Shanshui Trends Hotel (Guangzhou East Railway Station)

The service was poor. The receptionists are unfriendly There are only 4 chairs at the reception area. As seniors at 85 years, we were made to stand for nearly one and half hour and were checked in at 3:30 pm. I had a payment issue and wanted to talk to the manager to resolve it but the receptionist told me that she was the one to decide. When I insisted,the other receptionist gave me the contact number of the hotel manager who was friendly and supportive. Later I contacted Trip and I was satisfied by it's personnel's clarification. The bad attitude of receptionist would only drive away guests.

The best thing about this hotel is its location inside the Guangdong East Railway Station. Very convenient for an overnight stay if travelling by rail. The nice sized room was good and was very clean. Breakfast at the Kang Fu restaurant next door tasted good but was on the small size. The decor looks tired. The hotel could do with a renovation in the near future.

This is a very terrifying hotel. The hallways are dimly lit, and the room hygiene is extremely poor. The walls and mirrors are covered in dust. It is definitely not suitable for children. Please think twice before staying here!