Crystalism
23 december 2023
Pickup - it should be included but they did not. I had to ask and subsequently lady boss said will reimburse.
Location - pretty convenient as it is the edge of touristy area and less noisy. It’s located at a car park where you can easily get to the hotel.
Check in - was smooth.
Room - ok, near but the bed is super hard. The toilet is a fake Japanese style toilet that doesn’t work. View from the room is not bad. Can see the bridges.
Check out - we were asked to go out of the car park to get a taxi for RMB26 or if turn into the parking it’s RMB40. How can 1 turn 50m into the parking costs this much extra? It’s ridiculous and sounded like some collaboration between hotel and driver. If they can drop at the doorstep in the parking I don’t get why the extra charge when leaving the place. So silly.
This hotel is much more expensive than other properties and decently located but given a choice I may not want to stay here due to all the grey area points I listed above.
If you’re charging much more than others, your service must be much better than them too. Not to say bad, just not good enough.
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