Chengyun Yuexi Resort

Excellent Guesthouse, in a great location. Excellent, clean room and bathroom, with great shower. Owners really friendly and offered free drop 9ff and pick up to the valley. Lots of restaurants and a few shops within a couple of minute's walk. Would definitely recommend. Thsmks for a great stay! 😊

Good locality, right beside the high speed railway station shuttle bus terminal.The front desk lady is very helpful. The buffet breakfast is good.

The hotel is very clean and the location is very good. It is about 5 min - 10 mins walk to the tourist spot. It is also very close to the bus station and the bus brings you directly to the railway station.

Good location if you want to be near the ancient town, but in a quiet spot. The main bus stop is right outside the hotel and the ancient town is about a two minute walk. Room is large and modern and bed is comfortable. You won't have much of a view on the backside of the hotel, and the front is likely to be a bit noisy with the bus stop during the day and the Aunties dancing in the square in the evening. It was nice that they gave a parting gift of local delicacies when we checked out. A few improvements needed: 1. Hooks, or hanging racks, for towels at the shower and the sink. There is no way to dry a towel after a shower. 2. Wash cloth. For a nice hotel, a wash cloth (or face cloth) should be provided. They are not expensive. 3. The water in the shower will be affected by the toilet flushing and the sink faucet. It will get very hot. Quite a surprise given that this is a new hotel. 4. Car service, especially to the train station. We asked the front desk to call us a taxi. Their response was to walk us to the main road, which is likely 300 to 400 metres. Not ideal with two suitcases and several bags of merchandise. It also took some time to get a taxi, which made us start to worry that we might not arrive in time for our train. Note that when you arrive at the drop off are for the train station, it is quite a long walk across a square to the station itself. Be sure to leave an extra 5 minutes for this. 5. Communication. When communicating with the hotel prior to arrival, we asked for a room on the top floor, which is the 5th floor. We were assured this would be arranged. However, on arriving at the hotel, we were initially assigned a room on the 4th floor. We mentioned the earlier conversation and were initially told there were no rooms available on the 5th floor. It wasn't until another attendant arrived, and seemed to check a chat history on the computer, that we were given a room on the 5th floor. 6. Sound insulation. While the room is quiet, the noise from the hallway can be easily heard due to poor insulation around the doors. All in all a good stay but some improvements needed.

酒店離鳳凰古城不遠，但隔音是真的差，一晚上都被各種不知道洗手間還是沖涼房哪裡來的流水聲吵，一晚上都在流水😠😠😠 空調也是自動關的，開了又關，開了又關 也沒啥服務可言，聽到隔壁的住宿的人問，攜程預訂好像會送什麼鴨類的菜還是什麼的，但我們就全程什麼都沒提，全程一言不發的辦理了入住

今晚住的酒店很不錯，前台服務熱情，早上已經致電詢問是否需要接車，到店後免費升級高級雙床套房，還有智能管家，智能馬桶很乾凈，房間舒適寬敞，乾濕分離，浴室還有烘乾機，房間是鋪木地板，非常大氣舒適。交通便捷，酒店門口就是景區的接駁巴士和高鐵站接駁巴士。。實在太讚了。