Ramada Encore Hotel (Guangzhou Baiyun Sanyuanli Branch)

I recently stayed at Ramada Encore and had a fantastic experience! From the moment I arrived, the staff was warm, welcoming, and extremely helpful. The check-in process was smooth, and I was quickly settled into my room. The room itself was clean, spacious, and well-appointed with modern amenities. The bed was incredibly comfortable, ensuring a great night’s sleep. Housekeeping did an excellent job maintaining cleanliness throughout my stay.

Personally speaking , the staff are so slow in every process. It would be much better if they focus on the service speed.

The hotel is situated approximately 5km from the Jinmei or the Marketplace, offering easy access to local amenities. The rooms are impressively spacious and well-appointed, and there are convenient shops in the vicinity, making it a convenient location for guests. However, I encountered a few issues during my stay. Firstly, I found the water in the morning to be quite dirty, which made it unsuitable for personal hygiene tasks such as washing my face and brushing my teeth. As a result, I had to rely on bottled water for these purposes. Additionally, I experienced problems with the air conditioning vents in my room. Upon returning from an outing, I noticed that the vents had been tampered with, which was concerning. Despite seeking assistance from the front desk, I was informed that only one staff member was available, and she was unable to resolve the issue, leaving me to address it myself. While the overall cleanliness of the hotel and rooms met my expectations, these smaller inconveniences detracted from an otherwise pleasant stay. I hope that these issues can be addressed to ensure a more seamless experience for future guests.