.

A good hotel with excellent service! The staff doesn't speak English, but they are very welcoming and friendly. They helped us with all our questions using a translator. There's a laundry room and a gym on the 16th floor. The only disappointing thing was the cleaning. The rooms are new, but quite dirty. The floor is sticky, and there was ash in the toilet as soon as we checked in, and it wasn't cleaned during our entire stay.

The Hotel is located in a Building that consists of 5 hotels, and it takes the top several floors, which makes a really nice view of the city. Room is clean and the bed is really comfortable. Really like the memory foam pillow and have a really good sleep. The staffs are really nice and helpful. Recommended Hotel and will stay there again if I visit Wuahn in the future.

Hotel Review: Somerset Future Centre Wuhan Date of Stay:** March 16-22, 2025 Overview:** Somerset is a charming establishment situated in a bustling commercial and residential district, conveniently located above a mall filled with shops and restaurants. With subway access just at the basement, it’s an ideal destination for both business travelers and vacationers looking to explore the area. Our recent stay in a two-bedroom apartment with a fantastic night city view was enjoyable, with a few minor hiccups that didn’t overshadow the overall experience. Check-In Experience:** The check-in process was smooth and efficient. The staff greeted us with warm smiles and complimentary drinks, setting a welcoming tone for our stay. They provided detailed information about the hotel's amenities and nearby attractions. Room Quality:** Our two-bedroom apartment was spacious and well-appointed, featuring a stunning night view of the city skyline. The modern decor created a cozy atmosphere, and the beds were incredibly comfortable. The kitchen area was well-equipped, with coffee machine, washer and dryer, making it easy during our stay. Amenities:** The hotel offers a variety of amenities, including a fitness center, sauna and jacuzzi. We enjoyed a delicious breakfast at the restaurant, with Wuhan noodles made to order. Location:** Located above a vibrant mall, Somerset Hotel provides easy access to a variety of shops and restaurants right at your doorstep. The subway exit in the basement makes getting around the city incredibly convenient. While the highway is nearby, the hotel maintains a peaceful atmosphere, making it a great place to unwind after a busy day. Service:** Overall, the service was excellent. Staff members were attentive and quick to address any concerns. A special shoutout to COCO who went above and beyond to assist us throughout our stay. She was proactive in ensuring we had everything we needed, making our experience even more enjoyable. Additionally, Manager APRIL deserves high praise for all the wonderful arrangements she made for our visit.  Conclusion:** Somerset Hotel is a lovely place to unwind and enjoy the beauty of the city. With its friendly staff, great amenities, and prime location, we would recommend it to anyone looking for a relaxing, yet convenient getaway. We’ll definitely consider returning in the future!

This hotel has an ideal location on Qindao Road. It's also close to Jianghan Pedestrian Road. The hotel staff was friendly, helpful and attentive. We had a very comfortable stay. The hotel was clean and the rooms luxurious. They gave us free gifts and upgraded our room for free when they saw our family size. It was a very comfortable experience. Will definitely come again. The surrounding environment is great for pictures, so bring something fancy that you might want to take a professional photo in 🤗 (not required, but would be a plus). Oh, the smart room was also a plus. The AI robot could turn on the light and A/C, close the curtains and order extra slippers or anything we needed from the receptionist. Highly recommend this hotel.

Room was great, very clean, well appointed and very new. The location is also great,close to everything, breakfast was also good. Got upgraded due to Hilton Gold Member, however really no other recognitions. Unfortunately, the service was the let down, reception staff showed no interest, no eye contact, no communication, didn’t tell me where is the restaurant opening hours, inclusions of my room and worst didn’t even tell me where is the lift to get to our room.

Hotel are under renovation upgrading, the staff told it will be have construction sound start from 7.30am to 7.30pm, and hotel located at most busy street, after 10pm still noisy outside, but the hotel will provide ear plug, very good service. The room is clean and spacious, highly recommend if accepted the environments here are noisy.

Nice location within 5 to 7 mins walk to Wanda Plaza and Three Gorges Visitor Center. Great hospitality from check in to check out. They make you feel that they really appreciate your choosing to stay at the hotel. Spacious room.

Location is good as next to Jianghan Pedestrian shopping Street. Easily accessible to food alley, cafes and restaurants. Staff at reception , breakfast cafe and housekeeping are courteous and helpful. Breakfast - a good spread of different varieties of food.

The hotel is clean, modern with state of the art technology. The lobby manager Ms Ma was marvelous. She helped us to get the shuttle car to send us the airport the day we left. She then made some follow up call to tell us that they found a cosmetic brush in the room of my colleague. She offered to keep it for us until our next stay. We thanked her for her kindness but told her to dispose of it. We really appreciate her friendliness and professionalism. We will stay there for our next trip.