Citrus Sukhumvit 11 by Compass Hospitality recensioner

Svar från boendet: Dear Mr. Cheng, Thank you very much for your contribute constructive comment during your stay with us. We deeply regret the inconvenience you encountered during your recent stay at our hotel. Your feedback is of utmost importance to provided high standards of service.We are fully committed to addressing this issue by implementing measures to enhance the improvement. Additionally, I would like to inform you that our team ensure that all linen was cleaning guaranteed from our professional outsource partner and also they have a certificate for their factory. Regarding the damaged charge for a soiled towel from your make up, please be advised that all such charges are publicly announced and displayed in all rooms. Kindly note that the hotel provides fresh and new amenities for its clients, which are highly anticipated by all guests, including yourself. Therefore, we make every effort to ensure that these amenities are used appropriately and responsibly. Thank you once again for bringing these matters to our attention. We eagerly anticipate the opportunity to welcome you back and provide you with the exceptional service you deserve. With very best regards,Mr. Uthai KongtraiFront Office Manager

Svar från boendet: Dear Khun Edward5,Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience.We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on service, good facilities.For what pertains to our location, we daily provide the shuttle service from the hotel to the sky train (BTS NANA) station where you would walk to in 10 minutes walking distance. Also, or Concierge team is more than happy to arrange taxis or hotel counter tour service for all guests anytime.Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future.With best regards,Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Khun Scherer,Thank you so much for choosing Citrus Sukhumvit 11 Bangkok Hotel and taking your time to leave us such great comments.Your opinions are very valuable in helping us maintain a standard level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that you continue to appreciate the level of services and facilities provided at our hotel and that you had a pleasant stay with us particularly on location, as well as our staff service. My team and I very much look forward to welcome you back for your future stays in a not too long distant.Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Mr. Viney,Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience.We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on good location, staff service, and helpful.Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future.With best regards,Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Valued Guest,Thank you so much for choosing Citrus Sukhumvit 11 Bangkok Hotel and taking your time to leave us such great comments.Your opinions are very valuable in helping us maintain a standard level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that you continue to appreciate the level of services and facilities provided at our hotel and that you had a pleasant stay with us particularly on location, staff services, the cleanliness, as well as our facilities.My team and I very much look forward to welcoming you back for your future stay in a not too long distance.Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Khun Lim Kok Hui,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel !May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and we are delighted we were able to provide you with a comfortable stay.Your kind comments regarding our room service and hotel hospitality is greatly appreciated. We will be sure to pass on your kind praise to the team to inspire them to always give their very best for our valued guests.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Svar från boendet: Dear Khun Thodsapon,Thank you for choosing the hospitality of Citrus Sukhumvit 11 Bangkok Hotel, and for taking the valuable time to share a review about your recent experience.We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly on Staff Service.For what pertains to our location and transportation, we daily provide the shuttle service from the hotel to the sky train (BTS NANA) station where you would walk to in 10 minutes walking distance. Also, or Concierge team is more than happy to arrange taxis or hotel counter tour service for all guests anytime.Again, thank you for sharing your experience and thank you also for your patronage of Citrus Sukhumvit 11 Bangkok Hotel. Our team is looking forward to having you back in a not too distant future.With best regards,Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Khun Jonescolin,Thank you so much for choosing Citrus Sukhumvit 11 Bangkok Hotel and taking your time to leave us such great comments.Your opinions are very valuable in helping us maintain a standard level of service to guests and in ensuring that your expectations are met on each visit. We are most delighted to learn that you continue to appreciate the level of services and facilities provided at our hotel and that you had a pleasant stay with us particularly on location, the cleanliness as well as our restaurant service. My team and I very much look forward to welcome you back for your future stays in a not too long distant.Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Valued Guest,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel !May we begin by thanking you for choosing us as your accommodation during your recent trip to Bangkok and we are delighted we were able to provide you with a comfortable stay.Your kind comments regarding our room service and staff is greatly appreciated. We will be sure to pass on your kind praise to the team to inspire them to always give their very best for our valued guests.Please be informed that our customers able to free access the swimming pool at our sister hotel.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Svar från boendet: Dear Valued Guest,Thank you very much for taking the time to share your experience with Citrus Sukhumvit 11 Hotel!It's a joy reading your review and our entire team greatly cares about ensuring that each guest has a memorable visit and for all the right reasons, I am thrilled to learn that you experienced it just like that. I have shared your compliments with the team here and they are very grateful for your kind words.We look forward to welcoming you back to Citrus Sukhumvit 11 Bangkok again in the near future.With very best regards,Mr. Uthai KongtraiFront Office Manager

Svar från boendet: Dear Khun Chew Bee Nar,Thank you very much for your reviews; we appreciate your taking the time to give feedback on your experience.We are all very surprised by the unsatisfactory experience you had to endure while staying with us.You listed several observations that prompted us to make a full investigation of the various points raised.We take pride in serving our patrons and we are very sad for not delivering to you our usual service standards. We truly thank you for your comments as we take your input very seriously.Unfortunately we did not have the privilege to meet with you upon check out, therefore we are taking this opportunity to express our sincere apologies for the unsatisfactory experience you had with us.Once again we regret profusely for this episode and hope this isolated incident does not deter you from using our hotel in the not too distant future.Mr. Uthai Kongtrai Front Office Manager

Svar från boendet: Dear Khun Wang Beng Tia,Thank you for taking the time to write about your Citrus Sukhumvit 11 Bangkok.We are delighted we were able to provide you with a comfortable stay. We take pride in providing outstanding professional service, so your comments about our team is truly appreciated. We will be shared among our team for a job well done.Thank you once again for your review and we hope we can welcome you back in the very near future as a valued returning guest.Yours sincerely，Mr. Uthai KongtraiFront Office Manager

Svar från boendet: Dear Guest,Thank you very much for taking the time to share your experience at Citrus Sukhumvit 11 Bangkok and for your very kind comments on the hotel and services.It is much appreciated and I am delighted to hear that you had such an excellent stay most importantly by the team members you encountered throughout your time here.Thank you once again for your very kind feedback and recommendation especially on cleanliness of room, staff assistance and location.We look forward to welcoming you back to the hotel again in the not too distant future.Yours sincerely，Mr. Uthai Kongtrai

Svar från boendet: Dear Khun Emmaer,Thank you for visiting Citrus Sukhumvit 11 Bangkok Hotel recently and for leaving a positive rating.We are delighted to know that you have enjoyed your experience with us.We do hope to welcome you back again in the near future.Thank you and best regards,Mr. Uthai Kongtrai Front Office Manager