Sanying Spa Resort Hotel

Basically this hotel is quite good but there is few points I think the hotel should be notified : 1. the staff lie us when we ask for dinner out the hotel. They told me that outside restaurants will charge us unreasonable price and ask us to take dinner at hotel. The hotel buffet charge is 3++ RMB /person (total I spend 6++ RMB in the end) but the next day I when for outside restaurant all menu are listed with price which cost reasonable price . 2. The buffet I saw doing promotion when I check in which is 99 RMB / person with t&c. But when we ask they say this promotion is no longer having anymore. But why is u placing the promotion advertisement so big in front is u not longer having this!!!! I feel being scammed!!!! 3. When I ask for body lotion the staff told me that they did not provide but my friend room provided!!!!! They keep saying hotel did not provided until I asked them y other room have but mine is not !!!!!!! 4. Honestly the buffet food is not bad but just one thing the salmon section!!!!!! I Q up to take the salmon sashimi I told her I don’t want others us want salmon and I have two people can give me 6 pcs!!!! She told me that cannot!!!!!! One people only can take one plate and I is get 3 pieces of salmon and I have to take long Q again n wasted my time on eating because the bufet just until. 8 pm and I enter at 7++ . 5. Salmon part again!!!! I almost dye because of it because there is a little bone inside the salmon sashimi!!!!! 6. The transportation is really hard to find.. hotel should provide shuttle for nearby place. Conclusion: if the hotel can correct all this mistakes I think this should be a very good staycation for me .. I wish hotel have changes for my next stay!!!

Took the weekend to relax between canton fair phase 1 & 2 , it was a fantastic way to spend the weekend. Nice room, different spas and faculties. restaurant was good , buffet breakfast was ok. recommend going here

Mr. Kenny. You are good staff for us. We have car accident at hotel enterance. He help us like our family. Thank you. This hotel location good. Nor far in Guangzhou. Staff has smile face. Resturant table little small, out side table little hot. Dont want set outside. I suggest eat/finish card on the desk in order to find table easily. Also need beer. In the hot spring, pls arrange more Kids items. It will be helpful for customer coming again.(Like bigger slide) In the lobby, kids zone is useless. I think there is baby zone. Need to upgrade. Normally, kids zone is popular facility in hotel. Thanks.

Good👍

no good hotel price carzy lose money only pool ok that it no more then 400 rmb worth

Service was exceptional. All staffs there were so nice and passion. Definitely will go back.

酒店在白水寨附近，外面有多家農家菜，吃飯很方便。 房間寬敞、舒適、整潔，服務周到。陽台可放一池温泉水。 有多種功效的温泉池，開放到晚上11:30。平時多人入住，週末更是客似雲來。

酒店是一家高品質的度假勝地，從入住的那一刻起，就能感受到它的舒適和温馨。 首先，酒店的客房非常寬敞，裝修精美，設施齊全，床鋪舒適，讓人感覺像是在家裡一樣。 其次，酒店的服務非常周到，工作人員態度親切，熱情好客，讓人倍感温馨。 此外，酒店的餐飲也非常出色，菜品豐富多樣，口感鮮美，讓人回味無窮。 酒店的地理位置非常優越，周邊環境優美，讓人可以盡情享受度假的樂趣。

酒店環境衞生不錯，整體體驗感棒棒噠，風景很好，適合拍照，温泉池特別多，住的主樓特別方便，其他的走路也不是很遠，也有電瓶車接送，帶了寶寶過去，路上遇到服務員鄺金須，蔡秀青，趙素媚馬上主動幫忙拿東西，吃飯的時候服務員黃嬌玲詢問住店體驗，用餐體驗，意見等等，服務很不錯