Fillmore Hotel (Hangzhou West Lake Lakeside Jiefang Road)

amazing experience. The room was spacious, clean, and very comfortable. The staff were incredibly friendly and always ready to help with anything I needed. The facilities, including the pool and gym, were well-maintained and exceeded my expectations. The location was also perfect — close to restaurants, shops, and main attractions. I especially loved the breakfast selection, which offered a wide variety of delicious options. Overall, it was a fantastic stay, and I would definitely come back again. Highly recommended for anyone looking for a relaxing and enjoyable hotel experience!

Excellent location, comfortable room with city view, friendly staffs with professional service (support us to checkout 2 hours later than normal without any extra fee) =＞ highly recommend. P/s: This lovely hotel has delivery service by Robots

Love the decorations, the bed the pillows are superb. unfortunately there’s no window in my room but considering to the price i can relate to that. BTW the name of the hotel in english seems to be confusing as i asked several taxi drivers, they couldn’t find it

Superb location, amenities and the design is super niceeeee

An incredible and outstanding hotel with friendly staff. The hotel corridors are exceptionally spacious, and the room interiors are remarkably large. For great food, the mall next to the hotel has a variety of delicious options. Simply enter by the Starbucks and head down to the basement level (B1) to find many tasty choices.

A bit weak in services from their very young staff. Not so helpful when we asked them to call a taxi because wi-fi was out of order. Great location. Walk to our favorite restaurants and shops.