Como Shambhala Estate recensioner

Svar från boendet: Dear Heaky,Thank you so much for sharing your wonderful feedback. We are truly delighted to know that your first experience staying in a forest resort was a memorable one, and that you felt the unique charm of our natural surroundings.It is also heartening to hear that our team’s warmth, the blend of classic and modern comforts, and our healthy, flavorful cuisine added to the enjoyment of your stay.We deeply appreciate your kind words and look forward to welcoming you back whenever your travels bring you to Bali again.Warm regards,Dudik WidiarsanaFront Office ManagerCOMO Shambhala Estate

Svar från boendet: Dear Valued Guests,Thank you for your thoughtful and detailed review! We’re delighted you enjoyed the natural beauty, luxurious environment, and the exceptional service from our team, especially Zara. Your kind words about our care and attention mean the world to us.We appreciate your feedback regarding hygiene details and the shower head. Rest assured, we will review these areas to enhance our guest experience. It’s wonderful to hear you relished the fresh and healthy breakfast, spa, and our unique daily activities.We can’t wait to welcome you back for another rejuvenating stay in our serene retreat!Kindest regards, Dudik WidiarsanaFront Office Manager

Svar från boendet: Dear Valued Guest,Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the beautiful surroundings and our Personal Assistant service. Your kind words are a great encouragement to our team.We are sorry to hear about the discomfort caused by the bugs. Being located in the midst of nature, we strive to balance preserving the natural environment with providing a comfortable experience for our guests. We will review our pest control measures and explore ways to further minimize such inconveniences.Your feedback is invaluable, and we sincerely appreciate your understanding. Should you decide to return, we’d be happy to make special arrangements to ensure your stay is even more enjoyable. Please feel free to contact us directly for any assistance.Kindest regards,Dudik WidiarsanaFront Office Manager

Svar från boendet: Thank you so much for your lovely feedback. We are thrilled to hear that you enjoyed the room upgrade and had such a memorable honeymoon with us. It is wonderful that you appreciated the housekeeping service and the variety of minibar drinks, we love adding those little touches.Seeing the monkeys and enjoying our restaurant sounds like a perfect blend of nature and indulgence. It means the world to us to be your favorite hotel in Bali. We hope to welcome you back for more unforgettable experiences in the future.Kindest regards,Dudik WidiarsanaFront Office Manager

Svar från boendet: Dear YFNN,Thank you very much for taking the time to share your feedback with us. We sincerely appreciate hearing from our guests, as it allows us to continuously improve and better understand the wide range of expectations and preferences among those who stay with us.We are truly sorry to learn that your experience at COMO Shambhala Estate did not meet your personal expectations. Our Estate is intentionally designed to be a wellness sanctuary, deeply immersed in the natural surroundings of Ubud, offering a peaceful environment where guests can reconnect with nature and themselves. While many of our guests come specifically to embrace this setting, we completely understand that such an experience may not be suitable for everyone, and we regret that it did not align with your preferences.We are, however, pleased to know that you found the breakfast to your liking. Our culinary team puts great care into creating nourishing and flavorful meals, and it is always heartening to know when this is appreciated.We genuinely hope that, despite the challenges you faced, there were still moments of comfort during your stay. Should you return to Ubud in the future and seek an experience that is closer to the urban center or more aligned with modern comforts, we would be more than happy to assist with recommendations that may better suit your travel style.Thank you once again for your valuable feedback. We wish you all the best in your future travels.Warm regards,Dudik WidiarsanaFront Office ManagerCOMO Shambhala Estate

Svar från boendet: 親愛的 Yeah Yeye，聽到您在我們酒店逗留期間分享的美妙經歷，我們感到非常高興。得知您欣賞我們精心設計的元素，我們感到非常榮幸。我們在每個房間都考慮了小細節，以提升客人的入住體驗，使每個房間都擁有獨特的特色。您對我們美食的讚美讓我們備感欣慰，我們很高興我們的烹飪能夠迎合您的口味。您對我們團隊的服務感到滿意，我們的團隊將倍感欣慰。您認為我們的服務温暖、友好且高效，這讓我們感到由衷的高興。我們迫不及待地期待着未來能夠再次歡迎您回到我們的家，讓您再次沉浸在我們治癒性的天然泳池中。最誠摯的問候，Dudik Widiarsana前廳經理

Svar från boendet: Dear Valued Guest,Thank you for your kind feedback. We are delighted to hear that you enjoyed the location and view of your room, and that our culinary offerings exceeded your expectations.It was a pleasure having you with us, and we look forward to welcoming you back for another memorable stay.Warm regards,Dudik WidiarsanaFront Office ManagerCOMO Shambhala Estate

Svar från boendet: 感謝您分享您的經歷！很高興聽到您喜歡美麗的自然環境和迷人的自然聲音。這聽起來真是一個獨特而寧靜的地方。感謝您對設施的反饋；這對我們瞭解需要改進的地方非常有價值。對於老化的浴缸和馬桶給您帶來的任何不便，我們深感抱歉。至於頑皮的猴子，看來是一次意外但難忘的與自然親近的經歷！我們將認真考慮您的意見，努力提升客人的整體體驗。期待在未來能再次歡迎您的光臨！Kindest regards,Dudik Widiarsana, Front Office Manager

Svar från boendet: 我們非常高興地閲讀到了您美好的評價！您對我們這個隱祕天堂的讚美之詞讓我們感到非常温暖。我們很高興您覺得這裏的環境是一個完美的避難所。我們團隊以提供細心周到的服務為榮，知道我們能夠達到甚至超越您的期望，真的讓我們感到很滿足。同時，我們也很高興聽到您認為我們的清潔標準非常完美。我們無法感謝您足夠的時間與我們分享您的經歷。我們已經迫不及待地期待着在不久的將來再次歡迎您來到我們這個小天堂一般的地方。Kindest regards,Judd TecsonExecutive Assistant Manager

Svar från boendet: "感謝您的反饋！很高興聽到您覺得我們的COMO Shambhala Estate物有所值。我們致力於提供高質量的體驗，得知我們達到了您的期望真是令人欣慰。感謝您的支持，希望在未來能再次歡迎您的光臨！" Kindest regards, Dudik Widiarsana, Front Office Manager

Svar från boendet: Dear felix, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for taking the time to write a review of your recent stay with us and for the positive comments you made about our room, breakfast, team member, service, and location. We cannot be happier to hear that you had an amazing experience. We are very fortunate to be located in an environment that is still so pristine - amongst the jungle of the Begawan Village and right by the Ayung River. I am glad you had the chance to enjoy our spring pool at Kedara. It is so rejuvenating to spend the day swimming and lounging in the Bale there. Along with The Estate family, we hope that we will have a chance to welcome you back home soon. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager COMO Shambhala Estate & COMO Uma Ubud

Svar från boendet: Dear SAMARAT THEPTONG, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you for writing a heartfelt review of your stay at The Estate. We cannot be happier to hear that you loved your overall experience, from the scenic drive in to the thoughtful turndown gift. We truly appreciate that you have put the credits to where it belongs. The team - they are indeed the heart of the Estate, we are fortunate to hear such wonderful comments from our guests about how well they were looked after and I am glad to see you felt the same. We look forward to another chance to welcoming you back home again and to experience our wellness offer. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager COMO Shambhala Estate & COMO Uma Ubud

Svar från boendet: Dear Seeeway, Warmest greetings from COMO Shambhala Estate – a true Retreat for Change. Thank you very much for taking the time to share your valuable observations with us related to your service experience, specifically the team. Our team members take their roles very seriously and strive to provide that quality customer service. We are happy to hear that we met your expectations. We really appreciate your comment on COMO Shambhala Suite, please rest assured that we will review this issue with our maintenance team to ensure improvements are made. On another note, we are delighted to share that we have started the improvement works gradually since April 2024. Along with the COMO Shambhala Estate family, we hope that we will have a chance to welcoming you back in the future to create more beautiful memories. Till then, our best wishes for you. Warmest regards, Suteja Gede Cluster General Manager