Hanting Hotel (Guangzhou Sanyuanli Metro Station)

Here’s a 120-word review for Hanting Hotel Sanyuanli: “Hanting Hotel Sanyuanli offers a highly convenient and pleasant stay for both business and leisure travelers. The location is ideal, with easy access to public transport and local amenities. The hotel itself is clean, well-maintained, and provides all the essential comforts for a comfortable stay. The breakfast is simple yet satisfying, offering a good variety of Chinese and Western options that are fresh and filling—perfect for starting the day. The Rooms are cozy, with comfortable beds and modern amenities. Overall, this hotel provides great value for the price, with an excellent location and quality service.”

As a green card holder of China, permanent residence card issued by the China, check in was some what simple at the start. It then became extremely complicated when I started to receive phones calls while out on business - for a copy of my green card ( Chinese residency card ) it was extremely unpleasant, unprofessional and uncomfortable. I can appreciate that they probably don’t come across many people with this card but the level of indirect racism was just unpleasant. The whole purpose of a card being issued to foreigners to the contribution is a reward from China. This hotel made me feel like we were worthless, I will be sure to be taken this up further. We are supposed to be treated some what equal regardless of one nationality ( As I’m a British national with a permanent resident card in China ) 2nd issue I had with this hotel was that a young man at the front desk was very aggressive to another woman ( local Chinese woman ) then began to become aggressive to me, I was at the time only asking about extending my night to another day at the time. He was so aggressive, unpleasant and unprofessional- it made me feel very uncomfortable. This type of young man should never be working in hospitality. The purpose of any hotel is to represent the brand and provide a warm welcome to everyone, regardless of their nationality. This location is a place whereby nationalities from all over the world visit and I suggest all the staff need to be retrained ( apart from one lady, dressed in pink - she was very professional, understanding and considerate) she definitely needs to be located in a hotel where service is at the most important. She was very good at her job, Head-office staff really need to reward a person like her. She went out of her way to provide a free basket of fruit to apologize for the inconvenience caused to me. Thank you . 3rd problem - my room had ladies hair on the towels on the wall of the bathroom - it was dreadful- I just can’t imagine. Other than all my problems with this hotel, the location is very good because it’s near the subway near the leather markets / food shops nearby so it’s very convenient. I suggest head office that you really need to look at the issues at this hotel and promote the lady wearing a pink suit. Just also to note the other staff members at the front desk need further training as they also weren’t good. It’s unfortunate as the world is witnessing poor customer service and this is a big representation to the country as it’s the 1st experience people will note when they stay at this hotel.

The staff were really friendly. The room was cozy and clean. Good for short trips. The self service laundry was a great amenity to have.

It was okay,a great hotel I was looking for a place i would be comfortable for 2 days and it was okay

Hotel staff and service are fairly good. It would be better if the hotel's rent is a little higher, a little lower. Everything else is fine.

性價比很高，環境乾淨衞生，前台熱情親切，不懂得給講解的特別詳細。從早到晚三元里這邊都相當熱鬧，但是酒店可以鬧中取靜，晚上回來晚，樓下還有保安大叔，感覺相當安全。每日清潔阿姨弄的很乾凈，及時打掃衞生。早餐可以滿足日常需求，地方不大。

體驗感很好，給安排了靠角落的房間，四樓有洗衣房，爽到家。退房還送了兩個小朋友一人一份小禮物，哈哈，體驗滿分。都是小朋友愛吃的

離三元里地鐵站比較近，但是拖着箱子不太好走，要經過一個立交橋，需要繞一下。房間還算寬，是獨立壁掛空調，房間設施和裝修有點舊，衞生間寬，對我有點潔癖的來説整體欠佳。好在床品還衞生。附近有個商場在三樓的祿運茶居吃吃早茶，相當推薦，走路去也很近。

房間非常棒，衞生超級好，絕對不是水軍，00後絕對不會騙人，放心住，交通也很方便，服務態度也超級好，最棒的是還有機器人可以把外賣送到房間門口，太讚了