Cotton House Hotel, Autograph Collection

真的是我人生住過最差酒店第一.五星的價格五星的酒店.店裡員工就像差他幾百萬似的服務非常不好.白天7.8點外面就很吵.隔音超級差！半夜2.3點地板聲音跟外面機器聲音吵不停，沒用空調30度的天，所有枕頭一股異味很臭.白天把這些情況告知前台處理他們一副沒辦法就這樣給你換房間.換了房間還是一樣還死鴨子嘴硬説空調就這樣沒毛病.我們衹是需要解釋枕頭換一下也就擺了態度冷漠的就像我們故意來找事兒.衞生很糟糕..簡直一堆吐槽點！還不如一晚上2千的酒店最起碼人家有空調！謹慎入住選擇！

之前看錯巴塞科隆酒店聖家堂景觀定了四晚 從特內里費準備飛巴塞才發現是看大教堂景觀 趕緊取消了（四星，不是看聖家堂，還貴） 緊急查酒店，看到棉花屋，離各景點都是步行15、20min，還有帶沙發床房型（帶小孩在歐洲出遊選選房不易），入住之後超驚喜！ *此處提醒，選3人在booking上沒有合適房型，攜程卻有30方帶沙發床房型，在外訂房多個網站比較 酒店備品是#ortigia[話題]# ，作為棉花屋，毛巾床品自然都是頂級的，床墊舒服，房間還帶衣帽間+雙台盆，提供免費酒店tour瞭解酒店歷史和設計細節，服務是我在歐洲遇到過最主動，最熱情的。巴塞有這麼多設計感酒店，這是一家下次去，我還會毫不猶豫重複預訂的酒店。至於酒店歷史和設計細節，有空再開一篇 最大的遺憾是遇到一些 小插曲沒來得及好好在離店日選購Ortigia

總體可以的

The trip started out well the first day. Went down hill after that. The service in the restaurant was horrible. Rude staff and mediocre food. The room was a “family room” and was very cramped. It was located next to the restaurant and we heard music until 2 am on Saturday night. Never got a good nights rest. The towels and sheets were incredible. The pillows were worst than an airplane travel pillow! Save your money and go elsewhere. Can’t believe this is still a Marriott property! Three days later and I still have not received a copy of my bill. Nor is it available on the Marriott/Bonvoy app.

This is the worst Marriott hotel I have ever stayed in. It's the first time I've encountered a hotel that goes out of its way to say "no" to guests. The story is simple: I checked into the Cotton House Hotel on May 11th at noon. Since the room needed cleaning, we left our luggage at the front desk, completed the check-in process, and went to explore Barcelona. At check-in, we requested a firmer pillow and a blanket from the front desk clerk, who promised to provide them and assured us they would be delivered to our room along with our luggage. We returned to the front desk around 6 PM, got our room keys, and went to the room, only to find that neither the pillow, the blanket, nor our luggage had been delivered. My wife assumed they had simply forgotten, but this was just the beginning of our worst experience: my wife went downstairs to speak with the front desk. To my surprise, she returned alone, dragging our two large suitcases. Despite multiple staff members, including bellboys, seeing her struggle with the luggage, no one offered to help. She reiterated our request for a pillow and a blanket at the front desk, and they responded they would look into it. By 10 PM, we had received no response. I called the front desk to repeat our request, and they said they would continue looking. Almost an hour later, a rude knock on the door was followed by an arrogant staff member (whom my wife recognized as the bellboy who had ignored her earlier) handing her two sheets. He claimed they were the only items they could find, adding, "OK? OK!" in a haughty manner to end the conversation. I was on the balcony and didn't see this exchange, but I heard the rude tone. When I saw the sheets, I realized this was not just about a lack of firmer pillows or blankets but about discrimination. I rushed to the lobby with 2 sheets and asked the front desk if the hotel manager was available. Another arrogant staff member said the manager was not available and that I could speak to her instead. I asked if there were no blankets in the entire hotel. She said there weren't. I asked what they would provide if a guest felt cold in their room. She said the two sheets I was holding. I asked if she was sure, as a staff member of a Marriott hotel, that this was the help they offered. At this point, another male staff member (could be seen in my photos) appeared and reiterated that the two sheets were considered blankets. The absurdity of this conversation almost made me laugh in anger. I then asked, "If I record this conversation, will you say on camera that the sheets I’m holding are what you consider blankets in English, OK?" They then realized that continuing to lie would leave them no way out. Note: that I don't speak Spanish, and all my conversations with them were in English, they also did. At this moment, a more senior-looking madam emerged from a room behind the front desk and said, "Sorry, I'll get you a blanket." This was the first time I heard an apology. This ma

Our stay at The Cotton House in Barcelona was a testament to the power of exceptional hospitality, with elegant surroundings, warm staff, and outstanding service that left a lasting impression. The in-house restaurant, Batua, delivered a world-class dining experience with flawless service and mouthwatering cuisine. As a valued Lifetime Platinum and Titanium Platinum member, I was delighted with the upgrades for my three rooms. The hotel's thoughtful gestures - champagne, a personalized note, and a decadent birthday cake - made our celebrations unforgettable, honoring my wedding anniversary and mother-in-law's milestone birthday in style. We can't wait to return!

This hotel is stunning. A mid-1800's home converted to Cotton Guild and now a perfect place to stay in Barcelona. The room was spacious, offering comfort and the breakfast was terrific. Staff warm and professional. Location easy walk or short cab ride to all there is to see in a wonderful city.

My bestie and I were taking a cruise that was porting in Barcelona and we decided to show up a few days early and enjoy this spectacular city. I arrived a day early and took a taxi (which are super safe and metered in Barcelona) to the hotel after a longg day of travel. When I arrived to the hotel, I was so brilliantly greeted by the best Bell/Door man Reyes. He instantly put me at ease with his friendly and joyous nature, taking my bags and walking me into the STUNNING lobby of the Cotton House. I remember LOUDLY gasping and instantly feeling like I was in a Banana Republic ad! Feeling transported to a different world, Reyes got me cold water (he offered champagne...but I was saving my liquid calories for the evening!) and queued me up for check-in. At the front desk, Sol was AWESOME as she explained all the benefits of this magnificent property and shared when my room would be ready. Reyes stored my bags and I wandered the area around the hotel to find excellent shopping and restaurants all within walking distance. The location of the Cotton House was perfect! When I got to my room, I was so pleased by the amenities, balcony, mini-bar, and shower! The room is smaller than most Americans are use to, but that is Europe and was just fine for me and my bestie. We were surprised with how comfortable our two single beds were. We had great nights of sleep...and as a tall guy (6'2") I was happy that the beds were long enough that I didn't have to accordion my body to fit. I explored the rest of the hotel and was sooooooo happy. It truly is gorgeous. The top floor has the gym and pool...which were my only slight letdowns. The gym is verrrrrry small...but still has weights, an elliptical, and an interactive bike. I decided to do a cycling class with the bike and it was fun. But with no air circulation, it got uncomfortable after 40 minutes. There was free cartons of water and it was very clean which was nice. The pool area was awesome being on the rooftop with a phone to call for room service and plenty of lounge chairs to relax in. But the pool was not heated and even though I loved the freezing cold plunge after my biking workout, it was not a place I went back to due to the iceberg water! Burrrrr!! The Concierge team was great with recommendations and reservations for dinner (special shoutout to Luca for her help with some places to get great Paella). Our favorite part of this hotel was the restaurant. It is literally stunning and the breakfast experience (buffet) was OFF THE HOOK. My bestie and I had an early morning tour and we arrived at breakfast and literally were kids in a candy store. It was presented like artwork and the food was TOP-NOTCH. How was this a hotel meal??? When you stay here, you MUST experience the breakfast. We enjoyed some yummy drinks in the evening, as well. Overall, this property is absolutely a must stay in a fantastic city. I 100000% will be back and can't wait to stay a week or long

Second stay at Cotton House. Great, elegant hotel in a good location. Got a nice upgrade as a Marriott Titanium Elite. Every staff member was extremely friendly and helpful. Really nice breakfast and the bar was excellent too. Highly recommend Cotton House.