Four Seasons Huapan International Hotel

Terrible Experience – I stayed at this hotel for 7 days, and it was one of the worst experiences I’ve ever had in China. The photos on Trip.com looked nice, but the reality was completely different. From the moment I arrived, it was clear that the place was poorly maintained. The entrance and hallways were dirty, and there was a bad smell throughout the building—even inside the room. I had to repeatedly ask the staff to clean the bathroom because the toilet was blocked and dirty water was overflowing. There was no proper drainage, and the entire washroom was unhygienic. I complained multiple times, and every time they just said "OK, OK," but never actually did anything. Another major issue was the airport pickup. Before my arrival, the hotel promised to pick me up from the airport. But at the last minute—when I had already landed—they informed me they wouldn’t be coming. I had to take a taxi myself, and they promised to reimburse me. Of course, they never did. I have all the proof of these issues. This hotel is nothing like what they show online. I strongly advise others not to trust the photos or the promises listed on Trip.com. I do **not** recommend this hotel to anyone.

The worst hotel ever , room is smelly , they wrote that they have shuttle bus service when I was coming to the hotel from the airport they didn’t pick me up so I asked them tomorrow I have another flight early morning I want you to drop me at the airport they said your room doesn’t include shuttle bus service , how crazy it is , I don’t recommend it at all

住了四晚，體驗超棒！房間空間大，佈局合理，洗衣機、冰箱、電視這些設施都很齊全，日常使用方便。衞生做得不錯，住着乾淨舒心，Wi - Fi 每個房間都有，網速也穩。床不算硬，睡起來挺得勁。 最驚喜的是前台服務，微信諮詢問題，回覆特別及時，很貼心。而且離白雲國際機場很近，開車幾分鐘就能到，趕早班機或者落地後過渡都超方便。性價比很高，下次來還選這兒，推薦給大家～ 配上房間、衞浴、洗衣機區域的實拍圖，真實分享，給後來的朋友做參考 。