Hangzhou West Lake Lakeside Five-Star Bay Hotel (Wushan Square)

it was a great experience, i had a lot of fun in hangzhou, this hotel is located near a food street which is good, and near the west lake. the west lake is very big, this hotel is located at one of the many entrances that the lake has. the room is clean and quite big and the staff is very nice. thank you for the great experience!

Ncet hotel in good location. Niet personel, no English but no problems. Good shower and very good bed.

The rooms are clean, the facilities are good, the service is friendly, the check-in is fast and convenient, and it is suitable for living.

It was a good hotel. Location is good, hotel service is also good. It is close to west lake, 10 minutes by walking. There are also some restaurants around here.

My sisters and I enjoy our stay at Five-star Bay Hotel. We enjoy having 小度 adjusting the lights and aircon for us. As well as playing music and reporting the weather of the day. It is also fun to have the little robot to deliver our food orders to the room. It would have been more comfortable if the toilet comes with a bidet. The hotel's location is near hefang Street and a nice park. It is also near Xi Hu so it makes site seeing convenient. We also enjoyed exploring the area and found some interesting bars round the corner.

this location is super convenient and central to many key destinations. 5-10 min away from West Lake, 5-10 min away from Hefang Cultural Street, and 10-15 min away from Longxiang Shopping District. The janitorial staff has been super kind and cleans the hotel room (bed, bathroom, etc. daily), and the air conditioning is super comfortable especially after a long humid day walking in Hangzhou’s Shopping Districts. Very comfortable beds!! Highly recommended for the comfortable amenities and facilities 这个位置非常便利，处于许多重要目的地的中心位置。距离西湖5到10分钟路程，距离河坊文化街5到10分钟路程，距离龙翔购物区10到15分钟路程。保洁人员非常友善，每天都会打扫酒店房间（包括床铺、浴室等等），而且在杭州的购物区逛了漫长潮湿的一天后，这里的空调让人感觉格外舒适。很舒服的床子！ 这里的设施舒适宜人，强烈推荐入住。