Great Service and Comfortable Stay
I had a wonderful stay, The receptionists were incredibly friendly and accommodating, making me feel welcome from the moment I arrived. I really appreciated being able to check in early, which made my trip much more convenient.
The room was comfortable and well-maintained, though the view from my window wasn’t the best. Additionally, the location was a bit farther from the city than I had anticipated, but it was still manageable.
Overall, I was very happy with my stay and would definitely recommend this hotel, especially for its excellent customer service!
I had a comfortable stay at this hotel. The check in and check out were smooth, the hotel is located in a great location in the jewish district of Krakow. The room was a bit not to my expectations because I didn’t have the city views as mentioned and it didn’t make sense to pay extra for the balcony. I think at least a chair and a table on a balcony would improve the experience.
Mycket kostnadseffektivt hotell med bekväm parkering och stora rum. Efter att ha bott så länge i Europa är det första gången jag har stött på ett hotell med tofflor till det här priset. Hotellfrukosten är också mycket bra!
Great customer service! Room was a decent size. Breakfast was good. I enjoyed the fact that we can order our eggs how we want vice getting scrambled from the buffet.easy to get Uber and taxi. We walked one night from the town square where the chriatmas market was and it took us about 30 minutes. Short drive to Schindler factory and jewsih walls. About 30 min drive to Salt mine.
Brilliant from the first greeting to the farewell!
Lovely staff who went the extra mile to welcome you and helped in any way they could.
Impeccable English spoken; Brits are rubbish at other languages, in my experience. Nothing to be proud of 😌
The room was amazing. A very new hotel, so everything was still pristine. Probably the smartest place I have ever stayed in.
Quiet - I guess it was well soundproofed; heard nobody else - like we had the floor to ourselves.
Reception and bar/ cafe- style area was welcoming, serving snacks and great coffee.
Did not use the dining facilities, but the area looked very good, on Level -1.
Very good quality toiletries.
Luxurious towels and bedding.
Nespresso coffee machine
Fridge
Water filter/ ‘kettle’.
Really cannot fault anything.
I would try another Tribe hotel and would hope it would be of the same standard.
It's about a 15-minute walk from the station, but there's a bus stop nearby so it's easily accessible. The hotel was very clean. The shower was also fine. I'd like to stay here again if I have the opportunity.
It's a little far from the old town, but good s to visit other places in Krakow, the Oscar Schindler Memorial, the kazimerz Jewish Quarter, the Viswa River, etc. The hotel facilities are great, but the wifi is often cut off. I'm not sure if it's a temporary phenomenon.
I wish I'd read more reviews on other platforms as what I experienced was common and longstanding. It looked good on paper and was affordable. The first room 107 was at the back with a blocked view and air con that didn't work. After 5 hours a/c at 18 but still at 27 in the room I felt like I was suffocating and got moved (3am). Second room 403 great view but curtains cream. Lit up all night. Then light with dawn. And trams outside along with church bells mean you have to be a great sleeper (I had an eye mask and earplugs but to no avail). All rooms have 2 single beds together and 2 single duvets which I personallydont like. It's definitely not 4*. The location was decent but a schlepp to the old town. Good tram connections.
Great rooms, whole hotel very clean and newly refurbished.
Staff were fantastic, very friendly and helpful.
Beds were comfy, air con great, bathroom excellent. Love the walk in shower!
You can walk north west through the parks, to the main square in ten minutes, or south east to the Jewish quarter.
Only slight issue is that the breakfast was...... OK. Not wonderful. After a few days, we always headed out for breakfast.
There's plenty of electric scooters and bikes for hire at the end of the street, you'll need the app for these.
Mycket bra
100 recensioner
8,9/10
Pris från
91 920 KRW
per natt
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GGästanvändareHotel is pretty decent for the price.
In terms of positives, the rooms are pretty good. The pool/ sauna are good. I've been to hotels with pools more like paddling pools, but this one you could actually swim lengths in. It was busy around the evening (5-8), but dead in the morning which meant I could have a nice relaxing swim. Reception were nice and helpful. Breakfast was decent enough, though a bit expensive in my opinion. The big downside for a visitor to Krakow is the hotel is in the middle of nowhere. Around 20 minutes in a taxi to the centre. There's a bus stop outside the hotel, but the only buses which stop there don't go to the centre meaning a connection is needed. Nearest small supermarket around a 7/8 minute walk and there's a big shopping mall 15 minutes by foot. I stayed for work so was happy enough. First time visitors to the city would be better off getting something closer/ better connected to the centre.
GGine GuyThank you for such a lovely and comfy stay with the outstanding service from the receptionists to the maids, the chefs, the staff, and the mechanic. All my needs and wants fully served perfectly. See you my second home in Krakow❤️❤️❤️
AAnonym användareThe hotel is clean and comfy, perfectly warm for the freezing temperatures outside. Situated right next to Kraków Grzegórzki train station, it was easy to get to/from the airport and to other places via the train as it connects to the Kraków Główny main station.
Staff were helpful, explained where we can go around Kraków. We were given plenty of clean towels, room cleaning service daily. Hair dryer was also provided, with a drinking water dispenser right outside the lift.
Only thing would be the shower as it sometimes pulses between slightly hotter and colder water. Was pleasantly surprised when it’s got heated flooring in the shower though!
GGästanvändareThe Mercure Krakow Stare Miasto instantly impressed me with its beautiful, modern, playful lobby design — highlighted by a replica of Queen Barbara’s dress (wife of King Zygmunt August), complete with a plaque sharing her story. Service was another highlight: the check-in staff were warm and welcoming (one even greeted me in Thai), and homemade snacks were offered at both check-in and check-out. The location is superb, directly opposite Galeria Krakowska, a massive mall with everything from luxury brands to groceries, restaurants, and a food court. It’s also just a short walk from the Market Square, main shopping streets, and the Czartoryski Museum, home to Leonardo da Vinci’s Lady with an Ermine. Wawel Castle and the Kazimierz district are a bit farther, but still manageable on foot with comfortable shoes. My room was clean and comfortable, though a little plain, and the bathroom on the small side. Breakfast was the one weak spot — the food selection was modest, and at peak times the dining room felt cramped, sometimes leaving only counter seating (I recommend going later once the rush has passed). Still, these are minor quibbles. With its inviting lobby, warm and attentive service, and unbeatable location, this hotel is an easy one to recommend.
GGästanvändare“Bracka 6 “ for me and for my 2 sons was a beautiful please . The old building with a high ceiling, modern furniture and amazing location in the middle of old Krakow were only for one night for us , but with unforgettable emotions. Special many thanks for a receptionist Mrs.Barbara . She helped to decide my problems with a booking and to buy tickets to out next trip . My recommend
SSun_shine___17Just an amazing hotel for veeeery reasonable price. Location is not great, really nothing around, but it’s green and peaceful. On the way from the airport to city center
Big warm rooms, perfect bed, good breakfast, you will really have everything there
Nice gym and great swimming pool with spa
I definitely will stay there again
GGästanvändareBrilliant from the first greeting to the farewell!
Lovely staff who went the extra mile to welcome you and helped in any way they could.
Impeccable English spoken; Brits are rubbish at other languages, in my experience. Nothing to be proud of 😌
The room was amazing. A very new hotel, so everything was still pristine. Probably the smartest place I have ever stayed in.
Quiet - I guess it was well soundproofed; heard nobody else - like we had the floor to ourselves.
Reception and bar/ cafe- style area was welcoming, serving snacks and great coffee.
Did not use the dining facilities, but the area looked very good, on Level -1.
Very good quality toiletries.
Luxurious towels and bedding.
Nespresso coffee machine
Fridge
Water filter/ ‘kettle’.
Really cannot fault anything.
I would try another Tribe hotel and would hope it would be of the same standard.
GGästanvändareGreat rooms, whole hotel very clean and newly refurbished.
Staff were fantastic, very friendly and helpful.
Beds were comfy, air con great, bathroom excellent. Love the walk in shower!
You can walk north west through the parks, to the main square in ten minutes, or south east to the Jewish quarter.
Only slight issue is that the breakfast was...... OK. Not wonderful. After a few days, we always headed out for breakfast.
There's plenty of electric scooters and bikes for hire at the end of the street, you'll need the app for these.
JJtbagogoWe stayed three nights at the Venetian House Aparthotel. The location is superb. You exit the hotel straight onto the main square Rynek Glowney. The hotel staff were incredibly friendly, and couldn’t do enough to help. We stayed in room 18 which was approached by its own little balcony overlooking the restaurant downstairs. We didn’t use any of the facilities of the hotel, because we had day trips booked and we knew that we would have early starts on all the days. The room itself was clean, warm, furnished nicely, with comfortable beds and masses of pillows to choose from. It had a small kitchenette with a sink, hob, microwave and fridge. The bathroom was modern and the shower was hot and very powerful. A real treat at the end of a day after many, many steps around Krakow and surrounding areas. We loved our stay and we will definitely return.
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För 4-stjärniga hotell i Lillpolen är det genomsnittliga priset för veckodagar 332 018 KRW, och det genomsnittliga rumspriset på helger (fredag–lördag) är 381 210 KRW.
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