718 Moo 4 เขาพัง Ban Ta Khun District, Khao Phang, Surat Thani Province, 84230, ThailandVisa hotellinformation
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1 natt
Gästrecensioner
4.5/5
Utmärkt
43 recension
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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.3
Service4.5
Renlighet4.5
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Alla recensioner(43)
Positiva recensioner(41)
Recensioner med foton/video(17)
Utmärkt vistelse!(17)
Fin utsikt(15)
Rent och städat(12)
Utmärkta rum(12)
Utmärkt pool(7)
Utmärkt service(7)
Utsökt frukost(5)
Utmärkt läge(5)
Negativa recensioner(2)
Florian Dbe.
Rum Deluxe med tillgång till pool
Bodde på okt. 2024
Par
4 recension
2.7/5
Publicerades 23 nov. 2024
We recently stayed at this hotel and had a mixed experience.
What We Liked
• Great Location: The hotel is ideally situated for visits to the nearby national park, making it a convenient base for exploring the area.
• Spacious and Modern Rooms: The rooms were large, well-designed, and had a modern feel, which made our stay very comfortable.
• Pool Access Rooms: Having direct access to the pool was a wonderful feature, and the views from these rooms were quite beautiful.
What We Didn’t Like
• Pool Condition: Unfortunately, the pool was not well-maintained. Tiles on the floor and walls were coming loose, which was both unsightly and a potential safety hazard.
• Tour Booking Issues: We booked a tour to the national park and lake through the hotel, but the pricing was highly misleading. Although the initial price seemed reasonable, unexpected additional charges were only disclosed at checkout. These hidden fees were listed on a separate document that was pulled out from behind the counter at the last moment. This lack of transparency was deeply disappointing.
• Unhelpful Staff: The staff spoke poor English and refused to address our concerns about the unexpected charges. They insisted on payment without offering an apology or explanation. This experience left us questioning whether the issue was due to incompetence or a deliberate attempt to exploit guests.
Overall
While the hotel has potential thanks to its location and room quality, the poor maintenance and unprofessional handling of the tour booking significantly marred our stay. We cannot recommend this hotel unless they address these issues and improve their customer service.
Översätt
Анастасия24
Superior-rum
Bodde på sep. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 8 okt. 2024
Clean, quite new hotel. Stunning view from the window. In the evening, the program from the music group and the fire show. There's a good restaurant, a great choice of cuisine. Very customer-oriented staff. Especially I want to note administrator with name Party - we had many questions and problems she quickly decided. In such a hotel want to return. It is not clear why it hotel has only 3*.
Översätt
Gästanvändare
Rum Deluxe med tillgång till pool
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 24 dec. 2024
Amazing hotel. Gorgeous view from the room 108.
Översätt
Gästanvändare
Grand Deluxe med tillgång till pool
Bodde på feb. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 7 mars 2024
Had a great stay. The staff were excellent. The breakfast was very good for me especially the Thai choices.
Översätt
Marcel
Rum Deluxe med tillgång till pool
Bodde på jan. 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 7 mars 2024
Nice view and nice Pool, matrace a bit hard, good food in restaurant
Översätt
Mr.Attila
Grand Deluxe med tillgång till pool
Bodde på okt. 2023
Par
41 recension
2.7/5
Publicerades 2 nov. 2023
Nice hotel in the nice location in the nature not far from Khao Sok pier . We didnt like at all that the breakfast starts very late at 8 Am. I have never exerienced it so late at any other hotels before :( thats simple very very late to offer guests breakfast ! In the restaurant they didnt serve the food at once with my partner ! Outside the lagoon room on the corridor was very noisy with aircons, we couldnt sleep well. The hosuekeeping came 2 times without knocking just into our room, afterwards without saying sorry ! Thats outrageous !!!! The price could be a bit cheaper for this quality .
Översätt
Anderson Y
Rum Deluxe med tillgång till pool
Bodde på juni 2023
Familj
9 recension
5.0/5
Enastående
Publicerades 23 juli 2023
Perfect mountain view and very close to Chew Lan lake, I booked it two times
Översätt
Gästanvändare
Två Sovrum Pool Villa
Bodde på dec. 2022
Familj
63 recension
5.0/5
Enastående
Publicerades 1 feb. 2023
very good hotel with nice sunset view, highly recommended the villa 201-202 room with own private swimming pool. The food was nice and enjoyable for room service.
Översätt
Mananya P.
Rum Deluxe med badkar
Bodde på jan. 2022
Familj
16 recension
5.0/5
Enastående
Publicerades 10 feb. 2022
This peaceful resort is surrounded by mountains, providing a breathtaking view. It is quite convenient because it is only 10 minutes away from the Ratchaprapa Dam.
The room and bathroom are both spacious and tastefully decorated. The room was very clean, which impressed us. The staff are courteous and helpful.👍
Översätt
Вячеслав
Grand Deluxe med tillgång till pool
Bodde på juli 2024
Par
1 recension
5.0/5
Enastående
Publicerades 28 aug. 2024
Шикарный отель, очень вкусный завтрак! Большая парковка, невероятные виды.
Персонал очень вежливый. Я в восторге, рекомендую!
Posto stupendo,immerso nella natura…consiglio però l’arrivo con un proprio mezzo di trasporto
Översätt
TRIPS_WITH_TIPS
Rum Deluxe med tillgång till pool
Bodde på juli 2024
Par
14 recension
5.0/5
Enastående
Publicerades 3 sep. 2024
Это самый лучший отель за последнее время, все на высшем уровне, в отеле есть все,ресторан с нормальным ценником,
Берите экскурсию прям в отеле,цена такая же как и везде.
Номер просто бомба пушка.
Очень очень рекомендую 🙏🏻
Översätt
Dani85
Deluxe rum med tillgång till pool och balkong
Bodde på juni 2024
Familj
7 recension
3.7/5
Publicerades 18 juli 2024
Fijn hotel als je op doorreis bent naar Khao Sok. De vloer van de kamer was niet helemaal schoon. De mensen en service is daarentegen wel top. Ook het uitzicht van uit het zwembad was prachtig. In de omgeving zit vrij weinig.