Abdulla Omran Tayram St, Al Thanyah 1, Tecom, Dubai, Emirate of Dubai, United Arab EmiratesVisa hotellinformation
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Gästrecensioner
8.2/10
Mycket bra
52 recension
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Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.0
Service8.0
Renlighet8.0
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Alla recensioner(52)
Positiva recensioner(30)
Recensioner med foton/video(4)
Utmärkt läge(4)
Negativa recensioner(2)
Denis Ckh
Rum Deluxe King - Poolutsikt
Bodde på mars 2025
Familj
3 recension
4.0/10
Publicerades 11 apr. 2025
Here is how my experience was with Time Oak Hotel Dubai
We arrived earlier than 15:00 your check in time, hence we went shopping and came back to hotel around 15:30
We were waiting for room maybe 10 more minutes before received out room keys
When we were approaching our room, 617 engeneering and housekeeping were leaving room at the same time
After entering the room, there was a strong smell of paint from bathroom, I went to open balcony to refresh air and check out the view.
Balcony was dusty and I went to wash my feet in bathtub which happened to be freshly painted and that's where smell was coming from.
Moreover there was no warning and my feet was in the paint
After I called guest service, explained the situation and for some reason they send engeneering, for what? Repaint again?!
Then I called again and asked to talk to either duty manager, hotel manager or GM
Reception called back and said housekeeping supervisor will come to our room
I also showed him cigarette ashes which was left under the bed.
He was polite and helped us to change room, which took about one more hour
So around 17:00 we finally got to our room, 2 hours after the stated check in time by hotel!
There were no further apologies. Just clean room same category.
At the same time I would like to point out welcoming staff at the pool bar, they took care of us.
Översätt
Svar från boendet: Dear Mr. Denis,Thank you for sharing your feedback with us through the Guest Satisfaction Survey.I was truly disappointed to learn that your arrival experience did not meet your expectations, and I sincerely apologize for this. Please rest assured that we are taking your feedback seriously and will take corrective action to ensure we continue to deliver the level of service our valued guests deserve.On a brighter note, we’re pleased to hear that our pool bar team delivered excellent service. Creating a welcoming and enjoyable environment for our guests is always a top priority for us.We do hope that you will provide us with another opportunity to welcome you again in the future and restore your confidence in us.Sincerely,Soha MetwallyCluster General Manager
Gästanvändare
Deluxerum i kingsize
Bodde på apr. 2025
Ensamresenärer
5 recension
5.0/10
Publicerades 5 maj 2025
Good Average Hotel. Dustbin In bathroom was not emptied from previous guests. Staff was friendly.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your experience about your recent stay.We appreciate your comments about our friendly staff and are glad to hear that you found our hotel satisfactory. We apologize for the oversight regarding the dustbin in the bathroom not being emptied. Please rest assured that we will address this issue with our housekeeping team to ensure it does not happen again in the future. Your feedback is invaluable in helping us improve our services. We hope to welcome you back soon for a better experience.Sincerely,Soha MetwallyCluster General Manager
Atique ur Rehman
Deluxerum i kingsize
Bodde på juni 2024
Familj
6 recension
8.5/10
Mycket bra
Publicerades 29 sep. 2024
I really like the location of the hotel. Close to metro.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated our hotel's location and its proximity to the metro. We look forward to welcoming you back in the future.Sincerely,Soha MetwallyCluster General Manager
megcords_
Deluxerum i kingsize
Bodde på mars 2025
Ensamresenärer
7 recension
10.0/10
Enastående
Publicerades 8 apr. 2025
Expensive
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your thoughts regarding your recent stay at our hotel. We appreciate your feedback and understand that pricing can be a concern. We strive to provide exceptional service and amenities that justify our rates, and we are continuously working to enhance the value of our offerings.Your insights are invaluable as we aim to improve guest experiences. Thank you once again for your feedback.Sincerely,Soha MetwallyCluster General Manager
Duolaiti
Bodde på sep. 2023
Ensamresenärer
22 recension
10.0/10
Enastående
Publicerades 25 okt. 2023
Very good clean hotel
Översätt
Svar från boendet: Dear Valued Guest,Thank you for providing feedback on your recent experience at TIME Oak Hotel & Suites. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.Sincerely,Soha MetwallyGeneral Manager
Gästanvändare
Deluxerum i kingsize
Bodde på okt. 2023
Affärsresenärer
7 recension
8.0/10
Mycket bra
Publicerades 7 dec. 2023
Decent
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to offer your feedback on your experience. It's wonderful to hear that you had a positive experience.We hope to see you again soon.Sincerely,Soha MetwallyGeneral Manager
Dmitrii
Deluxerum i kingsize
Bodde på mars 2025
Par
7 recension
10.0/10
Enastående
Publicerades 11 maj 2025
Потрясающий отель! Чистые, просторные номера, ежедневная уборка. В номере большой телевизор, много мест для хранения. Очень большие балконы, на котором приятно сидеть, рассматривая окрестности. Очень крутой бассейн, большой, теплый, красивый! Есть небольшая территория, много зелени. Есть игровая зона для детей, настольный теннис. Вокруг много супермаркетов, карфур в 300 метрах. Вечером на улице приятная атмосфера, есть спортивные площадки, играют в баскетбол, волейбол, бадминтон. В отеле хорошие завтраки по системе шведский стол. Есть трансфер до пляжа JBR, но можно и самим доехать на автобусе, остановка в 2 минутах от отеля. До метро идти не далеко. Однозначно можно рекомендовать этот отель, оставил только положительные впечатления!
Översätt
Gästanvändare
Deluxerum i kingsize
Bodde på feb. 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 29 mars 2025
Отличный отель. Расположение очень удобное, в 10 минутах станция метро, рядом магазины, супермаркеты, кафе. Персонал вежливый и всегда готовый помочь. Завтраки сытные. Рекомендую.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your wonderful experience about your recent stay.We're thrilled to hear that you enjoyed our convenient location, attentive staff, and hearty breakfasts. Your recommendation means a lot to us. We look forward to welcoming you back soon.Sincerely,Soha MetwallyCluster General Manager
Svar från boendet: Dear Valued Guest, Thank you for staying at TIME Oak Hotel & Suites and for sharing your feedback. I am delighted you enjoyed such a wonderful stay, and I appreciate you taking the time to comment.Please be assured that we will investigate this further and take steps to prevent similar situations from happening in the future. We look forward to seeing you again and having another opportunity to serve you. Sincerely, Soha Metwally Cluster General Manager
Gästanvändare
Deluxerum i kingsize
Bodde på dec. 2023
Ensamresenärer
1 recension
10.0/10
Enastående
Publicerades 13 jan. 2024
Если подробно напишу о всех плюшках данного отеля, тогда все сбегутся сюда и не останется свободных номеров для меня в мое путешествие. Поэтому не буду раскрывать все карты прелести проживания в этом отеле.
В целом скажу отелю респект! Персонал супер! Еда восхитительна!
Пребываю в данном отеле не первый раз. Альтернативы цена качества пока не нашел.
5+
Översätt
Svar från boendet: Dear Valued Guest,Thank you for visiting us again and sharing this valuable feedback. We appreciate your loyalty andcontinued trust in our product and service.The team will be thrilled to hear these kind words. It's truly our pleasure to be of service to all of our guests.Sincerely,Soha MetwallyGeneral Manager
Svar från boendet: Dear Valued Guest,Thank you for taking the time to write your valuable review with us from your recent visit to TIME Oak Hotel & Suites.I am delighted that you had a positive overall stay with us and found the hotel's location and ambiance suitable to your liking.We are looking to welcoming you back in the near future.Sincerely,Ayman GharibCluster General Manager
Gästanvändare
Bodde på aug. 2023
Affärsresenärer
14 recension
6.5/10
Publicerades 3 okt. 2023
가구들이 너무 낡았다. 소파와 의자들은 지저분하고
푹 꺼지고 등등. 보수를 할 필요성이 있다.
베런다로 나갈수 있게 문을 열수가 있어서 좋았다.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for staying with us at the TIME Oak Hotel & Suites and for sharing your review. Please accept my sincere apologies that you were left to feel disappointed with our service representative. I would like to assure you that we pay careful attention to feedback such as you have provided so as to take immediate steps to correct any deficiencies. I would therefore hope that your experience on this visit will not dissuade you from staying with us again. We look forward to the opportunity of welcoming you back in the near future. Sincerely, Soha Metwally General Manager
Goodluckjay
Bodde på apr. 2023
Ensamresenärer
14 recension
7.5/10
Publicerades 2 juli 2023
현지 브랜드 호텔인데..만약 싸게 방을 잡는다면...
노후되어있고 업글해서 기본방말고 거실있는방으로 집아야 함. 기본방 너무 좁아서 멘탈 나갈거임
단점음 화장실이 작다. 침실이 의외로 좁다
장점은 거실방은 크다. 발코니 넓고 길다.
바로 걸어서 한국식당을 갈 수 있다.
수영장은 안써봤지만 러시아 투숙객이 많아보이고 이용객이 꽤 있어보인다.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to provide valuable feedback about our product. We apologize that your experience was less than ideal and we hope you'll give us another chance so we can share a more positive experience.Sincerely,Soha MetwallyGeneral Manager
Maiwulan
Deluxerum i kingsize
Bodde på juli 2024
Affärsresenärer
40 recension
10.0/10
Enastående
Publicerades 26 aug. 2024
性價比很高的一家酒店.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to provide us with your feedback regarding our hotel. We are pleased to hear that you found our hotel to be very cost-effective.We are delighted that you enjoyed your stay with us and we hope to welcoming you back in the future. Sincerely,Soha MetwallyCluster General Manager
Gästanvändare
Rum Executive King
Bodde på sep. 2024
Annat
5 recension
8.0/10
Mycket bra
Publicerades 19 nov. 2024
交通方便 環境OK
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to provide your feedback.I am pleased to hear that everything was satisfactory.We look forward to welcoming you back on your next visit.Sincerely,Soha MetwallyCluster General Manager