SpringHill Suites Augusta

Amazing three night stay!!! This hotel made a long three days feel like coming home each night. Honestly, it’s the staff… An amazing team led by what one could only assume is a great manager! The hotel itself was new feeling, very clean and well maintained. Cute holiday decorations “Valentines Day” but not overdone. Just enough to remind me to buy my someone special a Valentine Gift - SAVED (thanks Springhill Suites Staff!) Also I must mention three very kind, courteous and patient employees. Chris, the night front desk attendant was amazing and helped to retrieve my expensive cellphone I had left in my ride over, and took the time to find great food to be deliver and enjoy! Precious, was an absolute delight and truly helped me to understand a feature in the Marriott Bonvoy app which I will now use forever. It was simple for most to understand but I just needed that extra help. She was kind patient and helped me - forever thankful. Finally - the Kitchen Breakfast attendant, Jeanette. A true ball of energy and happiness - not to mention a pride in her presentation and level of care you just don’t see much anymore. The food was fresh, cooked correctly, hot and very sanitary. Coffee was fresh and very nice for a hotel. She does this daily and is a grandmother of two sets of twins plus a bunch more!!!! It was her birthday and she was just a joy to be around. Her happiness was infectious and truly made my day happier too. It wasn’t just me, several other guests where commenting on her service. Thank you to all the team - you made this trip wonderful and if I could give you 10 stars you’d earn it! I will be back.

Was in town for a quick visit & was very pleased with everything. From the friendly & helpful front desk staff, to the nice clean & cozy rooms, to the simple & satisfying breakfast. An overall good experience all around. Will definitely stay here again when I’m back in town.