Yitel Premium (Hangzhou West Lake Lakeside Pedestrian Street）

Miljö: Den första natten var lugn, men den kanaliserade luftkonditioneringen började låta mycket den andra dagen. Eftersom det var min sista dag planerade jag inte att byta. Ljudet började dock bli otroligt högt den andra natten och morgonen den tredje dagen, runt klockan 7:00, vilket gjorde det omöjligt att sova. Ljusen i rummet och badrummet var extremt svag, även på full effekt. Det är också mycket nära West Lake, en bekväm 20 minuters promenad. Renlighet: Okej. Om du behöver städa, se till att ringa receptionen; en skylt räcker inte. Service: Utmärkt.

Läget är mycket bra. Jag har bott här flera gånger. Den här gången upptäckte jag att lobbyn har flyttat till en ny plats. Även om den inte ser lika storslagen ut som tidigare, är den närmare tunnelbanestationen.

The room is big and clean. Breakfast was ok. Location is best, near train station and a food hall on the ground floor. Will book again 🥰😍

NEVER BRING YOUR FAMILY TO THIS HOTEL IF YOU DON'T LIKE THE CIGARETTE SMELL IN YOUR ROOM. Don't let the pictures of the lobby fooled you. They advertise it as a non smoking hotel, but the rooms smelled cigarette all over. not only one room, but my family booked 3 rooms and all had cigarette smell. To make things worst, they didnt even have the courtesy to change our rooms for free until we inquire about it. wasted all the time trying to figure out which rooms has less smoke smell in it. they covered it up with frangrant spray of course. This doesn't erase the fact they wasted our holiday time and sold us a smoking infused room. i have never repprted on hotels with cigarette smell alone. this time is different, this time, the hotel was trying to charge us the cost of a new room should we choose to upgrade from a double room to a bigger room. Not even consider the time we wasted and no courtesy at all to remedy the problem. Service : There is no extraordinary type of service and you probably won't get any. The people are there just to check you in and out. So don't expect any. Breakfast: I even skipped my breakfast after the first day. Nothing special about it. Plus the plates has got hair on it. The guy who stood by the door, looked at you for the room number like you owe them money. The only thing about this hotel is its location. But then again, there are plenty of other hotels within the same building. I hated their level of service. Go to other hotels.

Me and my family had a wonderful stay at Yitel Premium (Hangzhou West Lake Lakeside Pedestrian Street). The location is absolutely perfect — just steps away from the beautiful West Lake and the biggest and busiest shopping area - Yingtai In 77 & Hubin in Hangzhou. The hotel itself is spotless, with 5-star cleanliness that made my stay very comfortable. Highly recommended for anyone visiting Hangzhou!

Good location, good breakfast variety.