Leonie Zeumer
5 maj 2024
Don't book this unless you want to be stranded and left without accommodation.
The booking is completely misleading as the villa is nothing like it's advertised. We thought we booked a room in the villa as this was the name of the booking and the address and amenities mentioned in the booking on Trip.com. However, it turned out the room was in a completely different location and building and had none of the amenities it said it would in our bookings. After mentioning this to the owner,板筋, he argued and quickly started shouting at us. Before we knew it he cancelled the reservation and left the us without saying another word. We did not get a refund and he kept the money for the reservation. While Trip.com tried to be helpful, they couldn't get our money back, even though the information on their website was absolutely incorrect.
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