the Imperial Mansion, Beijing - Marriott Executive Apartments

Unfortunately, I had a rather disappointing experience with this hotel. Firstly, when I checked in, the girl was running and re-running my credit card to the point that my bank blocked the card. The bank contacted me to ask what was going on. I finally sorted this out and got to my room. There were used towels on the floor, and the room seemed not to have been cleaned properly. The food was good - better than other hotels I have visited in China. I f nd the staff rather rude and not interested in helping you. On the second day of my stay, I found an insect bite on my arm. I had been walking around and assumed I had been bitten outside. On my second overnight stay, two more bites appeared - all seemed the morning after I had been sleeping in bed. By the time it was time to check out, I had six insect bites, and they looked awful. I covered them up, checked out, and booked a taxi to the airport. I got back to my home safe and sound. My friend and colleague saw the bites on my arm and immediately informed me that they were bed bugs and that I had caught them from the hotel. I washed all my clothes, and my friend and I had some bug spray and sprayed all the contents that had been at the hotel. On reflection, I saw it my duty to inform the hotel of the infestation. I emailed them. Initially, they were polite and apologetic and offered me a free hotel room and breakfast. I was instructed to send images of my bites, which I did. I then received another email that apologised again; however, they only offered me a free breakfast, which I am extremely insulted by. All in all, this is the worst hotel experience I have ever had. I would not advise going to this hotel. I can understand that hotels will get situations, but they did not seem to care about cleaning rooms or the welfare of their guests.

The location is fantastic, the reception staff are great. The only problem I have is the hotel room are bit dated but when it combine with really hot heating system it makes the room bit uncomfortable to stay. I have very bad allergies so I had 3 days of stuffed nose when I stay in the room. Other than that it was all good.

The room is big and comfortable. Toilettes were all provided and big bonus that they have a washing machine cum dryer in the kitchen. Staff was also very helpful and helped us make reservations and recommendations when we asked. Nice gym and swimming pool as well. Prime location at Wangfujing Street and the train station, with a convenience store right downstairs.

Fantastic room sizes, reasonably clean, some corners, get a bit dusty, extremely friendly cleaners and staff. Love the location being so close to the famous Wangfujing mall. It’s an older hotel, however, the rumours sizes and living room sizes makes it ideal for long stories or larger families or someone preferring to have a separate living area . Buffet breakfast isn’t anything fancy, however, there is enough variety there for an ok breakfast.

The hotel is just a few minutes walk from Wangfujing Pedestrian Street. The room is big and plenty of space. Comes with a washer dryer that makes it convenient to do some laundry. It has a kitchen so small meals are easy. I like the large bath tub and the bed was really comfortable. Didn’t have time to spend on the amenities like the pool or the gym but managed to just have a look, it’s well equipped and functional. Maybe my next trip! Overall a very good experience.

Didn’t really like the hotel, the rooms were nice and large but the service was not there. No water on entry, breakfast was not good. Location is okay. Don’t really recommend, wouldn’t stay again