Hangzhou Wonderland Hotel

We stay here quite often mainly because of the excellent location on Qingshanhu. The room standard (Superior) is good - spacious, comfortable, nice view (floor 5). However, it was disappointing that the dinner buffet was closed. The hotel Chinese restaurant was good. Bar service was poor.

The hotel is set in an amazing location next to Qingshan Lake and the scenery is beautiful. Every thing about the hotel was great apart from one incident in the evening that we stayed there. It was my first time meeting my girlfriend's mum so I decided to take them to this hotel as it has great reviews online and Qingshan Lake is an amzing place. My girlfriend's mum loves to play cards so after dinner we played in the hotel bar which was empty like most hotel bars in China. After buying a bottle of beer that was 4 times more expensive than a supermarket, we played about 3 or 4 hands but then one of the ladies who worked there came over and said we needed to stop playing. I asked why but she had no answer other we couldn't play and should go back to our rooms. Shortly after this her superior arrived and had the same message but again no reason why. I agreed we would leave because it was quite awkward but I asked to be refunded for the beer I had just bought. The manager gave me 38yuan on cash is difficult to spend these days in China, she didn't even make eye contact with me as she slammed it down on the table where we were sat. It was a little bit disappointing because this hotel is definately worth a visit.

第二次來入住了，之前兩年前，因為湖光山色風景優美又選擇再次入住這裏。酒店環境沒得説，服務人員態度親切友好，熱情指引。和前台溝通還給我們額外免費贈送了一份早餐，還在可行範圍內安排了較好的房間，值得點贊。因為上次過來沒什麼人很幽靜，這次其他各大景點人滿為患的五一假期青山湖卻恰到好處，尤其是酒店周邊幾乎沒什麼人，空氣格外清新，早晚散步十分愜意，風景如畫。下次有機會再來這個寶藏度假地

酒店環境十分優美，被山湖綠植環繞，安靜愜意。大堂氣派，早餐豐富，離青山湖景區也很近。這次入住的中都套房面積足夠大，設施齊備，窗外風景無限風光，站在陽台就一眼看到湖光山色美景。前台辦理入住效率高，服務熱情，給娃加床免費，針對客人有問必答，點個贊！美中不足的是地處略偏僻了點，快遞買點吃的用的過來一般要一小時左右，還有就是桌球室裏的器材老舊破損，建議換新，給客人更好的體驗感。另外，房間足夠大，再增加點新設備，例如咖啡機、數碼音響、動感單車或按摩椅等，會更加吸引客户選擇。

五一小長假入住，臨安青山湖算是一個小眾景區，當然節假日的遊客也不少。 酒店有年頭了，屬於老牌五星，氣派還是挺氣派的，位置絕佳，獨擁青山湖最佳角度，花園直通綠道。游泳池、康樂設施等該有的全有。自助早餐很滿意，各種美食齊全，看完人很多也不忙亂。 開車十分鐘可到農家樂聚集地，口味和服務都不錯。農家樂聚集地這邊就可以租自行車，69一整天，青山湖綠道非常漂亮，除了森林公園這段有些人，其他都非常清靜。早上跑步，黃昏騎行，太讚了。 開車去市中心大約十五分鐘，臨安博物館和吳越文化公園非常值得逛。

酒店自然環境很棒，尤其是湖景房，令人心情舒暢。酒店設施雖然陳舊但是維護的還比較好，衞生也還可以。周邊吃的東西不多，所以選擇在酒店用餐，價格當然比外面貴，不過味道還是不錯的。酒店服務人員很熱情。總體滿意。