Sofitel Bangkok Sukhumvit recensioner

Quiet room requested and assigned. Hardly heard any loud noises despite high occupancy during my stay. Service great as always. Staff always ask how you are and check if you need anything. Requests always attended to promptly and with a smile. Cleanliness was a bit of an issue this stay. Noticed floors and window sill were not cleaned as thoroughly as previous stays. Noticeable dust and dirt on some surfaces.

Nice n clean room! Daily buffet breakfast was good! Underpass link to bts station. Terminal21. Will stay again! Staff is super friendly too

Great hotel in great city Very centric and very well connected to everything

Very Nice hôtel I like this hotel

very great service since D1 arrive , excellent service , excellent staff , great room with the best view but the breakfast There are not many food options like in other 5 star hotels. such as great experience staying in sofitel sukhumvit

Great hotel, it’s my second time here and I most definitely come back again. Impeccable service, great location, superb breakfast and spacious rooms everything you need for a great vacation.

Certainly. Here’s a more polished and concise version: ⸻ From the doormen to housekeeping, front-of-house staff, and managers—everyone was friendly, accommodating, courteous, and professional. The hotel is the cleanest I’ve stayed at in Bangkok. Room amenities were excellent, including a pillow menu, a spacious and comfortable bed, and attentive housekeeping who checked in regularly without being prompted. The pool was very good—clean with slightly warm water. It doesn’t get much direct sunlight, so it may be cooler than some might prefer. I didn’t try the food, as I dined out frequently, but I’ve heard it’s excellent. Location-wise, it has direct access to the BTS and is conveniently close to shopping malls, nightlife, and key tourist attractions. Highly recommended.

Comfortable room, well-maintained luxurious common spaces, breakfast is pretty decent.

The property is very beautiful and the location is perfect in the Sukhumvit area. And the wonderful staff service is highly recommended

Travelled as a family (4 adults) and we had a fantastic experience and stay in the Sofitel. Check in was seamless, rooms spotless and amenities were excellent, especially for the price. Would recommend if it’s your first time in Bangkok and you would like a view of the city (Soi 11 is a prime location).

Great service from hotel from start to finish. All staff very friendly and would stay again without hesitation. Great little coffee shop in the foyer serving lovely, food and cakes.

Very good experience. Can request for bubble bath via ipad.

Ideally located, great facilities and choice of restaurants inside the hotel and around, service beyond expectations. Congratulations and thanks to the whole team. Will be back !

Very disappointed with the service standard. I don't recommend anyone to stay in the CLUB suites as service level are not up to standard. My boyfriend and I thought we were going to have a great experience from the moment we stepped into the hotel, as this was my second time staying with them. But to our surprised during our registration, we have to drink our own mineral water from 7-Elven while waiting for the front desk to register us. We were not served with any welcome drinks even though we have booked the CLUB MILLESIME Luxury King Room. I thought it has become the standard practice by the hotel now, that they don't serve welcome drinks. And to our surprised when we were there for our afternoon lounge excess, another checked-in customer was served with welcome drinks and towel. - Lack in the service standard, for a 5 star Hotel. That being said, the breakfast on Level 2 is as good as expected, the service level from the service staff in the restaurant is great. A good 1st day breakfast spread I have to say. But on the 2nd day, we thought to give the Executive Lounge breakfast a try, but due to the lack of service staff, we were not asked nor served with hot beverages, so we left after having our breakfast, going back to our room to drink our mineral water. And I remembered that I was given a 2-piece complimentary laundry for my stay per day, but end of the day I was charged another B$376 for 2-pieces of tee-shirts, which the counter staff told me that mine are not pressed shirts, so they have to charge me! I didn't want to argue, but come to think of it what is the difference between 2 tee-shirts and 2 pressed shirts? Aren't both still laundry and in the limit of 2 pieces per night. I was very disappointed with this type of service rendered, telling you one thing and charging you later because the laundry are tee-shirts.