Hotel Sierra Resort Hakuba

The facilities were what stood out at this hotel, from the complimentary red bean soup and crackers post-ski, to the beautiful public and private onsen with free ice pop and coffee milk, to the ping-pong table that our boys enjoyed in the evening. We booked the evening meals package with Ctrip which made it very convenient to have dinner in the hotel. The food was delicious although there was too much of it and it took 90mn to complete the course. I wish there was a casual Japanese restaurant onsite. The two bedroom junior suite gave a lot of extra space and privacy 👍🏻. What we found strange was that our room was ready by 1:30pm and our luggages were in but we weren’t allowed in until 3pm. Please make a conscious effort not to loose the hotel key card as they charge ¥3,000 for a lost keycard. That last note put a dim on our otherwise great stay.

Playground is very fun. Kid enjoy playing the snow. French restaurant dinner is good. Onsen superb.

Friendly staff, great hot springs, good food, comfortable facilities.

excellent!!!!!!will come again!!!!

Excellent resort

時隔5年、第二次住這裏，因為過年期間漲價太厲害衹住了一晚，但小朋友依然很喜歡，可以找糖吃，晚上也有小食供應，温泉有牛奶和冰激凌可以吃，各種滿意，酒店雖然舊了但是維護的很好，温泉有股淡淡的硫磺味，每天滑雪回來小食和温泉超級舒服，唯一缺點就是地段稍微偏了點，外出要麼酒店班車要麼雪場班車